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“delightfully dutch decor and witty staff made for a great stay” 4 of 5 stars
Review of Mercure Amsterdam Arthur Frommer

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Mercure Amsterdam Arthur Frommer
4.0 of 5 Hotel   |   Noorderstraat 46, 1017 TV Amsterdam, The Netherlands   |  
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EARLY BOOKING - UP TO 30%
Ranked #104 of 345 Hotels in Amsterdam
Certificate of Excellence 2014
Seattle, Washington
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
76 helpful votes 76 helpful votes
“delightfully dutch decor and witty staff made for a great stay”
4 of 5 stars Reviewed May 3, 2010

I stayed for three nights in April and wouldn't hesitate to stay here again the next time I'm lucky enough to be in Amsterdam.

First, the hotel is located near the outer canal rings in a more residential area. In the evening there are plenty of little restaurants and cafes to enjoy a good meal and best of all you won't be woken by traffic or pedestrian noise coming from the street. The hotel is about a ten minute walk from the Heineken Experience, Fifteen minutes from the Rijksmuseum and Van Gogh Museum. In the other direction it's about a 10 minute walk to the Floating flower market. There is a tram stop one block from the hotel which goes to Dam Square and the central train station. So overall the hotel is a good central location with good transport links if you don't want to walk.

The hotel itself is comfortable with a quirky dutch design sense. The rooms are very spacious, I had a double room that I almost felt lost in due to it's generous size -- even when compared to American hotel rooms. The furnishings were plenty, rocking chair, HUGE bed, TV, mini-bar, working desk and chair, night stands, ample lighting. The bathroom was big enough to share if you're traveling with someone. The sink had a nice delft tile like design, same as the wall tiles above the toilet. The shower was decent sized, never ran out of hot water, and had moderate water pressure. Mercure supplies you with plenty of toiletires so there is no need to bring soap or shampoo. The only downfall I found with the hotel room was the lack of free Wi-Fi access. In fact Wi-FI or cabled internet access is crazy expensive at the hotel, I think around $17US for three hours of Wi-FI (you can have multiple sessions that add to three hours or use it all at once). If you don't want to pay for internet access there is a free workstation in the lobby where you can easily check email or look up anything you may need to know while staying at the hotel.

Some people's reviews have mentioned the reception staff being rude or not friendly but I found the exact opposite. Hans (on the desk in the morning) in particular was cool -- with a witty sense of humor and the ability to speak a million languages what's not to like about him. The other two reception staffer's that I sopke with were helpful, they anwsered all my questions and filled any requests that I made during my stay.

I didn't have breakfast in the hotel as I'm more of a coffee and pastry person in the morning so big breakfasts are wasted on me.

  • Stayed April 2010, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 22, 2010

The Mercure Hotel is tucked away in a quiet residential area of Amsterdam. Its really nice to be in an area which is mostly occupied by local residents and not tourists. There are also lots of lovely local restaurants literally on your doorstep. The area is just far enough away for it to give you a real flavour of Amsterdam life without the touristy bits but close enough to take a wander to anywhere you want to go. Hotel itself, clean, smart and breakfast worth it if you can get it on a deal! Perfect for a leisurely long weekend away.

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco,CA
Top Contributor
112 reviews 112 reviews
46 hotel reviews
Reviews in 44 cities Reviews in 44 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 19, 2010

They took a Merc ure chain property and droped in in a quiet, side street location, differentiated it with modern quirky furniture, and created a great hotel experience. If it weren't for the small Mercure Hotel sign, you wouldn't even know the hotel was there. Walking distance to Heineken Experience, Albert Cruyp Market, Museuamplein, and you can walk to Dam Square in about 20 min (or take the 24 tram). Staff pleasant, and I was promplty checked in to a double on the third floor. Room had modern conveniences, including large bath, fridge, flat screen with international channels, and a windw with shutters.
Several wifi options are available, with the cheapest being the broadband connection at the desk for 9 euro per 24 hours. There's a small bar downstaris, and a breakfast room which is simple, but ample.

