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“Chic, comfortable, centrally located” 4 of 5 stars
Review of Hotel The Exchange

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Hotel The Exchange
3.0 of 5 Hotel   |   Damrak 50, 1012 LL Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #98 of 343 hotels in Amsterdam
Belfast, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Chic, comfortable, centrally located”
4 of 5 stars Reviewed May 10, 2014

Typical Amsterdam Hotel with it's narrow entrance and steep staircase. Clever design ideas in the rooms and great bathrooms. The wet bathroom idea works well provided you remember to take the towels out before you shower. Noted that the bathroom dries within and hour of use. Loved the tiles with the tyre tread pattern, very unique. The bistro attached to the hotel is great for breakfast and afternoon snacks. The 2 star rooms are very small but perfectly adequate for a short break. Staff were always friendly and cheerful.

Room Tip: 2 star very small so if you don't travel light, book a 4 star!
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this review, May 11, 2014
Dear Chris, thank you for your review. We are happy to read that you enjoyed your stay in a 2 star room. Thank you for the compliments about the tiles. We produced them in collaboration with Mosa - a tile fabric in the south of Holland. We hope to see you again in Amsterdam. Kind regards, Hotel The Exchange Team
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480 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2014

Absolutely great!
Enjoyed the location and absolutely fantastic room design.
Elevators system is probably not the simplest in the world, you have to switch elevators to get to the floors 3-7, but that's what could be done in historical building, I think.
General impression: perfect for me and my gf.
Will recommend for those who comes to Amsterdam for entertainments and main attractions of this fantastic city.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this review, May 11, 2014
Thank you very much for your positive review. We are happy to read that you enjoyed your stay with us. We hope to welcome you again in Amsterdam. Kind regards, Hotel The Exchange Team
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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2014

The Exchange is literally right in the middle of everything in Amsterdam! The location is the equivalent to staying in Time Square on Broadway in NYC. It is within a block of the red light district, two to three blocks of the main railway station and within reasonable walking district to any attraction within the canal zone including the Anne Frank house and the Heineken brewery.

I read a lot of the reviews of the hotel prior to booking and decided on an upgraded, superior room for a larger size since we were travelling with our 2 year old and had a stroller. The room was super clean, quite spacious and the bed was comfortable. There was plenty of room for both a crib (provided by the hotel), a stroller and 3 backpacks. The staff was excellent and very nice. They confirmed our reservation a week prior and had a crib ready to go in the room as requested. There's a great little cafe next to/ part of the hotel that serves breakfast, lunch and coffee. **Tip, if you like larger cups of coffee or need more caffeine, order either a cappuccino or a cafe latte as even the cafe American is a tiny cup of excellent coffee.

The only caution I will give anyone is the location. While the location is fantastic for proximity and great for 1st time visitors to Amsterdam, it is a madhouse on Damtrak for people and bicycles. It is a sea of people in every direction at all times of day coming right out of the hotel. While that may appeal to a lot of people, I will choose a less hectic location upon return, but I loved the hotel and very glad we chose it.

Room Tip: If space is a priority book a superior room, otherwise the regular rooms are fine. Our friend trave...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this review, May 7, 2014
Thank you very much for your review. We are really happy to read that you had such a great time with your family in Amsterdam. We hope to see you back in Hotel The Exchange. If you prefer a less hectic location in Amsterdam, the team of our sister hotel is looking forward to welcoming you there. Kind regards, Hotel The Exchange Team
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Taiwan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2014

Hotel The exchange is located at a very good place, which is closed to many famous attractions.
Due to the good location and the acceptable price, the room size is not large and the layout is very creative.

Room Tip: I choose the two-star room which is acceptable
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this review, May 3, 2014
Dear Kurtlin, thank you for your review. We are happy to read that you enjoyed the central location of the hotel. Kind regards, Hotel The Exchange Team
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1 review
5 of 5 stars Reviewed April 28, 2014

Highly interesting, comfortable, clean rooms. We had everything we needed and the staff were very helpful and friendly. They sell tickets for a few tourist attractions from the hotel reception so you can queue jump some things - one being Van Gogh musuem, very helpful. Would definitely recommend a stay.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this review, May 2, 2014
Dear Olivia, thank you for your positive review. We hope to welcome you back in the future. Kind regards, Hotel The Exchange Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dont Know, Im a traveler
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 24, 2014

Hotel The Exchange - Amsterdam

+ Walking distance to everything, central station, shopping, food etc, no need to buy passcard/tram-card.
+ Clean room (room 601) (1-star).
+ Free and fast WiFi.
+ Comfortable beds.
+ No carpet/rug.
+ You can charge your electronic device even when you leave the room, its not a roomcard that needs to be put in to get electricity.
+ Friendly staff with good english.
+ You can leave the luggage on the hotel even if you have checked-out.

- Every 15min, the bell from the church nearby is ringing.
For people who needs silence, maybe a room on the other side is more quiet.
- Thin walls but its only 3-4 rooms on that level so not many people walks by.

The hotel is not that hard to find, just get out of Central Station and you will see the big Victoria Hotel sign, walk towards it and just follow the main road with all the tourists.
The entrance is very small, but just look for the white flags.
Next to a kebab/grill restaurant.

The hotel doesnt accept cash, have a credit card with you.
The hall is kinda small, and you need to take the stair/elevator to the first floor and then change to another elevator to get to level 6.
No aircondition, it has heating element.
The shower didnt have any shower-drapery.

Anyway, it was nice and worth it :)

Room Tip: 601 if silence is not a must. No view even its on the 6th floor.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this review, April 27, 2014
Thank you very much for taking the time to share your positive experience with us. It is great to hear that you have enjoyed your stay so much. We look forward to welcoming you again in the future. Kind regards, Hotel The Exchange Team
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Barry, United Kingdom
1 review
5 of 5 stars Reviewed April 17, 2014 via mobile

Me and my boyfriend visited here in 2013 and was amazed. The only thing I have to say is that the hotel's entrance is sooooo narrow that it's difficult to spot (we walked past three times!) basically it is on the street directly in front of Amsterdam Central so it is the perfect location. Everything is within walking distance although we rode the tram to Amsterdam Zoo which was very straightforward. The room was an Arabian themed it was beautiful and the bed was huge and the most comfortable stay I have ever had! Hotel was very clean and I have no negatives at all. Would recommend to anyone!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this review, April 23, 2014
Dear Reeny, thank you for writing a review about your stay in 2013. We really appreciate it that you took the time to write a review about a stay that is a couple of months ago. We are happy to read that you enjoyed your time in Amsterdam and in Hotel The Exchange. The entrance of the hotel used to be an alley between two buildings which belong to the hotel, that's the reason that it is so small. The good news is that we are now having a big number 50 next to the entrance, which makes it easier to find the hotel. We are looking forward to welcoming you again in Amsterdam. Kind regards, Hotel The Exchange Team
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Additional Information about Hotel The Exchange

Address: Damrak 50, 1012 LL Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #98 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel The Exchange 3*
Official Description (provided by the hotel):
Hotel The Exchange is a hotel with a special love of fashion. The result: a hotel where architecture meets fashion. Hotel The Exchange has 62 rooms, ranging from 1 to 5 stars. Each room has been designed and dressed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). The rooms are as diverse and inspiring as the neighbourhood the hotel lies in. ... more   less 
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