We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First class new hotel with superb service” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Crowne Plaza Amsterdam South to your Saves list
Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #22 of 346 Hotels in Amsterdam
Caernarfon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“First class new hotel with superb service”
5 of 5 stars Reviewed May 13, 2014

Stayed with a group of friends May 2014. Staff consistently went out of their way to be helpful and friendly. Rooms are comfortable, a decent size, and well appointed. Particular mention for the excellent, nearly silent air conditioning. Excellent breakfast - chef also offers items made to order. Bar ideal for relaxing drinks and staff cheerful and efficient. Location excellent for our purposes. 5 minute walk to Zuid station. Tram number 5 to centre can take a little longer than expected, so if making repeated journeys, my suggestion is to take the Metro and get off at Waterlooplein - 15m approx. to an attractive part of town. Consider putting 20 or 30 euros on an OVchipcard at airport on arrival. You can also use for trips by train to attractive out of town destinations such as Haarlem.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 26, 2014
Dear valued guest,

Thank you for informing us about your recent stay by posting a review on TripAdvisor.

It is great to learn that you enjoyed a pleasant stay in one of our guest rooms. As getting a good night’s sleep is very important when you travel, Crowne Plaza has developed the Sleep Advantage program together with leading sleep expert Dr Chris Idzikowski. This holistic approach to sleep enjoys features like comfortable bedding, quiet zone floors, guaranteed wake-up calls and an exclusive aromatherapy kit.

It is fantastic that you enjoyed the room but more important that you experienced the sincere passion of our staff members to assist our guests into making their journey to a success. Thank you for complimenting Michael in particular for his assistance; positive guest feedback is a great motivation for all of us to continue to deliver excellent service.

Again thank you very much for your feedback and we hope to welcome you back soon.

With kind regards,

Nicole Turnhout - Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

571 reviews from our community

Traveler rating
    377
    169
    19
    3
    3
See reviews for
46
176
26
214
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 12, 2014

It was my first trip to Amsterdam for business, and I stayed at the Crowne Plaza in the South area. It has a nice bar where I felt comfortable sitting and dining on my own - the bar staff were really lovely. The rooms and service were great. I would recommend for a business trip, but if you're here for leisure, then you'd want to stay closer to the centre.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 14, 2014
Dear valued guest,

Thank you very much for reviewing the Crowne Plaza Amsterdam- South following your recent stay with us.

It is an absolute pleasure to know that you enjoyed the great customer service provided by our staff members. It is a great reward for the team and especially the bar team in particular to know that they make a difference by delivering excellent service. Compliments like these motivate us to continue to strive to perform on a high level.

At Crowne Plaza we know how important sleep is. After a rejuvenating night’s sleep you will achieve more during the day. At Crowne Plaza, we've therefore thought of elements to help you relax and ensure you will enjoy a great night’s sleep. Luxurious bedding, aromatherapy kit and quiet zones will help you to relax and drift off easier.

We look forward to welcome you back as our guest and thank you again for your kind words.

Kind regards,
Nicole Turnhout - Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 12, 2014

This is the second time I stay at the Crowne Plaza Amsterdam South during an ISSA exhibition. And the staff proved to be very helpful, very efficient, and the hotel rooms were very clean. On top of that the food at the ONE restaurant was also great. I was a very pleasant stay, this time as in the first time too.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 14, 2014
Dear valued guest,

Thank you for taking the time to share your feelings regarding your recent stay with us.

First of all I would like to thank you for complementing our staff about their service level. It is their passion to assist all of our valued guests in making their stay successful and memorable.
I am very thankful to read that you enjoyed our One o one restaurant, thank you for your kind compliments.

We hope to welcome you again in the near future.

With kind regards,

Nicole Turnhout - Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
136 reviews 136 reviews
38 hotel reviews
Reviews in 64 cities Reviews in 64 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 9, 2014

And I've stayed in quite a few, on my travels! This is a very modern Crowne Plaza located in the business district of Amsterdam in the South.

However, while it might look far from the city centre on the map, it offered great value. Because you pay less than staying in a canal hotel, and you also get the benefits of a modern hotel. The rooms were soundproof, the rainforest shower was amazing, the bed was luxurious, and the air conditioning worked really well.

And it really isn't that far from the city centre - the train station to the airport or Amsterdam Centraal is just 2 minutes walk away. The tram that goes past the Van Gogh and Rijksmuseum and to Dam Square is only 5 minutes walk away. Plus they have bikes to rent, if you want to cycle (only 15-20 minutes bike ride to the canal rings).

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 14, 2014
Dear valued guest,

First of all I would like to thank you for taking the time to write a comment about Crowne Plaza Amsterdam South.

It is a pleasure to learn that you were so positive about our spacious rooms which are provided with a LCD television with a wide range of television channels, in-room safe and soundproof doors that keep away any distraction from outside so nothing stands in the way of a great night’s sleep. We aim to combine the best facilities with great service in order to allow our guests to re-energise and be more productive. A good night’s sleep and energising food and beverage selection plays an important role in that philosophy.

We hope to welcome you again in the near future.

With kind regards,
Nicole Turnhout - Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

We stayed at the Crowne Plaza Amsterdam South for 3 nights this May holiday weekend with our toddler. The rooms were lovely - comfortable bed, sumptuous pillows, and large clean modern bathrooms. However, the crowning achievement is the staff. We had little mishaps (cot wasn't in our room as requested, coffee maker was broken) and the staff went above and beyond what I would expect to make amends, including hand written apologies. The manager on duty (Suzanne) even gave our toddler a stuffed animal which then never left her side - it was a sweet and complete unnecessary touch.

