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“As good as it can get” 5 of 5 stars
Review of The Toren

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The Toren
4.0 of 5 Hotel   |   Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands   |  
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Ranked #1 of 350 Hotels in Amsterdam
London, United Kingdom
Top Contributor
136 reviews 136 reviews
87 hotel reviews
Reviews in 90 cities Reviews in 90 cities
233 helpful votes 233 helpful votes
“As good as it can get”
5 of 5 stars Reviewed May 5, 2014

Wonderful hotel. Many other places could learn a lot from this charming establishment.

Greatly appointed room, lovely bed and so amazing jacuzzi in the room!

All rooms I believe are very good, however; I believe that 411 happens to be one of the best.

Service was great. All staff make you feel like you the only guest in their hotel. Attention to detail at all times.

Highly recommend this wonderful place.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,681 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, Wales, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 3, 2014

I didn't know what to expect. Normally when staying in Amsterdam I go with the Spanish chain, but as I'd left booking to the last minute, the only single room available was here. What a bit of luck that turned out to be. I went with the hotel because I was so impressed with the amount of work in the design. The photos online do not do it justice because it is all so sumptuous.

On first impression I was torn between deciding whether it was French boudoir or Russian decadence before finally deciding it was both in the best taste. The rooms are small - mine was the single in the annexe which is no more than maybe 10ft x 8ft. The key to good design in such a small area is using bold statements - a really gorgeous very large mirror flanked by two exquisite wall lamps with beautiful curtains covering a window that looked nowhere. I didn't mind that actually because the room was so cosy I wasn't interested in what was going on outside! There was also a perfect sized shower room; all plenty big enough for one person.

I will definitely come back to this hotel again. After experiencing somewhere that is so beautifully decorated, quiet, where the staff are all incredibly helpful and friendly, why would anyone want to go back to the large hotel chains? To use that dreadful phrase but it describes my thoughts exactly ... it's a no brainer!

If there is a Fan Club ... sign me up!!

Room Tip: The room service was really good as was the food. After a long day of tours it was night to 'ea...
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 3, 2014

The location of the Toren is pretty much perfect for sightseeing in Amsterdam. The room was very comfortable and stylishly presented and the hotel bar is a must experience! Breakfast was first class and had everything I wanted! What makes the Toren stand out is the outstanding customer service which was amongst the best I have ever experienced! I will definitely return when I am next in Amsterdam!

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
invernes
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 3, 2014

Stayed here for a night while travelling through Amsterdam (with children) to another destination and I can say that its one of the best hotels Iv stayed in. The decor is lush and elegant and the staff make you feel like VIP s . I am going back to The Toren . Excellent!!

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 1, 2014

The staff at The Toren couldn't have known that we had just come from Cyprus after dealing with a heart-breaking family situation. After staying one night in a standard room, they called us the following morning to say that they were upgrading us to a deluxe room overlooking the garden. The reason they gave us is that it was sitting empty and they wanted one of their current guests to enjoy it. Our standard room would have been more than adequate by European standards but we really appreciated the extra room and spa tub. It felt luxurious!
Every staff person that we encountered from the front desk to the breakfast room, bar and housekeeping, went over and above to make our stay a memorable one. They were attentive, warm and friendly in a very genuine way.
Aside from the excellent service, the hotel is very clean, the rooms are well appointed and the location is perfect.
The staff should be very proud of the high level of service/standards they provide. Thank you for a wonderful stay!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petoskey, Michigan
Top Contributor
331 reviews 331 reviews
85 hotel reviews
Reviews in 104 cities Reviews in 104 cities
254 helpful votes 254 helpful votes
5 of 5 stars Reviewed April 30, 2014

Allright...I'm ready to join the Toren fan club. We debated between the Toren and the Pulitzer and ended up staying at both - the Toren on our arrival in Amsterdam and the Pulitzer a week later when we were leaving town. The Toren wins on a number of issues, but mostly service. We were warmly greeted by Henry, who not only showed us around the property, but drew detailed maps on where to find a cigar at the House of Hajenius as well as recommending fabulous restaurants - Max, Prego and De Reiger. Sebastian, tends bar, but more importantly takes a real interest in guests and was delightful to speak with after long days of sightseeing. My husband was able to enjoy his cigar at the outdoor courtyard and Sebastian kept him happy with Dutch beer.

Our room was in the Annex, which is a few doors north of the main building. The room itself was generously sized, with comfortable bedding and an enormous bathroom. We took advantage of the Keurig coffee brewer in the room too. We found it very quiet.

We opted for their breakfast and were glad we did. It's the only place we stayed that actually had a full breakfast buffet - scrambled eggs, sausages, bacon, in addition to meats, cheese, pastries and fruit and juices. Very reasonable and filling.

We would definitely go back to the Toren. Great location, easy walk to everything, but most important is the top notch staff. The owners have done a wonderful job in creating an atmosphere that is warm and friendly, while maintaining a luxurious property.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 26, 2014 via mobile

Amazing stay in the best non-touristy part of Amsterdam. We had a canal from view which was gorgeous, rooms are small but very comfortable with a real king not two twins pushed together. Great staff recommendations for dinners too!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Toren

Address: Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Romantic Hotel in Amsterdam
#1 Luxury Hotel in Amsterdam
#2 Business Hotel in Amsterdam
#7 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Toren 4*
Number of rooms: 38
Official Description (provided by the hotel):
Allow the Toren Hotel to charm you with an unforgettable, unique and memorable experience in Amsterdam. The Toren offers an elegantly designed interior and a warm welcome; this combined with the beautiful surroundings of Amsterdam's central canal area creates a special atmosphere and a safe haven for guests to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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