The hotel is situated in a good central location. However, the rooms are very small and dated, the interior design is nauseating, but worst of all are the beds, they are hard and very uncomfortable. Out of a group of 6, only 1 said the bed was "fine".
We all had problems with the TV's, they froze or didn't get signal. They are the old design before LCD/Plasma TV's were invented.
The bathroom is small, with a bath/shower, the light is very poor, especially when you close the curtain to shower. Shower is powerful, although difficult to get the temperature just right.
Worst of all, the hotel has a small road/path running underneath it. Every night there is noise from drunk teenagers shouting, swearing and riding their mopeds. The noise would continue from 11pm - 4am. Even with the windows firmly closed, our sleep was all impacted.
The hotel dismissed our concerns, and refused to move us until the next morning. The guy just laughed and argued when we commented about the noise. Generally the staff were friendly and helpful.
One of the beds was broken and hence on a slant, to their credit they fixed it straight away. They also fixed one of the TV's. The smoking room was without an ashtray, which had to be requested twice before it was brought.
Overall I would not recommend this hotel, I think a score of a 2.5/5 is fair. This hotel is nowhere near the standard of an English 4 star hotel.
- Official Description (provided by the hotel):
- The elegant NH Carlton Amsterdam is the perfect destination for travelers looking to explore the Dutch capital. ... more less
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- Also Known As:
- Nh Carlton Amsterdam Hotel Amsterdam
- Nh Hotels Amsterdam
- Nh Hotel Amsterdam