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“Nice hotel and great staff!” 3 of 5 stars
Review of NH Carlton Amsterdam

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NH Carlton Amsterdam
4.0 of 5 Hotel   |   Vijzelstraat 4 | City Center, Rembrandtplein, Binnenstad, 1017 HK Amsterdam, The Netherlands (Rembrandtplein)   |  
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Hotel amenities
Special Offer
Free Buffet Breakfast
Ranked #204 of 345 hotels in Amsterdam
Cambridge, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Nice hotel and great staff!”
3 of 5 stars Reviewed January 7, 2014

I liked the location of this hotel, right in the city centre. The staff were great, polite, professional and very helpful. We did arrive too early so they kept our luggage until the check in time, which gave us some freedom to walk around the city, have lunch and come back. The room was quite small and clutered with 2 chairs. The TV was not LCD as it was confirmed and the veranda floor was disgraceful and dangerous with slabs that have big gaps between them and are not joining together at all. I was so happy to have a veranda but then to afraid to use it... The rest was fine, shower worked well every morning, everyday they come, clean the room, change towels if they are dirty and leave there some coffee, tea and sugar. The decoration is very old and the carpet in the bedroom was in need of an update but room was really clean.

  • Stayed December 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Swansea, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

Location of this hotel is amazing, couldn't really get much closer to the centre for the value we paid. Very friendly staff which were fast at checking us in even when there was a line building up extra staff came out to deal with the demand.

Even a locked room to keep your luggage after check out if you want to explore the city before your flight or when you leave.

Only down side was the shower, it was a little tricky to use with not much room due to a wall poking into the standing area but this is not a problem for smaller people like me.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 29, 2013

Good location by the flower market and near several tram stops. Excellent breakfast (charged separately). Dated decor, but clean and comfortable hotel. Allowed us to check in early, which was appreciated.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 of 5 stars Reviewed December 28, 2013

The hotel is situated in a good central location. However, the rooms are very small and dated, the interior design is nauseating, but worst of all are the beds, they are hard and very uncomfortable. Out of a group of 6, only 1 said the bed was "fine".

We all had problems with the TV's, they froze or didn't get signal. They are the old design before LCD/Plasma TV's were invented.

The bathroom is small, with a bath/shower, the light is very poor, especially when you close the curtain to shower. Shower is powerful, although difficult to get the temperature just right.

Worst of all, the hotel has a small road/path running underneath it. Every night there is noise from drunk teenagers shouting, swearing and riding their mopeds. The noise would continue from 11pm - 4am. Even with the windows firmly closed, our sleep was all impacted.

The hotel dismissed our concerns, and refused to move us until the next morning. The guy just laughed and argued when we commented about the noise. Generally the staff were friendly and helpful.

One of the beds was broken and hence on a slant, to their credit they fixed it straight away. They also fixed one of the TV's. The smoking room was without an ashtray, which had to be requested twice before it was brought.

Overall I would not recommend this hotel, I think a score of a 2.5/5 is fair. This hotel is nowhere near the standard of an English 4 star hotel.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Londres
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2013

Good location for touring the town by day and excellent for nightlife. Next to the flower market and near cafes bars and restaurants.

Comfy bed nice views. Clear room.. functional.

Good value and well worth it for a fun weekend away.


  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 17, 2013

NH Carlton is a fantastic hotel for its location. Staff always helpful and rooms pretty large for Amsterdam hotel. Don't forget youhave to pay City tax at the end of your stay. It is the same in any Amsterdam hotel. It isn't much though and you will have a great time and stay in the hotel and Amsterdam itself. It is picture perfect at Christmas time.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2013

We stayed here for the last leg of our Globus Tour and stayed on a few extra days. While it was a fair distance from central station, it was still reasonably well located in old Amsterdam and most attractions in walking distance. the rooms are small but well appointed. Breakfast was excellent with a revolving smorgasbord of choices each morning. The free wi fi didn't always work in our rooms, but it always worked in the foyer. You had to be careful stepping out onto the street. There is no space between the revolving door in the main entrance and the busy street outside. The bikes never give way to pedestrians and the revolving door doesn't stop to allow you to wait for the bikes to pass. Nearly got run over a few times.

Room Tip: Watch the pavement as you step out of the revolving door otherwise you risk being run over by a bike...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Carlton Amsterdam

Address: Vijzelstraat 4 | City Center, Rembrandtplein, Binnenstad, 1017 HK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#87 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Carlton Amsterdam 4*
Official Description (provided by the hotel):
The elegant NH Carlton Amsterdam is the perfect destination for travelers looking to explore the Dutch capital. ... more   less 
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Also Known As:
Nh Carlton Amsterdam Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam

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