The hotel is outside of the city center but Tram 5 takes you directly into the city in about 10-15 minutes. For a family like ours, being close to the nightlife isn't an issue but I could see this as a downside for others. Then again in the savings we paid you could easily take a cab at night.

After a long day of sightseeing and some late afternoon naps we even had dinner in the hotel which was excellent. Prices were reasonable for a hotel, service was lovely and of a high quality.

All in all, I'd highly recommend this hotel and the especially because of the staff.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 8, 2014
Dear valued guest,

Thank you very much for reviewing your stay at Crowne Plaza Amsterdam- South on Tripadvisor.

It is fantastic that you were so positive about our spacious rooms with comfortable bathrooms, but more important that you experienced the sincere passion of our staff members to assist our guests into making their journey to a success. Thank you for complimenting Suzanne in particular for her assistance; positive guest feedback is a great motivation for all of us to continue to deliver excellent service.

It is great to learn that our location worked well for you and that you were able to benefit from the excellent public transportation connections that are available at Station Amsterdam Zuid. The hotel area is being developed to become an international top location for living, working and recreation with a nice selection of facilities like restaurants and shops to make the area livelier.

In addition, it is great to know that the quality of the food in the restaurant and the service provided there have made a positive addition to your stay. It is our aim to combine the best possible facilities with great service on a day to day basis. We are very grateful that you acknowledge our efforts.

Once again thank you very much for your kind and complimentary words. We hope to welcome you back as our guest in the near future.

With kind regards,

Nicole Turnhout – Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire, UK
Top Contributor
227 reviews 227 reviews
45 hotel reviews
Reviews in 94 cities Reviews in 94 cities
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed April 30, 2014

The hotel is located in a mainly office district. Although some way from the city centre, it is actually very convenient for public transport. Sound insulation, against both internal and external noise, is very effective, making it one of the quietest hotels we have ever used .
The Zuid station is about 5 minutes walk and has rail (Schipol every 10-20 minutes - takes 8 minutes), tram & metro connections.We bought a 3 day urban transport pass at the tourist office (VVV) located in the arrivals hall at Schipol.
Staff are very attentive and responsive - one of the best hotel teams we have ever encountered!
The buffet breakfast is good, and you can also order egg dishes (our omelettes were excellent).
We had 2 dinners, which were very high quality. The main restaurant was closed on Saturday night, but the same menu was served in the bar. Note: this was extremely crowded later in the evening - get there early to secure a table.
The negatives: our safe was not very large and wi-fi is very expensive.

Room Tip: We had a very quiet superior room on the 11th floor. However, the whole hotel seems well-insulated
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 8, 2014
Dear valued guest,

Thank you for reviewing our hotel and for sharing your findings with the travel community through Tripadvisor!

It was a pleasure to learn that our location in Amsterdam – Zuidas was convenient for you. Our quiet location is unique as Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport.

It is great to learn that our soundproof doors kept away any distraction from outside so nothing stands in the way of a great night’s sleep. Our rejuvenating and energising breakfast buffet offers all you need to prepare for a long day of exploring all that Amsterdam has to offer.

Most pleased and proud we were with your comment about our team. It is an absolute pleasure to know that our staff members made you feel welcome and comfortable and assisted you in making your trip a success.

We also value and understand your remark about the price of our WIFI and the size of our size. We are more than happy to offer you our complimentary IHG Rewards Club membership to offer you complimentary use of internet in the room. Also items which do not fit in the safe in your room, may be stored in a special safe at the Reception Desk.

Your compliments on behalf of the service and food quality of our Manhattan Bar will be passed on to the team. Kind words as such are a great motivation for them to continuously strive to deliver excellent hospitality

We look forward to your next visit to Crowne Plaza Amsterdam – South!

Kind regards,

Nicole Turnhout – Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braintree, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

This is not a nice hotel.

This is a stunning hotel!

I say "hotel" but it's the staff that make it. I stayed here on business from November 2013 - March 2014 and I can honestly say that I have NEVER been made to feel as welcome as I did at this hotel. The staff are so friendly and helpful - they could not do enough for me. It was hard working away from home and my wife Angela but the staff made it feel like a home away from home which made my stay a lot more bearable.

Thank you so much to all of you and for anyone thinking of staying here I would not hesitate to recommend it. When I come to Amsterdam again I will definitely pop in.

Room Tip: The view of the colourful bridge is great.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 8, 2014
Dear valued guest,

Thank you very much for taking the time to write this great review about our hotel. Your compliments on behalf of service will be passed on to the team. Kind words as such are a great motivation for them to continuously strive to deliver excellent hospitality.

We are very pleased to learn that you would recommend us and will return to us when you are in Amsterdam again. We strive to deliver the highest possible service throughout the hotel and are very grateful that you noticed this, which is a great motivation for us.

We look forward to welcome you back soon and to assist you in making your trip another successful and memorable experience.

Kind regards,

Nicole Turnhout - Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Amsterdam South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#16 Romantic Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Orbitz, TripOnline SA, Hotels.com, Cheap Tickets, Despegar.com and Priceline so you can book your Crowne Plaza Amsterdam South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

Owners: What's your side of the story?

If you own or manage Crowne Plaza Amsterdam South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.