  • Stayed March 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 18, 2010

Stayed at this property on March 12 - 15 with a friend. Staff was very nice, although no one offered to assist us with our bags. At the entrance, there's a small flight of stairs and the elevator is tiny. They have a computer in the lobby where you can surf the internet for free. Or you can purchase wifi time via T-Mobile HotSpot in your room...you can buy by the hour and split up your time during your stay.

Front desk manager was nice enough to print out my train confirmation when asked if they had a printer (which they do not have a public one). Room was okay...not huge but not tiny. It was comfortable for us. Location was wonderful. We were within walking distance of the Heineken Experience and the main street to catch the tram. There was a supermarket nearby, coffeehouse around the corner and some places to eat. It cost us $11 for a taxi ride from Centraal Train Station to the hotel. I would definitely stay here again. We didn't do the breakfast so I have no comment to offer on the food.

  • Stayed March 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 26, 2010

We stayed at the Mercure Amsterdam Arthur Frommer for 3 nights in January 2010. We stayed many times at Accor hotels before (whether Sofitel / Mercure or Novotel) and never had to complain. However, Mercure Amsterdam Arthur Frommer deserves one.
It took us 25 minutes to check-in, as the receptionist was being rude to a guest instead of trying to help and confort. This caused the guest to complain even more. She was not kind with any of the following guests, including us. Guests in front of us were Gold members and asked for an upgrade. She replied with a straight rude 'no ugrade, sorry'. We asked for a basic info, she replied she did not know. Rooms are good and modern, positions was excellent, in the middle of some of the nicest canals. At check-out, again, a receptionist, this time a loud man, was rude to a guest that complained about high extra charges. Apparently they charge EUR 20 for parking, EUR 5 for internet., EUR 10 for coffe in the room. Again only 1 receptionist and 6 guests checking out. Some guests wanted lo leave baggages at the hotel for a while. Considering the queue, the receptionist could have collected them, and deposit them later. On the contrary he rudely inticated the way to the guests, left the reception, and went with them to a store room very far away. When he came back, looking quite distressed and upset that the queue was getting longer, he entered a room, to exit after a minute. He kept speaking so loud that everybody could hear all other guests: name, surname, details of nights stayed, minibar, movies watched. In short Agreable hotel, but AWFULLY RUDE reception staff. Will not come back.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 22, 2010

This is a great little hotel - it's not posh, it just does the essentials really well. The location is great - about 20 - 30 minutes walk to the Old Town and 10 minutes from Leidesplein or Rembrantsplein. It's in a quiet residential area so not much traffic or drunken reveller noise. Rooms are small but nicely decorated. The staff were always friendly and helpful. Breakfast was tasty. All in all, £300 for a double room for 3 days including breakfast seemed like a damn good deal. Would definitely stay again.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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London, United Kingdom
Top Contributor
110 reviews 110 reviews
85 hotel reviews
Reviews in 81 cities Reviews in 81 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 18, 2010

The Mercure is in a nice location, close to the centre. The room was great, good bed, nice bathroom and a little differnet than standard boring and plain hotel rooms.

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Amsterdam Arthur Frommer

Address: Noorderstraat 46, 1017 TV Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#54 Business Hotel in Amsterdam
#60 Luxury Hotel in Amsterdam
#80 Family Hotel in Amsterdam
#111 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Amsterdam Arthur Frommer 4*
Number of rooms: 93
Official Description (provided by the hotel):
The charming boutique Hotel Mercure Amsterdam Arthur Frommer is a located close to the Prinsengracht in the Canal Dsitrict. Completely non smoking. This hidden gem is set in a quiet street in the very heart of the city centre of Amsterdam. Shops, restaurants, museums and other places of interest are within walking distance. The Rijksmuseum, Van Gogh- and Stedelijk Museum are nearby. The hotel offers 93 design rooms as well as a Dutch bar, breakfast restaurant and limited private outdoor (paid) parking. ... more   less 
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Also Known As:
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Accor Amsterdam Arthur Frommer

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