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“Great stay, helpful staff, comfortable rooms” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
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Ranked #21 of 344 Hotels in Amsterdam
Espoo
Top Contributor
263 reviews 263 reviews
72 hotel reviews
Reviews in 91 cities Reviews in 91 cities
228 helpful votes 228 helpful votes
“Great stay, helpful staff, comfortable rooms”
5 of 5 stars Reviewed July 29, 2014

We had a family vacation in Amsterdam but the downtown hotels were terribly expensive, so we took this one. It is a bit out of the city, about 25 minute ride on tram 5 to the central station. A metro is also nearby but it was under renovation so we could not use it.

The hotel is great. The staff is helpful and friendly with perfect English, the rooms are good sized, WIFI works well, breakfast buffet is extensive and good.

I think this area of the city is a business center. There were lots of office buildings nearby, and lots of people wearing suits and serious faces in the hotel. This is not a problem, just FYI.

In every measure we were very happy with this hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 31, 2014
Dear valued guest,

Thank you for reviewing our hotel and for sharing your findings with the travel community through Tripadvisor!

It was a pleasure to learn that our location in Amsterdam – Zuidas was convenient for you. Our quiet location is unique as Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport.

Our carefully designed and equipped rooms combine the aspects that are needed to relax and re-energise. Sound proof doors, luxurious bedding and aromatherapy are just a few of the features of our Crowne Plaza Sleep Advantage programme, which has been designed to make you drift off easier and allow you to have sweet dreams.

We hope to welcome you again in the future when your travels bring you back to Amsterdam

With kind regards,

Nicole Turnhout - Ammerlaan
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504 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Bath, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

We spent a long weekend at this hotel. The four of us all share the same view that the staff and facilities are first class. Nothing was too much trouble - from the front desk through to the person checking your room had been cleaned all were friendly and helpful without exception. The hotel is modern with all the facilities that most modern hotels have - the difference is the staff attitude. At the bar in the evenings they suffered our requests for 'jam doughnut' cocktails - they had not heard of it but made it from our directions! They showed us their favourite bars and restuarants on a map and so we had the best time out of the hotel too. The beds were fantastic - the bathrooms were spotless and the showers a revelation - I usually spot the traces of black mould in these places -- but this was spotless and supported the overall conclusion that this hotel is run by first rate management with staff who enjoy working there. We will be back and would not hesitate in recommending the hotel.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 7, 2014
Dear valued guest,

Thank you very much for taking the time to share your extremely complimentary words following your stay in Crowne Plaza Amsterdam- South.

It’s an absolute pleasure to know that our staff members impressed you by delivering great service and by going the extra mile to assist you in making your trip a success.

By combining the best possible facilities with great service we aim to enable our guests to re-energise and be more productive during their trip.

Your reconfirmation that we succeeded in this is a fantastic reward and will only stimulate the entire team to continue to strive to deliver excellent service.

Thank you again for reviewing us and we hope to welcome you back in the near future.

Kind regards,

Nicole Turnhout- Ammerlaan
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

We spent a couple of days in Amsterdam recently and after a lot of research, chose this hotel. While not close to the centre of the city, the transport links (Train from Airport 1 stop / 5 mins) Tram number 5 to the "Nine Streets" takes 20 minutes and is picked up a few minutes walk from the hotel. (A 2 day pass for the tram system costs 12 euros or thereabouts) De Pijp (a great eating out area) is not on the number 5 tram line but is 12 euros in a taxi from the hotel. The Hotel itself is beautifully presented with brand new large rooms with fantastic bathrooms and very comfortable beds. The check in staff are attentive and professional and could not do enough to help. This was a common theme with all of the staff displaying the easy charm and friendliness that seems to flow from every pore of this lovely city. I was left thinking that I have never had a more pleasant hotel stay (And I have had a few) and this is clearly, largely down to an outstanding management team.. I am usually wary of recommending any hotel too highly, in case "we just got them on a good day" but in this case I am confident when I say you could not choose a better base for your Amsterdam Adventure

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 31, 2014
Dear valued guest,

Thank you for expressing your satisfaction regarding your stay at Crowne Plaza Amsterdam- South through your most kind review.

It was extremely rewarding to read your words about the attentive welcome that you experienced. As it is our aim and passion to help our guests to make their journey a success by combining great service with the best facilities it is fantastic to receive your confirmation that we are succeeding in that.

Guest compliments are a great motivation for the entire team and therefore your review has been shared with everyone.A good night’s sleep and energising food and beverage selection plays an important role in that philosophy. On behalf of the entire team I would like to express our gratitude regarding your compliment on their behalf. It is our passion to deliver the best possible service and compliments of guests are our motivation to continue to improve continuously. Your review is definitely an inspiration and very rewarding.

Hopefully we will have the opportunity to welcome you back to Crowne Plaza Amsterdam- South in the near future.

