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“Excellent location” 4 of 5 stars
Review of NH Carlton Amsterdam

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NH Carlton Amsterdam
4.0 of 5 Hotel   |   Vijzelstraat 4 | City Center, Rembrandtplein, Binnenstad, 1017 HK Amsterdam, The Netherlands (Rembrandtplein)   |  
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5% EXTRA DISCOUNT
Ranked #208 of 350 Hotels in Amsterdam
GreenLeadersSilver level
Essex, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent location”
4 of 5 stars Reviewed July 24, 2014 via mobile

We have just returned from 3 nights at this hotel. Overall we were very impressed. The staff were polite and helpful. The safe in our room didn't work on arrival but within a hour or so of reporting this to reception it had been replaced with a new one. We stayed on the 7th floor and were very lucky to have a beautiful balcony with great views of the city. The room was clean - I agree with other reviews that it could do with little bit of modernisation. The hotel is in a perfect location for exploring the city by foot. We didn't eat at the hotel but had a drink one evening and the barman couldn't have been more accommodating - he even set us up a table so we could sit outside. Our only suggestion would be that it would be nice if the bar opened later into the evening - it closes every day at 10pm. Overall we enjoyed our stay and would recommend this hotel.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,440 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Woody Point, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

The NH Carlton suited us very well. It is well situated: we could walk most places we wished to go, and public transport was readily available to go further afield. Our room was spacious and comfortable, and the breakfast we had included in our package was delicious. It seemed to us to represent good value for money. We are happy to recommend this hotel for people visiting Amsterdam.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

My husband and I stayed here for 6 nights. The room was comfortable and clean. Any staff we had dealings with were helpful and polite. The staff in the restaurant were particularly nice and helpful and the breakfast selection was fab! The hotel is in a good location for both walking to certain areas and the trams were always nearby if you had walked too much! The only one thing that let it down for us was the en-suite, which although was cleaned daily, there were cracks in the sink and a scum mark round the bath. That said, we would stay here again.

Stayed July 2014, traveled as a couple
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Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2014

We were at the NH Carlton Amsterdam for 4 nights during a weekend. The room was very comfortable with enough space for a couple, small minibar and coffee staff so we were able to have breakfast at the room (breakfast at the hotel was not included and very expensive).
Indeed the tariff we paid was quite high but it just was the comfort and the location of this great hotel. It is really close to any place. We walked to all places and just took public transport to go to the Amsterdam arena.
If you can afford the price, it is a recommendable hotel.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Daniel M, General Manager at NH Carlton Amsterdam, responded to this review, July 14, 2014
Dear Sir, Madam,

Thank you very much for leaving your revieuw on Tripadvisor. With these comments we are able to provide more service for our guests.

We hope we can welcome you in the nearby futher again in our hotel.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, NY
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 6, 2014

NH Carlton was somewhat shabby and staff not very helpful. Very good location. Not a 4 star hotel as hotwire sold it, 3 star is about right. Would recommend as a 3 star only!!!

Booked through hotwire as one of their "special" deals where you don't get the name of the hotel until you pay. Did it for 2 hotels on our last trip and they were the 2 worst of our 5 hotel stays on that trip.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at NH Carlton Amsterdam, responded to this review, July 10, 2014
Dear Sir, Madam,

I would like to thank you for your time. Only by receiving these comments we are able to improve our service and facilities. I'm really sorry that your stay wasn't like you expected. Your comments will be discussed with the departments. We are already improving the facilities like renewing the elevators, new bed, new flatscreens in all our rooms. For the comment about the service off the staff, I will discuss this with the departments.
I hope we can welcome you again, so we can show you that we do consider your comments as important.
Kind regards,
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Cleethorpes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2014

Second year running weve stayed here, it is a good hotel, clean and well run! Staff are really friendly and helpful, nothing is too much of a problem for any of them. The only negative is that it can be a little bit pricey but for everything you get it is worth it!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at NH Carlton Amsterdam, responded to this review, July 10, 2014
Dear Sir, Madam,

Thank you for staying in our hotel and your kind words.
We do hope that your wife is feeling better. Hopefully we can welcome you again in the nearby futher so you can enjoy once more Amsterdam.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
2 of 5 stars Reviewed July 2, 2014

I think the only reason that their clients in the hotel is the location
the bath room is very dirty, the room also is derty, the personne in the front disk dont care their no personne to handel the bagages, and no body explain about the hotel restaurants or any information about breakfast
realy the front desk do the minimum

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with NH Hotels

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Additional Information about NH Carlton Amsterdam

Address: Vijzelstraat 4 | City Center, Rembrandtplein, Binnenstad, 1017 HK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Green Hotel in Amsterdam
#88 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Carlton Amsterdam 4*
Number of rooms: 218
Official Description (provided by the hotel):
The elegant NH Carlton Amsterdam is the perfect destination for travelers looking to explore the Dutch capital. ... more   less 
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Also Known As:
Nh Carlton Amsterdam Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam

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