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“Great hotel -- price and location” 5 of 5 stars
Review of Mercure Amsterdam Arthur Frommer

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Mercure Amsterdam Arthur Frommer
4.0 of 5 Hotel   |   Noorderstraat 46, 1017 TV Amsterdam, The Netherlands   |  
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Ranked #96 of 344 Hotels in Amsterdam
San Diego, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel -- price and location”
5 of 5 stars Reviewed September 22, 2009

I booked this hotel through Orbitz and got a great deal. While the room I stayed in was a little small, I was thoroughly pleased and very satisfied with my stay at the Mercure. The rooms (as others have mentioned) were clean, and the linens were relatively new. I thought the bed was very comfortable as well. The location is pretty convenient to wherever you want to go in Amsterdam, and I felt very safe in this neighborhood. Don't expect 5-star accommodations here, but if you want a decent hotel that will make your stay enjoyable, I would definitely consider this location. Next time I go to Amsterdam, I will certainly look to stay here again.

  • Stayed September 2009, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,154 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2009

This hotel has been a favourite of a friend and mine since 2002.The manager and staff go out of their way to help. The rooms are comfortable,always clean, warm in the winter and cool in the summer. The staff in the breakfast room work very hard and are very courteous.The receptionists are friendly and any problem is quickly resolved. The main barman is a mine of information and knows his trade very well. The location of the hotel is in an excellent area and near to trams.

This is a hotel not to miss in a city which we love.

David and John, London.

  • Stayed July 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 29, 2009

This hotel is really well situated, close to Heineken Experience, museums and a few nice restaurants, as well as being an easy walk from the centre of amsterdam.
The whole hotel was nicely decorated and our room was small but very comfortable and clean. The staff were very polite and helpful but we had little reason to ask them for anything.
Our only problem was that the room was always too hot for us and the AC didn't seem very effective. Also, the deal we'd booked didn't include breakfast but they were going to charge us a whopping 33euros for breakfast for two people everyday. Luckily they didn't quibble when I said we hadn't had any breakfast.

  • Stayed August 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dorset
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 28, 2009

We enjoyed our short break in Amsterdam staying in this hotel. It was in a convenient location handy for the trams and canals and yet in a quiet back street. The staff were very friendly and we got a great discount booking on the internet - I don't think we would have afforded it otherwise. Very clean and comfortable with air con (only when it's steamy outside). Staff recommended a reasonably priced eatery on a nearby corner and they were spot on.

  • Stayed April 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Sao Paulo
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 5, 2009

I have previoulsy stayed at this same hotel before with 2 friends and our triple room was fine. Good decor, good beds... this time, I came back for a double room and had a somehow negative surprise: room was much smaller, with a much poorer decor... and very very very noisy - every single morning, we were woken up by the continuous noise of doors, cleaning... really unpleasant.
We did get an early checkin, which was great, but the staff was not pleasant with us at all - made crystal clear to us they were doing us a big favor. And that continued during the whole stay.
Lobby was recently renewed and looks much better - but not a very good taste, I would say.
The room was small, but fair - good equipment, good bed. Bathroom was small as you expect in Europe -and had the basics. Just an important note to women: they do have a hair dryer but it's crap. So if you need a dryer, better take yours, because that things if just for them to put at their website they have a hair dryer.
They do have ONE single PC you can use with internet access - but many sites are bloked. And I mean regular sites - I couldnt access my email because the site was blocked (it's my company's public website), and I guarantee there's nothing pron or not appropriate there. Staff just told me there was nothing they could do. At the end, I could at least print my boarding pass there, at least...
Price was not cheap, so it's definetly not a good cost benefit relatoinship.
The only excellent thing is location - between the center and the museum district, near cannals... really nice location.
At the end, the experience showed us that the management and staff really do not care about guests' experience - all those details that show they care lack, at all levels.

  • Stayed July 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Pittsburgh, PA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2009

Hotel is near Heineken Experience, restaurants, coffee houses and more. Hotel was clean, front desk staff was friendly and helpful. Room was small based on US standards but adequate.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hamburg, germany
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 15, 2009

I spent 3 nights at the Mercure Arthur Frommer in Amsterdam in June. I had a pleasant stay.

The Mercure Arthur Frommer is situated in a quiet street near the museum quarter. It is just a 10 minutes walk away from Paradiso, Melkweg and Leidseplein (for those who like to enjoy nightlife). The hotel is relatively far from central station, though (30-40 minutes walk through Amsterdam city) but there is a tram stop for tram 16 and 25 on main street not far from the hotel to get you there.

My room had a modern design hotel feel (black and white art deco style with a touch of pink) and was very clean. Nice modern bathroom, too, large comfortable bed (nice sheets, good mattress) and flat screen tv. Very large windows that, unfortunately, could not be opened. I also missed an electric hot water kettle but this was a minor inconvenience.

I highly recommend this hotel and would return any time.

(Old hippies out there, go on a sentimental journey, spend a night at the Paradiso and then chill out at Vondelpark. And visit the Hash Marihuana Museum. There are some lovely old things on show).

  • Stayed June 2009, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mercure Amsterdam Arthur Frommer

Address: Noorderstraat 46, 1017 TV Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#54 Luxury Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#85 Romantic Hotel in Amsterdam
#87 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Amsterdam Arthur Frommer 4*
Number of rooms: 93
Official Description (provided by the hotel):
The charming boutique Hotel Mercure Amsterdam Arthur Frommer is a located close to the Prinsengracht in the Canal Dsitrict. Completely non smoking. This hidden gem is set in a quiet street in the very heart of the city centre of Amsterdam. Shops, restaurants, museums and other places of interest are within walking distance. The Rijksmuseum, Van Gogh- and Stedelijk Museum are nearby. The hotel offers 93 design rooms as well as a Dutch bar, breakfast restaurant and limited private outdoor (paid) parking. ... more   less 
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Also Known As:
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Accor Amsterdam Arthur Frommer

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