The exterior of the property reminded me of an older building but don't let the skin fool you, the interior and the hotel itself is very nice.
The area where this hotel is located is outside of the downtown Amsterdam area. It is a 15+ minute trolley ride to town but given it's idyllic location, right in the middle of an affluent area of the city, I'd choose this property again.
Check in was quick, the staff very friendly. I was upgraded to a canal-view room on a high floor and was impressed by the city and water views. This is a beautiful area. The room was cozy, slightly smaller than your typical U.S. room but definitely large for a European hotel. Wood paneled walls and darker colors gave the room a nice, warm feel. The king-sized bed was comfortable and I was given a nice selection of pillows from which to choose. A large flat screen TV, a nice desk area, and your typical amenities were all present, leaving me wanting for not much really. Complimentary water bottles, still and sparkling, were provided as well. The bathroom was small but everything was clean and well kept. The step up into the tub was high - something to consider if you are short, frail, or otherwise unable to navigate the step into and out of the tub. I would be worried about my mother trying to get out of the tube with wet feet.
There is an excellent patio bar that faces the canal. I enjoyed a beautiful evening out there with colleagues over a few drinks. Service was slow but that didn't take away from the late summer evening. The patio is arranged in a terrace fashion, with chairs facing the canal, so the views were just fine.
An Italian restaurant is attached to the restaurant - a delicious place to have dinner though the prices were on the steep side. The HHonors lounge is on an upper floor with outdoor views though it is small. One morning I woke up early, before the lounge opened, and I was directed to another restaurant inside the hotel for breakfast. The buffet there surpassed the lounge though a large tour group getting ready for their foray into the city had the noise level up quite a bit. Regardless, I would choose this over the lounge for breakfast any time.
The Hilton Amsterdam is an excellent choice for those willing to travel a bit to the tourist sites but they will be rewarded with an incredible canal location and quite, beautiful neighborhood.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you for taking the time to write a review of the Hilton Amsterdam.
We are happy to hear that you had a pleasant stay at the Hilton Amsterdam. We are glad that our facilities and services met your approval and you especially enjoyed the Half Moon Lounge.
Thank you for your kind comments regarding our team members, the whole team takes great pride in service delivery and we will gladly share your compliments with them.
The Half Moon Lounge offers you a perfect place to enjoy a chilled local beer or feast on local specialties in this nautical-style Amsterdam bar, based on designs by Ralph Lauren. During the summer months we also operate our garden terrace overlooking the Noorder Amstel canal.
Thank you for choosing the Hilton Amsterdam and we look forward to welcome you back in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.