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“Wonderful stay” 5 of 5 stars
Review of Hotel The Exchange

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Hotel The Exchange
3.0 of 5 Hotel   |   Damrak 50, 1012 LL Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #98 of 343 hotels in Amsterdam
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful stay”
5 of 5 stars Reviewed February 28, 2014

Really helpful, very interesting decoration of the rooms, very enjoyable stay.The staff were very polite and helpful.Was a very pleasant first stay in amsterdam. Will definitely book again in the future!!

Stayed February 2014, traveled with friends
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480 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 28, 2014

Booked a superior room for 2 nights. Room is quite quirky but very small for the price we paid. Room was clean but floor could be better maintained and room painted. Our TV kept breaking up but it was sorted out by the attentive staff. Not much of a view from the window but we didn't mind. Excellent location and extremely quirky!

Stayed February 2014, traveled as a couple
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed February 27, 2014

The hotel has everything you need. Only 5 minutes' walk from Central Station. National Monument in Dam Square is 5 minutes' walk in the opposite direction. Stylish interior. Very helpful staff. Very large double bed, soft and comfortable.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weert, The Netherlands
1 review
4 of 5 stars Reviewed February 27, 2014

Location is in the middle of the busy city centre on 3 minutes walking distance from central station, 1 minute from tram station and 5 minutes from Dam square and shopping streets. Usually you find very overpriced, supertiny, dusty, touristy hotels here. I was suprised to find a more creative looking space here. Our mid price room room was very light and minimalistic (I was a bit disappointed after seeing other photo examples of different rooms) but also creatively decorated. Very tiny corridors on your way to the room (but with tiny elevator as well). Room is basic (could use a water cooker), but the bed and shower were clean and comfortable! Our room was at the side of the street but I had no noise on a Friday evening. Very nice and helpful staff.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prevessin Moens, France
1 review
5 of 5 stars Reviewed February 27, 2014

As written in the title, this hotel is all you need to spend a really good holiday in Amsterdam.
This hotel is clean, you can sleep very well, the rooms are large enough to contains all your stuff to spend some days in this marvelous city and the staff is young and gentle. Remarkable also the availability to keep your baggage until check-in (we arrived at 9 am, check-in is at 3 pm) and after check-out (check-out is at 12 am, we picked up our baggage at 4 pm).
And the position is the cherry on the cake! 5 min from rail station and simply in the middle of the city center!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bolton
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 25, 2014

I booked the Hotel Exhange as a surprise for my friends 30th birthday in January. I was attracted to it by the reviews of its quirky decoration and because we were two females travelling alone, its central location. The hotel delivered in both respects. It is a mere five minutes walk from the Amsterdam Central station on the Damrak from which we were able to access all the parts of Amsterdam we wanted to explore.The red light district and the main square are both only about 3 minutes away.

I initially booked a 1* room but decided last minute to treat ourselves to an upgrade. We were offered upgrades to 4 and 5 star rooms so I opted for the 4star for a reasonable extra fee.

The room we got was very large, with quirky curtained walls and a small (almost) balcony overlooking Damrak. We had no trouble at all with traffic noise. The bathroom wasn't huge but was much bigger than other hotels ive stayed in and was well laid out and more than sufficient for our stay. Although there were no hairdryers in the hotel this was resolved with a phone call to reception and one was delivered within minutes. When that one wasn't blowing hot air another was delivered extremely promptly followed shortly after by an iron! We also couldn't find the towels when we arrived (they were there but on an obscure rack in the bathroom) and these were also delivered very promptly - I can honestly say we were quite demanding customers and received rapid helpful service at every opportunity!

The only thing I could perceive that could be a problem with this hotel is that it is in a traditional dutch building with very steep stairs. This may not be suitable for those with mobility issues, although there is a lift. I would mention any mobility issues upon booking as some rooms still require you to negotiate small staircases to get to once you reach the correct floor.

If I go back to Amsterdam I will without a doubt stay here and would confidently book a lower starred room than the excellent 4* room we had!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed February 25, 2014

This has to be one of the best locations to stay in Amsterdam - Right next to the Dam Square on Damrak and short walk away from De Wallen.

This is a no frills hotel and they don't even take cash (they don't have a till there) but I would definitely recommend purely because of the location

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel The Exchange

Address: Damrak 50, 1012 LL Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #98 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel The Exchange 3*
Official Description (provided by the hotel):
Hotel The Exchange is a hotel with a special love of fashion. The result: a hotel where architecture meets fashion. Hotel The Exchange has 62 rooms, ranging from 1 to 5 stars. Each room has been designed and dressed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). The rooms are as diverse and inspiring as the neighbourhood the hotel lies in. ... more   less 
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