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“Very good not excellent without air conditioning!” 4 of 5 stars
Review of Hotel The Exchange

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Hotel The Exchange
3.0 of 5 Hotel   |   Damrak 50, 1012 LL Amsterdam, The Netherlands (Centrum)   |  
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Hotel amenities
Ranked #119 of 357 Hotels in Amsterdam
Certificate of Excellence
Bradford, Rhode Island
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Very good not excellent without air conditioning!”
4 of 5 stars Reviewed June 4, 2012

I spent one night at this hotel after a convention in Frankfurt and a night in Brussels at a "box" hotel. I wanted something different and that is what I got. This hotel is in a great location, I walked from the train station, excellent service and the only thing missing is air conditioning. They do have about 10 fans that you can have in your room, but they go quickly so I would request one with your reservation. It's very cool that each room is unique and mine was like sleeping under a giant hoop skirt that went under a dress. The 5 star rooms were not full and we were able to see them.

I've learned recently from other Europeans that we as Americans are very used to air conditioning and we would rather freeze in a room than have it just be comfortable. There was a heat wave when I was there, and with my room facing inward,the open window did nothing to circulate the air. If you are a light sleeper you may want to have ear plugs as the walls are quite thin and you can hear conversations.

This hotel is narrow so the rooms are at different levels and locations. My room had an A-Frame shape and I could hear conversations to the side of me but on the upper level of the A-frame! Overall I would stay here again just knowing now what to expect.

The very cute dutch girl (with the long name at the front desk) is excellent, very friendly and accommodating. She gave an excellent restaurant suggestion which I was hesitant about since I had never had Indonesian food: Kantjil En De Tijger. It was amazing. If you go, get a Rijstafels which is like a big sampler. We had the meat one. I'll write a separate review there. My biggest thing is to go eat where there are both locals and tourists, this fit the bill.

Finally, on my last morning I went to the Anne Frank House which was amazing, buy tickets on line first and reserve a tour time in English. I went at 9am and had a flight at 2:50pm-took the train to the airport and timing worked out fine.

  • Stayed May 2012, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lhrhodeisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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889 reviews from our community

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Doberdo' del Lago
1 review
5 of 5 stars Reviewed June 1, 2012

Nice and different , perfectly clean . Central position .
I will be back !

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank Stefanobooom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 1, 2012

To be fair I have to admit, my impression coming from one front desk girl (which long dutch name I could never remember). When we arrived, we were told that we got an "upgrade" , yet after seeing the room we felt depressed- it was dark gloomy room made out of black tomentum. I mean everything! - walls, ceiling, floors, curtains etc. sad & freaky! So we refused such "upgrade" and asked for something more cheerful, and what a backtalk we got as a response from that "WILLixxx.ksje" girl?!

basically, it killed the mood in me to ever talk to any of personal afterwards... yet, we got another room... which was lighter, yet facing the street, and all night and early 7 am we could hear EVERYTHING: street washing machines, drunk singing and high laughs etc. etc. I mean you can literally hear every word.

I got sick next day, and another - nice front desk guy, gave us "sound proof" room where I spent in bed next 8 hours.

+++ Some sweet manager was nice to us to send a tea to the room when I was sick and called the doctor.
so consider that as a 3 star, otherwise it was ZERO!

PS. 5 star hotel room ACTUALLY barely makes it to 3 star. besides funky style, they have nothing else to offer.

Room Tip: Definitely do not pay for 5 star DOESN'T WORTH IT. make sure to get on the higher floor or insid...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank IrinkaAlexandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 31, 2012

Decent, small and clean place with polite staff. However, rooms are too small for my taste. Location is great, with many restaurants and coffee shops around. It is close to the train station so you can take a train at the airport and walk to the hotel.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank expl0r3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palermo, Italy
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 29, 2012

First, this was not my first choice of hotels. The one I wanted became booked. I think calling this place a hotel is a real stretch. Making it seem like a hotel seems more like an afterthought. I chose it strictly because of it's location close to Amsterdam Central Station. It claims to be a hotel designed by some art students or some such nonsense. The room I was in was decorated in a really odd way. I will list the pro and cons:

Pros:
1. Location
2. Room was clean but VERY small.

