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“Location, Location!” 4 of 5 stars
Review of NH Carlton Amsterdam

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NH Carlton Amsterdam
4.0 of 5 Hotel   |   Vijzelstraat 4 | City Center, Rembrandtplein, Binnenstad, 1017 HK Amsterdam, The Netherlands (Rembrandtplein)   |  
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Ranked #211 of 344 Hotels in Amsterdam
Armagh
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Location, Location!”
4 of 5 stars Reviewed July 31, 2014

I am a frequent traveller to Amsterdam and have stayed in numerous hotels in the city but the Carlton is by far my favourite as the location is excellent! I Right beside the Flower Market & within walking distance to most of the attractions. There is also a tram stop a 2min walk away if you prefer.
Rembrantplein is 5 mins walk and great for nightlife & restaurants if you don't want to venture too far of an evening.
Check in has always been very easy ( I have stayed here on 3 occasions now) The staff are always polite and helpful and nothing is a problem for them. On my last visit (March) I asked could I have a room with a balcony and was accommodated without fuss as one was available.
Rooms are a decent size, which is quite unusual in a lot of hotels due to the architecture. It was also very clean and beds made / towels changed daily.
There is a mini bar, which as with most hotels is quite pricey - 4 Euro for a bottle of water! so don't use it but other than that no complaints.
For those of you who cant live without the internet there is Wi-Fi, however this can be very slow.
If you are booking though just choose a standard room - there isn't much difference to a superior except the price!

I have recommended this hotel many times and will continue to do so. It's also excellent value for money!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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1,255 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stonehouse, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 31, 2014 via mobile

Just returned from a city break with Fiancé having stayed at the NH Carlton. While the hotel itself is OK, the price of the room is really because of it's very central location with everything within a 20 minute it seemed. The rooms themselves feel very corporate and in need of refurbishment, however the bed was extremely comfortable and our view was very good.
The hotel does provide safes for guests to use and are happy to look after your bags once you've checked out as well. If using the shuttle service to get back to the airport I would recommend getting an earlier one as we were not told by staff that they can be anywhere between 15 minutes earlier to 15 minutes late in the pick up time until we'd returned to get our bags. If our flight had not been delayed this could have caused us to miss it.

Stayed July 2014, traveled as a couple
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Cairns, Australia
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 31, 2014

The Nh Carlton is situated in a great location right next to the flower market close to the city centre. The Royal palace is a 15min walk through the main shopping area of Amsterdam. Checking in for us was a little more difficult than it could of been. The entire lobby was packed with what seemed like some sort of tour group which made the whole process difficult. We had to bustle our way through the crowd to que for check in. The check in process took about 30mins. It seemed that there was always some sort of large group occupying the lobby area which made it difficult to transit in and out of the hotel. The staff did seem quite helpful and competent but I think where overwhelmed at some stages. The rooms themselves were clean but could use an update on decor. Our in room telephone did not work so if we wanted to contact staff it meant another trip to the lobby to wrestle with the crowds for service. In room wifi was free but was ridiculously slow and unusable in most cases. Seemed to work in the Lobby a lot better at times. Check out meant dealing with another crowd and it took about 40mins. Our stay was not terrible but there are definitely things that could of been better. If you can get this place at a good rate and can handle some hiccups it may be worth it for the location.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Essex, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2014

We have just returned from 3 nights at this hotel. Overall we were very impressed. The staff were polite and helpful. The safe in our room didn't work on arrival but within a hour or so of reporting this to reception it had been replaced with a new one. We stayed on the 7th floor and were very lucky to have a beautiful balcony with great views of the city. The room was clean - I agree with other reviews that it could do with little bit of modernisation. The hotel is in a perfect location for exploring the city by foot. We didn't eat at the hotel but had a drink one evening and the barman couldn't have been more accommodating - he even set us up a table so we could sit outside. Our only suggestion would be that it would be nice if the bar opened later into the evening - it closes every day at 10pm. Overall we enjoyed our stay and would recommend this hotel.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Woody Point, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

The NH Carlton suited us very well. It is well situated: we could walk most places we wished to go, and public transport was readily available to go further afield. Our room was spacious and comfortable, and the breakfast we had included in our package was delicious. It seemed to us to represent good value for money. We are happy to recommend this hotel for people visiting Amsterdam.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

My husband and I stayed here for 6 nights. The room was comfortable and clean. Any staff we had dealings with were helpful and polite. The staff in the restaurant were particularly nice and helpful and the breakfast selection was fab! The hotel is in a good location for both walking to certain areas and the trams were always nearby if you had walked too much! The only one thing that let it down for us was the en-suite, which although was cleaned daily, there were cracks in the sink and a scum mark round the bath. That said, we would stay here again.

Stayed July 2014, traveled as a couple
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2014

We were at the NH Carlton Amsterdam for 4 nights during a weekend. The room was very comfortable with enough space for a couple, small minibar and coffee staff so we were able to have breakfast at the room (breakfast at the hotel was not included and very expensive).
Indeed the tariff we paid was quite high but it just was the comfort and the location of this great hotel. It is really close to any place. We walked to all places and just took public transport to go to the Amsterdam arena.
If you can afford the price, it is a recommendable hotel.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Daniel M, General Manager at NH Carlton Amsterdam, responded to this review, July 14, 2014
Dear Sir, Madam,

Thank you very much for leaving your revieuw on Tripadvisor. With these comments we are able to provide more service for our guests.

We hope we can welcome you in the nearby futher again in our hotel.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Carlton Amsterdam

Address: Vijzelstraat 4 | City Center, Rembrandtplein, Binnenstad, 1017 HK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#88 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Carlton Amsterdam 4*
Number of rooms: 218
Official Description (provided by the hotel):
The elegant NH Carlton Amsterdam is the perfect destination for travelers looking to explore the Dutch capital. ... more   less 
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Also Known As:
Nh Carlton Amsterdam Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam

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