We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent from start to finish..........” 5 of 5 stars
Review of Hilton Amsterdam

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hilton Amsterdam to your Saves list
Hilton Amsterdam
5.0 of 5 Hotel   |   Apollolaan 138, 1077 BG Amsterdam, The Netherlands   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Save 25% on Weekend Stays
Ranked #50 of 344 Hotels in Amsterdam
England
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
“Excellent from start to finish..........”
5 of 5 stars Reviewed October 21, 2009

Enjoyed a long weekend in a fairly spacious Junior Suite and from the moment we arrived the hotel was faultless. Swift and efficient check-in, HHonors Gold Upgrade, cozy Executive Lounge and very attentive but unobtrusive staff who went out of their way to ensure that our stay was excellent. We are regular Hilton guests but this was the best Hilton stay for a while. Location for us was great, being 10 mins from the centre of the tourist areas by tram but nicely placed in a leafy suburb away from the noise and bustle. If I return to Amsterdam I will definitely stay at the Hilton again.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,401 reviews from our community

Traveler rating
    716
    460
    148
    54
    23
See reviews for
156
575
81
370
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 30, 2009

I am a frequent traveler and stay in many nice hotels around the world. This Hilton is a really poor value for the money. For what they are charging (I got a decent rate with Priceline.com), this hotel should be better and not nickel dime you for everything (they charged me a room service fee for delivering a plate and knife). The rooms have been renovated in the last few years however I am not sure if it was designed for my grandmother or it is trying to be modern. The fit and fittings of the room are mediocre and the hotel looks tired in general.

The neighborhood is a very nice one and it is about a 20 minute walk to the Van Goh museum. I didn't find this to be a problem and enjoyed the little shops in the neighborhood.

  • Stayed September 2009, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york, ny
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 17, 2009

My brother and I stayed here for 6 nights. We would not have been able to afford it if not for hotwire. That being said, most of the people there were business people or families. We could not even afford to eat breakfast there (27 euros per person!). It was located near the 16 tram (at Emmastrat) and the 5 & 24 trams (at Apollolann), so it was easy to reach the center of the city in about 20-30min on the tram.
It was by far the most luxurious hotel I have ever stayed in, but probably not the "Amsterdam Experience" most young people would be looking for. Nearer to the center of the city (at least on the outside of the canal belt) would have been a better location.
Note: You have to pay for internet access and you have to pay to use the pool.

  • Stayed April 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Top Contributor
75 reviews 75 reviews
34 hotel reviews
Reviews in 44 cities Reviews in 44 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed September 11, 2009

Before the review a short background. For many years, I have been a loyal Hilton Honors VIP because they have great hotels, excellent service and offer wonderful perks, superiors to other hotel chains. For the mentioned reasons, I decided to cash in 80K HH points for 2 nights at Amsterdam Hilton. That is a lot of points! This was the first leg of 18 days European vacation in 5 different Hilton hotels and the most expensive HH points of all other hotels. From the AMS airport we took the train and the tram #5, which was fine, although the tram was crowded and with 2 mid size suitcases was difficult to get in and out without bumping anyone’s legs. We arrived at 9 am at the hotel ready for a nap. The lady at the reception welcomed us and give us the good news: they have a room available. I email the hotel a few weeks prior, asking for a room with a view, if possible. mentioning that this was a special occasion, our 10th wedding anniversary. After the good news we got the bad news: because of my HH preferences profile, we wouldn’t receive any perks; meaning not a room upgrade or executive lounge privileges. I tried to explain that I spend with Hilton approximately 150 nights per year and never heard of such rule but she kept telling me that these are the hotel rules and she can’t change them for me. We needed some sleep so we left for the room, a second floor small room, supposedly with canal view. As it turned out, being on the lower floor, the room has mostly view of the hotel roof rather than the water. After a few hours of sleep, I returned to the reception asking, a different lady this time, to clarify why I wasn’t able to receive access to the executive lounge. She wasn’t sure but after a few minutes of confusion and asking around, she came back with the same reason. I told her that was ridiculous and I wanted to speak with a manager. She looked around, went back to her computer and after of few minutes decided that we can use the executive lounge which is really great for breakfast and refreshments. At night they have all kind of hot finger foods. I noticed many people eating there at night. We did not because we wanted to go out for some nice dinners, but someone could easily make a meal out of the food is around. There is also a computer with free Internet access available in the lounge, however, the connection is very slow and even downloading my email took long time. I never encounter any lines for food or tables as others complained in previous reports. The hotel is nice, comfortable and for the most part the staff is friendly, professional and helpful. The room we got appeared to be one of the smallest they have and for Europeans standards was ok, meaning you can walk around the bed and have 2 people standing around the room in the same time. I stayed in a few hotels in Paris and Rome where you could not do that. The hotel’s location is not the best. Although is situated in a very nice upscale neighborhood, is relatively removed from most attractions and if you are planning to spend most of your time in the center of the town you might want to reconsider. The trams stop running at midnight and a taxi ride is approximately 15 Euro. We liked the hotel and the executive lounge privileges are awesome; however, because of the location and reception staff attitude, next time I will probably try a hotel more centrally located. When we left, the hotel called a taxi for the airport, about 20 Euro.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2009