With kind regards,

Nicole Turnhout - Ammerlaan
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Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 27, 2014

Couldn't fault it. Clean and quiet rooms around 20 mins from centre.

From schipol, just jump on the train for one stop to Zuid Amsterdam. Then it's a 300 metre walk to the hotel.

Sign up to their rewards scheme online or at check in to get 2pm check out, and free wi-fi.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 31, 2014
Dear valued guest,

Thank you very much for taking the time to write a review about our hotel.

The Crowne Plaza Amsterdam-South is indeed situated in a new urban centre devoted to international commerce and knowledge development. The area is becoming the centre for working and living and therefore also the restaurant-, shopping- and facilities offer will be extended in the coming years to make the area livelier. When your travels bring you back to our hotel I hope you will discover the advantages of travelling by public transportation which is located on only 5 minutes walking from our hotel. Taking tram number 5 is the ideal way to get familiar with Amsterdam as it passes by many highlights of the city like the Museumsquare, Leidsesquare and Damsquare with end stop at Amsterdam Central Station.

We hope to welcome you again in the future when business brings you back to Amsterdam.

With Kind regards,

Nicole Turnhout - Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
Top Contributor
237 reviews 237 reviews
101 hotel reviews
Reviews in 84 cities Reviews in 84 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed here for 3 nights using a combination of Avios points and IHG loyalty points so a fairly cheap stay for us. This hotel is literally 5 minutes from Zuid station and that is only 12 minutes from the airport so door to door is really quick. This is worth a lot. Hotel is sited in a commercial district but areas such as the Amstell river are close by and well worth a look. Tram stop is a few minutes away and about 20 minutes to centre. The hotel itself is really smart and very clean with very attentive staff. Our room was large and very comfortable, probably the best IHG hotels I have stayed in. As a Gold member i have stayed in quite a few. Nice terrace for a glass of wine overlooking a man-made lake which ids really pleasant at night. We hired bikes from town and they are secure right outside the hotel, chained of course! You can hire them from hotel for convenience but they were quite a bit more expensive. I did have one very minor thing, we were a couple of glasses and a towel short on the second day, no big deal but following the request to the duty manager we had a nice hand written note and a large bar of chocolate left in our room, really nice personal touch. They get a 5* from for this very action. Would definitely stay here again. Breakfast is high quality and plenty of it. Didn't have any evening meals but they looked good. Well done Denise Noij...top manager. Thank you.

Room Tip: Noise is not an issue so anywhere is good.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 29, 2014
Dear valued guest,

Thank you very much on behalf of me and the entire team for taking the time to write about your experience with Crowne Plaza Amsterdam- South.

I am extremely proud that the continuously great efforts of the team in combination with the facilities of the hotel, have led to your much appreciated review.

It was a pleasure to learn that the location of the hotel worked well for the purpose of your trip and that the design and layout of the room enabled you to enjoy a comfortable and relaxing stay.

I hope to have the pleasure of welcoming you back to Crowne Plaza Amsterdam- South in the very near future and thank you once again for your review.

With kind regards,

Nicole Turnhout - Ammerlaan
General Manager
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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 16, 2014

I stayed 1 night for business and was very impressed. Room was immaculate and staff very attentive. Very convenient for Zuid station and the breakfast had a wide choice. Looking forward to staying again on my next trip.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 29, 2014
Dear valued guest,

Thank you very much for taking the time to rate your stay by writing a review on Tripadvisor.

We are extremely pleased that are looking forward to your next stay at the Crowne Plaza Amsterdam- South and that you had a comfortable stay in one of our modern rooms.

Thank you again for your review and we are looking forward to welcoming you in the near future.

With kind regards,

Nicole Turnhout - Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 13, 2014

Staying for one night, it was very handy for my meeting the next day in Amsterdam Zuid, and it is also very easy to get to by train from Schiphol airport. The hotel staff were very nice and friendly, and I also had a very nice meal in the hotel bar, which was quite popular for a Sunday evening. However, the room I stayed in wasn't that clean. There were food stains on the room service menu, and the carpet appeared not to have been vacuumed since the last guest(s). Overall a good hotel spoilt by the lack of room cleanliness.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, Guest Relations Manager at Crowne Plaza Amsterdam South, responded to this review, July 14, 2014
Dear valued guest,

First of all I would like to thank you for taking the time to give us your feedback concerning your recent stay. Only by receiving feedback like yours we are able to improve our services.

It is with great regret that I took notice of the fact that you encountered issues concerning cleanliness during your recent stay with us, as you will see from the majority of our posts cleanliness is one of our main priorities.

Please accept our sincerest apologies. I would welcome the opportunity to discuss your post further and would be grateful if you would contact me at your convenience through laura.vandenbos@ihg.com.

With kind regards,

Laura van den Bos
Housekeeping manager
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#12 Romantic Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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