Cons:
1. Very odd room decor and very odd room layout. Immediately inside the entry door is a door to the right and a door to the left. I thought one door would be a closet and the other a bathroom but instead door on the right had a toilet that was so close to the door, when you sit down to do your biz, your feet will extend past the door thresh hold. Door or the left opened to a very narrow room about 6ft long with a sink and an open shower, very odd!
2. There were NO closets.
3. No iron or ironing board.
4. No mini fridge to keep bevs cold.
5. No safe for valuables.
3. There were NO real furniture other than the bed. The were these flimsy little metal folding stands about 16 inches high that served as night stands but had slats on top so if you put your change down it would fall through. There was a very odd triangular shaped metal standing rack in the corner with 3 hangers on it. NO closet, NO chairs, NO desk, nothing else!!! Very sparsely appointed room!
4. No proper HVAC system, not even a fan or any sort. There was only one window that could be opened to a view of a roof which was a bit depressing.
5. NO BREAKFAST!!! For the money I paid for this small odd room with barley any furniture of sorts the least they could do is provide breakfast. NO!
6. Too much noise, i.e. thumping around, doors slamming, elevator outside door slamming etc.
7. I cannot in good faith recommend this place to anyone. If you like art and oddly designed rooms you may like it but they are very sparsely appointed. It was a bit like sleeping in your Aunt's spare bedroom that no one ever uses except your Aunt's spare bedroom probably at least had a closet and perhaps a dresser.
8. I would HIGHLY recommend the Hotel Prins Hendrik also very close to Central Station, very reasonable prices (less than this place) and you get a very nice breakfast at the adjoining hotel restaurant.

GOOD LUCK!

Room Tip: Swimming pool? Fitness center? Ha haha, you don't even get a mini fridge or a closet in the room...
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  • Stayed May 2012, traveled solo
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank BigDaddySicily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2012

I stayed Here for two nights and everything was ok- we got the standard room (small but as we just wanted somewhere to sleep it was perfect) staff friendly- the best of the hotel was the location!! Minutes away from centraal station and close to every main attractions - I would recommend it for a weekend break

  • Stayed May 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GeorgiColin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 28, 2012 via mobile

The Exhange is nicely sort of hidden as it only has a small door on the very busy Damrak. It being on Damrak is a blessing and a curse. Everything is at hand when you step outside, but you get all the noise that comes with it. If you plan to hit the bars a lot then I guess the location is spot on. Otherwise, pick a more peaceful area.

The rooms are quirky indeed, but badly lacking amenities such as fridges or air condition. Both are huge drawbacks in my book. The hotel does not offer any breakfast, so without a fridge you always leave hungry in the morning.

The upper story rooms have a nice view over the roofs around the building. Our room had not one but two balconies.

Stayed May 2012, traveled as a couple
Helpful?
Thank hphuhtin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Exchange

Address: Damrak 50, 1012 LL Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #119 of 357 Hotels in Amsterdam
Price Range (Based on Average Rates):
Hotel Class:3 star — Hotel The Exchange 3*
Number of rooms: 61
Official Description (provided by the hotel):
Hotel The Exchange an independent fashion hotel in the heart of Amsterdam's city centre, that playfully weaves together hotel design with fashion in unique rooms. Free WiFi is offered and accommodation varies from budget to five star rooms.Each room has been designed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). Flat-screen satellite TV is provided. The modern bathroom comes with a bath tub or shower. Hotel The Exchange includes a 24-hour reception and a ticket service. Our guests can enjoy breakfast all day at our on-site Stock café. Hotel The Exchange is 300 metres from Dam Square. Amsterdam Central Station is only a 5-minute walk from the hotel and offers direct connections by train, tram and metro all over the city. Hotel The Exchange is a 5-minute walk from the shopping street Kalverstraat as well as the Nine Streets area, the Jordaan district, and the Anne Frank House. Hotel The Exchange is a great choice for guests interested in food, nightlife and sightseeing. ... more   less 
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