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“Fantastic boutique hotel and excellent service, great location” 5 of 5 stars
Review of Mercure Amsterdam Arthur Frommer

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Mercure Amsterdam Arthur Frommer
4.0 of 5 Hotel   |   Noorderstraat 46, 1017 TV Amsterdam, The Netherlands   |  
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Ranked #96 of 344 Hotels in Amsterdam
Paris, France
Top Contributor
119 reviews 119 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
67 helpful votes 67 helpful votes
“Fantastic boutique hotel and excellent service, great location”
5 of 5 stars Reviewed August 24, 2013 via mobile

After a long search i finally went for the Mercure Amsterdam Hotel Arthur Frommer: a long list of positive reviews helped me pick this one rather than others



What struck me was the attention to details from the very moment you checkin until you get to the room:

The receptionist greets you warmly and asks relevant question like the time of departure of your flight in order to offer late checkout if necessary. I was acknowledged as a loyalty cardholder, which is highly appreciated when you know that lots of hotels don't bother asking or checking this detail, resulting in losing loyal customers who prefer to switch to another program.

I was given all the information before i needed them as well as visit advices during my stay.

Let's talk about the room.
It was very big,I had Room 206 during the weekend, i guess that privilege rooms are the largest in inventory but according to the pictures, the different shouldn't be much with a classic room. Rooms were renovated a few years ago with a good balance between modernity and baroque style, reminding that Amsterdam is renowned for Arts, black and white square carpet prints, a pink rocking chair and a Dutch painting on the wall.
The bedding is pretty good, mattress is firm and pillows are great.
Bathroom is small but just what you need: italian open shower (which actually very large), toilets, washbasin decorated with a Dutch marine theme
every amenity product comes in double ! no need to request, it's already there, what a delight
single-use caps on all products (that's a detail for stayers wasting 1/3 of a product to make housekeeping putting new ones), well, you don't to do that
you also get vanity kit, sewing kit…
well the offering is very complete

there is a Nespresso coffee machine with a box of 3 capsules and there is also an extra pillow and an extra kettle and tea bags in a closet.

Mini bar is complimentary in the privilege room.


The hotel is located in a courtyard, which offers the advantage of not having street noises.

2 ideal locations to benefit from a good environment would be the western channels and the southern channels, the Mercure is in the second place. Its location in the city is excellent, just in the south of Dam, 15 minutes away from Amsterdam Central station by tram. The neighborhood is really nice, quiet and residential.

OK, there is just one weakness: the wifi is pretty slow. But honestly you would not use it much unless you spend your time in your room instead of visiting the city…

Buffet breakfast is fine (booking it online would make you save 20% on its price), good choices of food


It was a memorable stay. I will definitely come back in this nice property when a new occasion comes up to visit Amsterdam again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureArthurFrommer, General Manager at Mercure Amsterdam Arthur Frommer, responded to this review, August 27, 2013
Dear Guest,

We were very pleased to read you nice story on our hotel.
We look forward to seeing you back in our hotel whenever you visit Amsterdam again !

Kind regards,
Francis A. Windt, General Manager
Mercure Amsterdam Arthur Frommer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,151 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Exeter, United Kingdom
Top Contributor
166 reviews 166 reviews
57 hotel reviews
Reviews in 98 cities Reviews in 98 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed August 21, 2013

I have stayed here over many years and the character has changed by up grading. Having said that it is not for the worse. The hotel is on a quiet side street about 30 minutes walk down noisy streets. The rooms are good with a nice bathroom. Staff excellent, breakfast very good. There is further building work going on but it does not intrude. They claim the standard room rate is 235 euro but I got an excellent deal on their website.

There is a bar with drinks at reasonable prices

Room Tip: We stayed in 123 which was perfectly satisfactory
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MercureArthurFrommer, General Manager at Mercure Amsterdam Arthur Frommer, responded to this review, August 22, 2013
Dear Davy,

Thank you for your review on our hotel and for visiting us over the years !

