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“Sedate, understated, quiet, tasteful hotel” 5 of 5 stars
Review of Hilton Amsterdam

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Hilton Amsterdam
5.0 of 5 Hotel   |   Apollolaan 138, 1077 BG Amsterdam, The Netherlands   |  
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Ranked #49 of 345 hotels in Amsterdam
Los Angeles, California
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“Sedate, understated, quiet, tasteful hotel”
5 of 5 stars Reviewed January 2, 2014 via mobile

All of the above and... In a very quiet residential neiborhood a ways from the centrum but still waling distance the the Rijksmuseum et.
Pluse there are some delightful "local" bistros to dine at away from the hub bub in the center - I enjoyed the quiet

Stayed August 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Hilton Amsterdam, responded to this review, January 3, 2014
Dear Mrhullaballo,

We would like to thank you for taking the time to write this positive review of Hilton Amsterdam.

We are delighted to hear you enjoyed your stay with and found us to be tasteful and sedate. Indeed we are located in the ‘Oud Zuid’ area which is a quiet, residential area, with easy access to all city highlights including the Rijksmuseum as you mentioned, as well as Museum Square.

Thank you for choosing to stay with us and we hope that we may have the opportunity to welcome you back to Amsterdam and our hotel in the near future.

Yours sincerely,

Roberto Payer,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
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Milton Keynes, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2013

Have just returned from my first visit to Amsterdam, we stayed at the Hilton for 3 nights there was many plus points to this visit but one major negative and this was the cost of the internet, luckily we only needed it to check in the night before we flew home, but since we had retired for the evening this meant getting dressed and going down to the foyer, it then took 3 different service providers before we linked to the net. The bed we had wasnt the most comfortable but we all have different preferences on that. The first night after a delayed flight we ate in Roberto's i would say it was over priced for what it was. We ate breakfast at the hotel every morning, on the whole this was a good experience my only gripe was no warm plates for the cooked breakfast. I couldnt fault any of the staff they where all very attentive and nothing was to much, I celebrated my birthday while away and our waitress that morning let the chef know and he came out with a specially made breakfast I think we a couple of tweaks Hilton could make this a excellent hotel

Room Tip: room 705 a stunning view of the canal
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Hilton Amsterdam, responded to this review, January 2, 2014
Dear Armchair 4849,

Thank you for taking the time to write a review of Hilton Amsterdam.

We are very glad to hear there were many positive aspects of your stay, especially that our Team Members were very attentive and that we were able to make your birthday special with a carefully prepared breakfast.

Regarding the internet policy of Hilton Amsterdam please be advised that free Wi-Fi internet is available in all public areas of the hotel.

Wishing you a very happy New Year and we hope to welcome you back to Hilton Amsterdam in the near future.

Yours sincerely,

Roberto Payer
General Manager
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Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed December 27, 2013

This is a beautyful hotel. It has good service and lovely rooms with good beds. The breakfast is tasteful and the hotel has a great atmosphere. The location is also great, with Museumplein on walking distance.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Hilton Amsterdam, responded to this review, December 30, 2013
Dear Remko V,

Thank you very much for staying with us and for describing your stay here on TripAdvisor.

It is a pleasure to read your kind words regarding our service and breakfast. I would like to inform you that our rooms are designed with comfort in mind and we have paid special attention to the bed.

We, at Hilton Amsterdam, look forward to welcoming you back in the future.

Yours sincerely,

Roberto Payer,
General Manager
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Alhsas, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 23, 2013

Very good hospitality, prompt action to provide me with a small heater while the one in the room was not working at all. Calm area, the near tram station 3 munities walk distance, tram takes 20 minutes to get you in the central area.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Hilton Amsterdam, responded to this review, December 30, 2013
Dear Mohammed A,

It delights us that you have taken the time to leave your review of Hilton Amsterdam.

That you speak so highly of our hospitality pleases us. Our Team Members take great pride in delivering exceptional service.

The calm, residential area in which our hotel is located is, as you describe accurately, within walking distance of nearby highlights such as Museumplein and Vondelpark and public transport, which takes 15 minutes to the old city centre.

Our Team Members wish to have the chance to welcome you back in 2014.

Yours sincerely,

Roberto Payer
General Manager
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Luxembourg City, Luxembourg
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 22, 2013

These hotels where one attends a conference can never really satisfy.
They are clean, impersonal, comfortable, excessively priced,... All the stuff you expect.

The one thing that stood out was the office center.
The ladies were really helpful and friendly.

Another nice feature was the possibility to take a canal boat to go to town - but you've got to be patient as it is some way.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Hilton Amsterdam, responded to this review, December 30, 2013
Dear Bernie-the-Belge,

Thank you very much for taking the time to leave a review of our hotel here on TripAdvisor.

We would like to thank you for your kind words about our business center and its Team Members. And indeed, we offer the possibility to admire the beautiful Amsterdam canals from heated saloon boats.

We regret to read that your stay with the Hilton Amsterdam did not exceed your expectations. All our guest feedback is of true importance to us as it allows us to maintain and improve the level of service we offer to all our guests.

Thank you for choosing the Hilton Amsterdam and we hope we may have the chance to welcome you back in 2014.

Yours sincerely,

Roberto Payer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2013

The Hilton Amsterdam provided my wife and I the best experience we have ever had in an extended stay situation, as we spent 2.5 weeks at this Hotel. The staff recognized us, anticipated our requirements, made every effort to help our varied needs as we focused on job and moving to Amsterdam. They were fantastic.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoPayer, General Manager at Hilton Amsterdam, responded to this review, December 23, 2013
Dear CBColes,

Thank you for taking the time to write this kind review of our hotel and share it here on TripAdvisor.

It fills me with pride to read that you mention our Team Members being fantastic. I would like to ensure you that your words will have the same effect on them, when I share them within our team.

We hope we have the chance to welcome you back to Hilton Amsterdam and Roberto’s Restaurant in 2014.

Season’s Greetings,

Roberto Payer,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Amsterdam

Address: Apollolaan 138, 1077 BG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Family Hotel in Amsterdam
#32 Luxury Hotel in Amsterdam
#34 Romantic Hotel in Amsterdam
#40 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Amsterdam 5*
Official Description (provided by the hotel):
Welcome to Hilton Amsterdam hotel. Famous for John Lennon and Yoko Ono's 1969 bed-in, the Hilton Amsterdam hotel is a short walk from the Van Gogh Museum and Amsterdam attractions. This canal-side hotel has an award-winning Italian restaurant and is 15 minutes from Schiphol Airport. Do business in the Executive Lounge or unwind in the health club. ... more   less 
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Also Known As:
Hilton Amsterdam Hotel Amsterdam
Hilton International Amsterdam
Amsterdam Hilton International

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