My husband and I had our first weekend away without the kids in more than 2 years when we stayed at The Toren in Amsterdam (Jan. 4-6, 2014). We had been to Amsterdam several times in the past but this was by far the best hotel experience we've had. The hotel has a fun and funky decor, which I appreciated - it is unique and definitely has a groovy vibe. Our room in the annex building a couple doors down from the main hotel. It was nice and while the bathroom could have benefited from an update it did not detract from our stay. Probably the absolute BEST thing about this place was how kind and helpful the staff were. The gals at the front desk spent a fair amount of time with us talking about restaurants, places to go, the neighborhood, etc. And they made two dinner reservations for us - both of which turned out to be the very best restaurant meals we have had in a very long time (definitely hit up Brasserie Vlaming and Max Restaurant!).
A couple days after our stay, I got an email survey from the hotel - just about 5 or so questions. I filled it out and within an hour the owner of the hotel personally contacted me by email to thank me for filling out the survey and to explain that they are working hard to get permits to update the bathroom that we had in our room (a challenge due to the fact that it is in an old building). That is seriously impressive. As someone with a client in the customer satisfaction industry, I was blown away by the fact the owner personally reads and responds to customer feedback. This is why this hotel consistently wins top honors and rave reviews. Well done!!!
- Official Description (provided by the hotel):
- Allow the Toren Hotel to charm you with an unforgettable, unique and memorable experience in Amsterdam. The Toren offers an elegantly designed interior and a warm welcome; this combined with the beautiful surroundings of Amsterdam's central canal area creates a special atmosphere and a safe haven for guests to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more less
- Reservation Options:
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- Also Known As:
- The Toren - Hampshire Classic Hotel Amsterdam
- Toren Hotel Amsterdam
- Toren Amsterdam