We recently returned from a trip to Iceland, Belgium and the Netherlands. We stayed at the Hilton Amsterdam both on entry to Europe and on departure from Europe.

This Hilton is one of the finest. They service was superior in all respects. There was always someone waiting to assist you discreetly, immediately withdrawing if you did not require assistance.
We had Executive privideges since we are Hilton Diamond members but an upgrade to the Executive services are recommended if within your budget. The view over the city is awesome, the staff gracious and professional and the food devine. There is an open bar in the evening and the hours are from early moring until late at night. They offer a full breakfast there as well. There are other restaurants downstairs. The lounge serves food and is about as comfy as a hotel lounge will ever be--you can curl up by the fire with a good book on leather chairs.

The rooms are on the small side but the beds are marvelousa nd there is a pillow menu and other amenities.

Since it was my birthday, there was a chilled bottle of champagne and a one of the most marvelous cakes we have ever tasted.
Enjoy "anything goes" Amsterdam. It's a great city and this Hilton, while a bit out of the way, is worth the quiet location.

This Hilton also has nice-looking boats for rent and bikes for these so inclined. They offer a taxi voucher to Shciopol for 33 euros--we met someone who had paid 100 for the same distance. (As previously noted, taxi service in Amsterdam can be risky).
Tuppence

  • Stayed September 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 7, 2009

My husband and I enjoyed this hotel very much! The rooms were rather large and very new. The lobby and back grounds were amazing. The hotel is located on a canal and the views are great. There is a restaurant/bar/sitting area in the back that overlooks the canal-beautiful. The staff were amazing...we were only there for 2 days and they knew our names!

Two drawbacks-the hotel is located a bit far from the sites. Before we travelled to Amsterdam it seemed that we were only going to be just slightly outside the main city area...BUT Amsterdam is set up in such a way that traveling a short distance can take a while because the roads and canals. Don't get me wrong the hotel was great...we were only there for 2 days so we would have liked to be closer to the sites. Second drawback-no free internet.

Also, the hotel has bikes to borrow but we were advised to not ride them closer to the city...good idea! We saw a few close calls with taxis and bikes.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 2, 2009

Pros: Nice view if room facing the back and good service.

Cons: not all rooms have been updated, slight distance from the city centre.

  • Stayed May 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Amsterdam

Address: Apollolaan 138, 1077 BG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Family Hotel in Amsterdam
#33 Luxury Hotel in Amsterdam
#34 Romantic Hotel in Amsterdam
#36 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Amsterdam 5*
Number of rooms: 271
Official Description (provided by the hotel):
Discover the Hilton Amsterdam hotel, famous for John Lennon and Yoko Ono's 1969 'bed-in for peace.' An ideal base for exploring the city, this Amsterdam, Netherlands hotel boasts easy access to some of the most exclusive shopping streets, traditional cafes and famous local attractions. Take advantage of the hotel's proximity to Amsterdam's main business district. Host your conference or executive meeting in one of 21 versatile meeting rooms and relax while professional planners take care of the details. Stay productive with modern equipment in the business center and enjoy WiFi throughout the hotel. Unwind in a spacious and contemporary guest room or upgrade to an Executive room and enjoy exclusive access to the stylish Executive Lounge, offering complimentary refreshments and a 360-degree view across Amsterdam's spectacular skyline. Relax with a massage in this Amsterdam hotel's health club featuring a sauna, steam room, whirlpool, and solarium. Re-energize in the fitness center with the latest modern equipment. Admire stunning views of Amsterdam's renowned canals and unwind with a local beer in Half Moon Lounge, with style based on designs by Ralph Lauren. Enjoy elegance and experience while dining on innovative Italian cuisine in the award-winning Roberto's Restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hilton EMEA, Cheap Tickets, Venere, Despegar.com, Hotels.com, Agoda, Odigeo, EasyToBook, TripOnline SA and Tingo so you can book your Hilton Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Amsterdam Hotel Amsterdam
Hilton International Amsterdam
Amsterdam Hilton International

Owners: What's your side of the story?

If you own or manage Hilton Amsterdam, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.