Excellent. Lovely clean room with everything you need. The double Jacuzzi in the bedroom was fantastic. The hotel staff were friendly and very helpful. Check-in time is 1pm. We arrived at noon and our room was ready. Our bags were taken to the room and we were immediately impressed.
The room had a separate wc and shower room which was clean and spacious. The bedroom was very ornate and spotless. I have to say the bed was the most comfortable we have ever experienced in a hotel. Facilities included a coffee making machine with various complimentary coffees, mini bar, broadband access (via your own laptop or via the TV), air conditioning, great lighting with dimmer controls and the lovely double Jacuzzi with various settings and coloured lighting.
I thought we had experienced a brief lapse in the otherwise excellent service one evening when we waited about 10 minutes to be served a drink in the bar. We realised that the bar tender was showing some newly arrived guests to their room. When he returned he apologised for the delay, took our order and then said they were complimentary drinks as an apology for the delay (we had not mentioned that we had been waiting). It is this sort of attention to detail and service mentality which sets the Toren apart!
An excellent location too. Just a short stroll from the '9 streets' shopping area, Dam Square and the shopping main areas. I would recommend this hotel to anyone who appreciates good service and convenience.


(6 votes)







