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“Superior hotel” 5 of 5 stars
Review of The Toren

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The Toren
4.0 of 5 Hotel   |   Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands   |  
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Ranked #1 of 350 Hotels in Amsterdam
Durham, North Carolina
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
“Superior hotel”
5 of 5 stars Reviewed September 24, 2013

From the moment you drag your luggage from central station and arrive a little tired, you enter an oasis of beauty, comfort and exquisite service. The toren is first rate in every way. The decor is rich and intense, with an elegant bar, doubling as a lovely breakfast area. There are always 2 staff at the desk and they cannot possibly be more helpful. The staff is also young and beautiful. I would not consider staying anywhere else in amsterdam. Despite the busyness of the canal ring, the toren is quiet and peaceful. One cannot go wrong staying here!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,679 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Merseyside
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 23, 2013

After being double-booked at the Hotel Estherea and feeling completely let down by them, my partner and I were relocated by the Estherea to The Toren - described as 'a similar hotel, just 'round the corner with the same rates' etc. We were sceptical and felt fobbed off but arriving on a Saturday evening we knew our options would be thin on the ground and we went with it through no choice.

Arriving at The Toren, our initial thoughts were it looked a bit 'boudoir boutique' and seemed to lack the 'grandeur' of the Estherea. We were then shown to our room within the Annexe - the styling wasn't really to my taste but again, we didn't choose it. This was also our first time in Amsterdam and we just wanted to get out and have a look around while trying to forget our initial greeting to the city.

Leaving our room, we approached the reception staff to share our frustrations with them after our double-booking disaster and landing in somewhere not of our choosing. They were genuinely friendly, attentive and seemed really concerned about what happened. They couldn't do enough for us and even swapped our room to a larger one with a lovely view of the canal on our second night with no extra charge. They didn't have to do that and this made all the difference for us. We were even offered to return to the Estherea on the second night of our stay. We actually declined and decided to stay with The Toren based on the professionalism and friendly manner of their staff, who I have to say, our the best I've ever had to deal with at any hotel I've stayed in.

The location is also great (just round the corner from Anne Frank's house). In the morning their breakfasts are excellent with a great choice of continental and a more familiar British option. In the evening their bar staff are brilliant and make wonderful cocktails and Irish Coffees within a lovely and relaxed lounge and intimate bar salon area.

So, even if our arrival was a bit of a disaster thanks to the Hotel Estherea our departure was a happy but sad one when we left The Toren. We we're made to feel very welcome and in great company, and even if it wasn't our first choice for our first visit to Amsterdam, it will most definitely be our first on our return!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, Georgia
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 23, 2013

This is a great hotel in the Jordaan district. It is walking distance to the Central Train station. I was treated great at checkin; after a long flight from Atlanta, I arrived before checkin time and was told my room was ready. The gave me an espresso and showed me to my room. It was small but comfortable and cozy. I would definately stay there again on business or with my wife.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsgate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2013

Best hotel we have ever stayed in, lovely decor, room was amazing, great location, Anne Frank house just around the corner 5 mins. The staff are so helpful and friendly, if you are going to Amsterdam this is the place to stay.
The breakfast is superb.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 22, 2013

The Toren is a boutique hotel located along one of Amsterdam's main canals. It is three blocks away from Dam Square, the city's heart, but thankfully light years away from the hectic and controversial Red Light District. It is also around the corner from Anne Frank's House. The upscale Jordaan area is here, with some of the nicest bars and restaurants of the city. The rooms are smallish but well equipped, as is the norm in Amsterdam. Its decor is flamboyant and profuse: there is no way it will go unnoticed. Once you arrive you are given a tour of the property, which consists of two adjoining buildings and a patio. Its staff is simply excellent and provide out-of-this-world service. They always greet you with a smile no matter how busy they may be. That is the best welcome a tired guest coming in can receive.

Room Tip: Rooms on the main building are slightly bigger.
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2013

We stated 2 nights at the Toren, helpful front desk staff especially the young man that took up our bags. We have a lovely canal view room, very spacious and comfortable. It is located in the old part of town near vane Frank museum. The only criticism is lack of a Restuarant for evening dining, they do serve breakfast and light lunch. There are restaurants 5-10 minute walk away.

Room Tip: Room 119 canal view room
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 19, 2013

We had an amazing stay at The Toren in October 2012! The staff at the hotel were pleasant and helpful. We stayed in the Executive Suite with the steam cabin and jacuzzi. The room was fabulous! The hotel was in the perfect location! We look forward to staying at The Toren again on our next trip!

Room Tip: The suite we stayed in was very private (nobody was in the only neighboring suite). It was perfect...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Toren

Address: Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Romantic Hotel in Amsterdam
#1 Luxury Hotel in Amsterdam
#2 Business Hotel in Amsterdam
#7 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Toren 4*
Number of rooms: 38
Official Description (provided by the hotel):
Allow the Toren Hotel to charm you with an unforgettable, unique and memorable experience in Amsterdam. The Toren offers an elegantly designed interior and a warm welcome; this combined with the beautiful surroundings of Amsterdam's central canal area creates a special atmosphere and a safe haven for guests to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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