We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“In reaction to the earlier review:” 5 of 5 stars
Review of Picnic Company

Picnic Company
Nieuwe Prinsengracht 86 G | woonboot, Amsterdam 1018VV, The Netherlands
06-24239009
Website
Update restaurant details
Ranked #1,421 of 2,147 restaurants in Amsterdam
Price range: $17 - $31
Cuisines: European, Mediterranean, Tapas, Vegetarian
Good for: Romance
Restaurant details
Good for: Romance
New York City, New York
1 review
7 helpful votes 7 helpful votes
“In reaction to the earlier review:”
5 of 5 stars Reviewed August 14, 2011

This review is much too harsh. I remember the person who wrote this. She wanted to make a reservation for a group, for the next day. Unfortunately, we had a reservation for a big group that day. I did offer her an alternative to order a menu which was possible. She wasn't satisfied and hung up on me. It's not true that the reservation was too late, like she states. It was just too busy and I tried to give her an alternative, which she refused. Sometimes, especially in this summer of Holland, which is bad, we have to realize that more people than we can handle want to order a picnic, on those few sunny days in the weekend. I do not want to say no to any customer, but sometimes, also to garantee quality we have to let people down.

Visited August 2011
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

7 reviews from our community

85% Recommend
    4
    2
    0
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Dar es Salaam, Tanzania
Top Contributor
68 reviews 68 reviews
26 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
“Pretentious website not matched by service ... our order simply refused”
1 of 5 stars Reviewed July 30, 2011 via mobile

What a terrible disappointment. Tried to order a picnic for 8 well ahead of the website's 24 hour deadline. Order was simply refused because it was "too late" for such a large order. This left us high and dry as we had fully counted on this company's service to host our guests. This company invites customers to 'challenge them ....'. Obviously not today and not in our case. Don't believe what they claim on their website. Amateurs.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
10 helpful votes 10 helpful votes
“Great place, hidden treasure on THE canals of Amsterdam”
5 of 5 stars Reviewed July 24, 2011 via mobile

Great food, terrific service. Being a tourist in Amsterdam, this is a place to never forget. We hired a small boat and picked up a gourmet picnic

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Picnic Company also viewed

Amsterdam, North Holland Province
Amsterdam, North Holland Province
 
Amsterdam, North Holland Province
Amsterdam, North Holland Province
 

Been to Picnic Company? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Picnic Company, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.