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“Great place, great staff” 5 of 5 stars
Review of The Toren

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The Toren
4.0 of 5 Hotel   |   Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands   |  
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Ranked #3 of 345 hotels in Amsterdam
Grand Cayman
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great place, great staff”
5 of 5 stars Reviewed June 10, 2012

Checked in for 4 nights into a Jacuzzi Room. Perfect thing to do in Amsterdam. The room was great value for money, Jacuzzi perfect. The staff was extremely forthcoming and helpful. Our matresses were too soft and we told them - they exchanged them immediately. Whatever small issue we had was addressed immediately. Special thanks to Sebastian for the excellent VIP service - even after Holland lost the football :)

Room Tip: Choose a Jacuzzi Room if you're a couple!
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,365 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed June 9, 2012

We spent our Honeymoon in this fabulous hotel, and have vowed to return for our anniversaries, such was the quality of the hotel, it's location, and most of all the exceptionally friendly and professional staff. Their recommendations led us to explore a more genuine side of Amsterdam, and we were always pleased to return to enjoy the hotel's facilities. On the day we left, the judges had visited to decide if the hotel had won best 4star boutique in the Netherlands; we can't think of any reason why it wouldn't- the staff and owners really deserve it. Couldn't recommend this hotel highly enough, we can't wait to go back!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Missoula, Montana
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2012

We stayed one night here, had a view of the canal outside. room was very comfortable; staff was not particularly friendly. we never heard about any food offered here. The bathroom smelled like sewage in the morning unfortunately. I would not choose this hotel again.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 7, 2012

This hotel ticks every box. Rooms are beautiful, food was excellent, staff were amazing and so helpful, location was perfect. Had a truely romantic weekend and will definatly stay at this hotel again. On arrival there was a bottle of campagne waiting in our room and the concierge sent up two massures to help my wife and i relax and unwind. Was an incredible weekend, cannot recommend this hotel highly enough.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Top Contributor
86 reviews 86 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 31, 2012

I have been trying to work out what makes a stay at the Toren such a wonderful experience. I think the key is the 'culture'. Management and staff are to congratulated on such a high level of friendly, helpful, knowledgeable, approachable, efficient service. Every member of staff whom we met had the same positive attitude and several went out of their way to enhance our experience in Amsterdam. Yes the hotel's position is excellent, yes it was great staying in a room with a canal view, yes the decor is fun...but it is the people who make this hotel such a success.

Room Tip: The deluxe rooms with spa-bath and canal view on the second floor are not large, but they are very p...
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2012

The hotel is conveniently located within walking distance to all major attractions in the city, yet is in a much more desirable, quieter area right on a canal. The staff was exceptional and went out of their way to accommodate our early arrival and provided free drinks and a bottle of champagne in our room. The breakfast is delicious and we appreciated the "North American" style bathrooms which included a shower/tub, hair dryer, universal power outlet and towel warming rack. The only thing we didn't enjoy was the soft bed and feather pillows, but that is a personal preference.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2012

The hotel was beautiful and the service great. A little overpriced for the small single, though the hotel did include breakfast as an upgrade which was a nice touch to balance the cost. Quiet location, yet near the sights of Amsterdam

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Toren

Address: Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Romantic Hotel in Amsterdam
#2 Luxury Hotel in Amsterdam
#3 Business Hotel in Amsterdam
#11 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Toren 4*
Official Description (provided by the hotel):
Treat yourself to an unforgettable experience. Whoever wants to be treated to a unique and memorable stay in Amsterdam should stay at The Toren. The hotel's elegantly designed interior and warm welcome, combined with the beautiful surroundings of Amsterdam's central canal area create a special atmosphere and a safe haven for you to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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