Looking forward to hosting you again in the future,
With kind regards,

Francis A. Windt, General Manager
Mercure Amsterdam Arthur Frommer
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York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2013

Enjoyed 3 nights here in July 2013 with my husband and teenage daughter. Shared a 3 bed room on ground floor. Elegant and comfortable (particularly the beds) and even though near to front door there was very little noise as guests came and went. Good location in what appeared to be an upmarket part of the city within easy walking distance of city centre. We hired the hotel bikes for a day which we would recommend. Good breakfast choice and staff helpful

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MercureArthurFrommer, General Manager at Mercure Amsterdam Arthur Frommer, responded to this review, August 22, 2013
Dear Karen,

Thanks for your recommendation !
We indeed want to be a relaxing base for our guests : offer them a home away from home.

With kind regards,
Francis A. Windt, General Manager
Mercure Amsterdam Arthur Frommer
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Nova Scotia, Canada
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 13, 2013

We stayed a few years ago but it was my first introduction to the European hotel experience. I loved the building and it's age, it has character. Classy character. We had a room on the first floor which looked out to the parking. Not the best view but that's why we walked around the city. The room has a stand alone shower only. The beds were comfortable. We had breakfast in the hotel and it was typical Euro breakfast with hard boiled eggs, cereals, yogurt. Good coffee too. The location was fine, we walked everywhere and had fun getting lost. I would recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MercureArthurFrommer, General Manager at Mercure Amsterdam Arthur Frommer, responded to this review, August 16, 2013
Dear Guest,

Thank you for writing us you experience of one year ago. We are happy you enjoyed your stay with us !

Thanking you for your recommendation,
I remain,
with kindest regards,

Francis A. Windt, General Manager
Mercure Amsterdam Arthur Frommer
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London
Top Contributor
57 reviews 57 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 5, 2013

I've just spent 3 nights in the Mercure Amsterdam. The hotel is in a quiet side street. 5 minutes north of the museums and 10 south of Dam Sq. (I walk fast). The hotel is spotless but a few nicks and luggage marks. I wouldn't bother with the breakfast as there are plenty of better places (eg you can sit on a canal) for the price that they charge. Also, the air con struggled to keep the room cool enough. The wifi is free and does not require a password. I wouldn't stay again, but with the endless food/drink options in A'dam, you don't need to eat or drink there! Good luck.

Stayed August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureArthurFrommer, General Manager at Mercure Amsterdam Arthur Frommer, responded to this review, August 7, 2013
Thank you for taking your time and efforts to inform us about your findings ! We like to hear and read you remarks to improve our service.

With kind regards,
Francis A. Windt, General Manager
Mercure Amsterdam Arthur Frommer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2013 via mobile

A lovely little boutique hotel, located in what we thought was the best place to stay. Right by the beautiful canals and close enough to walk to all nearby attractions. It's about 20 minutes from dam square which is good as its very busy and touristy in the square - this hotel is more in the beautiful hidden parts of Amsterdam.

Great service, beautiful room and all you need for a cosy stay. Price we paid was around £70 for a night - best value I found when searching for a hotel!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureArthurFrommer, General Manager at Mercure Amsterdam Arthur Frommer, responded to this review, August 7, 2013
You made us blush !
We are very happy you enjoyed your stay with us, ofcourse.

With kind regards,
Francis A. Windt, General Manager
Mercure Amsterdam Arthur Frommer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Amsterdam Arthur Frommer

Address: Noorderstraat 46, 1017 TV Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#54 Luxury Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#84 Romantic Hotel in Amsterdam
#87 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Amsterdam Arthur Frommer 4*
Number of rooms: 93
Official Description (provided by the hotel):
The charming boutique Hotel Mercure Amsterdam Arthur Frommer is a located close to the Prinsengracht in the Canal Dsitrict. Completely non smoking. This hidden gem is set in a quiet street in the very heart of the city centre of Amsterdam. Shops, restaurants, museums and other places of interest are within walking distance. The Rijksmuseum, Van Gogh- and Stedelijk Museum are nearby. The hotel offers 93 design rooms as well as a Dutch bar, breakfast restaurant and limited private outdoor (paid) parking. ... more   less 
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Also Known As:
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Accor Amsterdam Arthur Frommer

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