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“Very good not excellent without air conditioning!” 4 of 5 stars
Review of Hotel The Exchange

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Hotel The Exchange
3.0 of 5 Hotel   |   Damrak 50, 1012 LL Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #92 of 345 hotels in Amsterdam
Bradford, Rhode Island
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Very good not excellent without air conditioning!”
4 of 5 stars Reviewed June 4, 2012

I spent one night at this hotel after a convention in Frankfurt and a night in Brussels at a "box" hotel. I wanted something different and that is what I got. This hotel is in a great location, I walked from the train station, excellent service and the only thing missing is air conditioning. They do have about 10 fans that you can have in your room, but they go quickly so I would request one with your reservation. It's very cool that each room is unique and mine was like sleeping under a giant hoop skirt that went under a dress. The 5 star rooms were not full and we were able to see them.

I've learned recently from other Europeans that we as Americans are very used to air conditioning and we would rather freeze in a room than have it just be comfortable. There was a heat wave when I was there, and with my room facing inward,the open window did nothing to circulate the air. If you are a light sleeper you may want to have ear plugs as the walls are quite thin and you can hear conversations.

This hotel is narrow so the rooms are at different levels and locations. My room had an A-Frame shape and I could hear conversations to the side of me but on the upper level of the A-frame! Overall I would stay here again just knowing now what to expect.

The very cute dutch girl (with the long name at the front desk) is excellent, very friendly and accommodating. She gave an excellent restaurant suggestion which I was hesitant about since I had never had Indonesian food: Kantjil En De Tijger. It was amazing. If you go, get a Rijstafels which is like a big sampler. We had the meat one. I'll write a separate review there. My biggest thing is to go eat where there are both locals and tourists, this fit the bill.

Finally, on my last morning I went to the Anne Frank House which was amazing, buy tickets on line first and reserve a tour time in English. I went at 9am and had a flight at 2:50pm-took the train to the airport and timing worked out fine.

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • English first
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English first
Doberdo' del Lago
1 review
5 of 5 stars Reviewed June 1, 2012

Nice and different , perfectly clean . Central position .
I will be back !

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 1, 2012

To be fair I have to admit, my impression coming from one front desk girl (which long dutch name I could never remember). When we arrived, we were told that we got an "upgrade" , yet after seeing the room we felt depressed- it was dark gloomy room made out of black tomentum. I mean everything! - walls, ceiling, floors, curtains etc. sad & freaky! So we refused such "upgrade" and asked for something more cheerful, and what a backtalk we got as a response from that "WILLixxx.ksje" girl?!

basically, it killed the mood in me to ever talk to any of personal afterwards... yet, we got another room... which was lighter, yet facing the street, and all night and early 7 am we could hear EVERYTHING: street washing machines, drunk singing and high laughs etc. etc. I mean you can literally hear every word.

I got sick next day, and another - nice front desk guy, gave us "sound proof" room where I spent in bed next 8 hours.

+++ Some sweet manager was nice to us to send a tea to the room when I was sick and called the doctor.
so consider that as a 3 star, otherwise it was ZERO!

PS. 5 star hotel room ACTUALLY barely makes it to 3 star. besides funky style, they have nothing else to offer.

Room Tip: Definitely do not pay for 5 star DOESN'T WORTH IT. make sure to get on the higher floor or insid...
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  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Belgrade, Serbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 31, 2012

Decent, small and clean place with polite staff. However, rooms are too small for my taste. Location is great, with many restaurants and coffee shops around. It is close to the train station so you can take a train at the airport and walk to the hotel.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Palermo, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2012

First, this was not my first choice of hotels. The one I wanted became booked. I think calling this place a hotel is a real stretch. Making it seem like a hotel seems more like an afterthought. I chose it strictly because of it's location close to Amsterdam Central Station. It claims to be a hotel designed by some art students or some such nonsense. The room I was in was decorated in a really odd way. I will list the pro and cons:

Pros:
1. Location
2. Room was clean but VERY small.

Cons:
1. Very odd room decor and very odd room layout. Immediately inside the entry door is a door to the right and a door to the left. I thought one door would be a closet and the other a bathroom but instead door on the right had a toilet that was so close to the door, when you sit down to do your biz, your feet will extend past the door thresh hold. Door or the left opened to a very narrow room about 6ft long with a sink and an open shower, very odd!
2. There were NO closets.
3. No iron or ironing board.
4. No mini fridge to keep bevs cold.
5. No safe for valuables.
3. There were NO real furniture other than the bed. The were these flimsy little metal folding stands about 16 inches high that served as night stands but had slats on top so if you put your change down it would fall through. There was a very odd triangular shaped metal standing rack in the corner with 3 hangers on it. NO closet, NO chairs, NO desk, nothing else!!! Very sparsely appointed room!
4. No proper HVAC system, not even a fan or any sort. There was only one window that could be opened to a view of a roof which was a bit depressing.
5. NO BREAKFAST!!! For the money I paid for this small odd room with barley any furniture of sorts the least they could do is provide breakfast. NO!
6. Too much noise, i.e. thumping around, doors slamming, elevator outside door slamming etc.
7. I cannot in good faith recommend this place to anyone. If you like art and oddly designed rooms you may like it but they are very sparsely appointed. It was a bit like sleeping in your Aunt's spare bedroom that no one ever uses except your Aunt's spare bedroom probably at least had a closet and perhaps a dresser.
8. I would HIGHLY recommend the Hotel Prins Hendrik also very close to Central Station, very reasonable prices (less than this place) and you get a very nice breakfast at the adjoining hotel restaurant.

GOOD LUCK!

Room Tip: Swimming pool? Fitness center? Ha haha, you don't even get a mini fridge or a closet in the room...
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  • Stayed May 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2012 via mobile

I stayed Here for two nights and everything was ok- we got the standard room (small but as we just wanted somewhere to sleep it was perfect) staff friendly- the best of the hotel was the location!! Minutes away from centraal station and close to every main attractions - I would recommend it for a weekend break

  • Stayed May 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Espoo, Finland
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 28, 2012 via mobile

The Exhange is nicely sort of hidden as it only has a small door on the very busy Damrak. It being on Damrak is a blessing and a curse. Everything is at hand when you step outside, but you get all the noise that comes with it. If you plan to hit the bars a lot then I guess the location is spot on. Otherwise, pick a more peaceful area.

The rooms are quirky indeed, but badly lacking amenities such as fridges or air condition. Both are huge drawbacks in my book. The hotel does not offer any breakfast, so without a fridge you always leave hungry in the morning.

The upper story rooms have a nice view over the roofs around the building. Our room had not one but two balconies.

Stayed May 2012, traveled as a couple
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Additional Information about Hotel The Exchange

Address: Damrak 50, 1012 LL Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #92 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel The Exchange 3*
Official Description (provided by the hotel):
Hotel The Exchange is a hotel with a special love of fashion. The result: a hotel where architecture meets fashion. Hotel The Exchange has 62 rooms, ranging from 1 to 5 stars. Each room has been designed and dressed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). The rooms are as diverse and inspiring as the neighbourhood the hotel lies in. ... more   less 
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