Stop looking. Book the Toren. You could spend all day considering other hotels but the Toren is central, beautiful, sumptuous, and is completely made glorious by its outstanding service from friendly English-speaking staff. Let’s be honest, if you’re paying money to go somewhere, you want to have your needs met, you want somewhere beautiful and safe you can look forward to going to sleep in, and you want to feel you got value for money.
After our 4day stay I can honestly say that even though there were some glitches (the underwater light in our double Jacuzzi didn’t come on – shock) the staff instantly move to ‘make it better’ (quick, have a drink on us to say sorry) and little touches like the VERY kind Wendy on reception totally surprising us with complimentary champagne and chocolates because she’d heard we were there for a birthday and anniversary... just gorgeous.
We had breakfast (which they kindly designed to our wishes at no extra cost) in the room whilst wearing the fluffy robes and slippers provided, we had drinks in the glamorous and stately bar, we walked along the canal and round the corner to Anne Frank house, we shopped at the little boutiques 2mins away. I slept like I’ve never slept before in the massive comfy bed.
We stayed in the annexe but it felt exactly like the main hotel as the decor and branding is identical. Our room was not canal side but instead had a little terrace, shared with one other room.
Only negatives I could find – Our drawer unit was tiny and drawers kept sticking. Terrace was not cleaned in the 4 days we were there - a glass was left on the little table outside. One lightbulb was out in our chandelier. We didn’t mention these whilst there. Coffee machine broken when we arrived – replaced as soon as we mentioned it. Our Jacuzzi light not working, free drinks given as mentioned before... Not much really.
I could have had these same ‘glitches’ in another hotel and been left feeling cheated, but because at the Toren it seems to be all about their lovely staff and the instant attempt to make you happy as soon as they hear of a glitch – that is priceless. Overall this is a hotel I can wholeheartedly recommend, just like most of the other reviews - people rave like about the Toren for a reason. We’ve stayed in lovely hotels in California, Hawaii, France and Spain and indeed others in Amsterdam, but this has been the best service and overall experience that we’ve had. Thank you Wendy and the Toren, we will be coming back as soon as we can.
- Official Description (provided by the hotel):
- Allow the Toren Hotel to charm you with an unforgettable, unique and memorable experience in Amsterdam. The Toren offers an elegantly designed interior and a warm welcome; this combined with the beautiful surroundings of Amsterdam's central canal area creates a special atmosphere and a safe haven for guests to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more less
- Reservation Options:
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- Also Known As:
- The Toren - Hampshire Classic Hotel Amsterdam
- Toren Hotel Amsterdam
- Toren Amsterdam