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“First class!” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, Amsterdam 1082, The Netherlands   |  
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Ranked #22 of 343 hotels in Amsterdam
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“First class!”
5 of 5 stars Reviewed February 10, 2014

I recently spent 9 days at The Crowne Plaza South in Amsterdam, and from the moment I arrived to the moment that I left everything was absolutely First Class. The staff, the facilities, the room, the service- everything! It's hard to single out one specific member of staff without excluding all the others, but Michael in The Manhattan Bar constantly went that extra mile to make sure that I had everything that I needed.
Many thanks to all- I shall return!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, February 12, 2014
Dear valued guest,

Thank you for writing a great and complimentary review of which the title is a true advertisement for our hotel. We are so pleased that you consider us First Class!

It was a great pleasure to have you as our guest for your lengthy stay in Amsterdam and to help you in making your journey a success. We aim to combine the best facilities with great service in order to allow our guests to re-energise and be more productive. A good night’s sleep and energising food and beverage selection plays an important role in that philosophy.

I have passed on your compliments to Michael, thank you very much. On behalf of the entire team I would like to express our gratitude regarding your compliment on their behalf. It is our passion to deliver the best possible service and compliments of guests are our motivation to continue to improve continuously. Your review is definitely an inspiration and very rewarding.

Hopefully we will have the opportunity to welcome you back to Crowne Plaza Amsterdam- South in the near future.

With kind regards,

Nicole Turnhout - Ammerlaan
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bangalore, India
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 9, 2014

Excellent hotel. Located right in the business center. Short walk to the train station. The decor is great and so is the hotel staff. I have stayed in this hotel couple of times on business trips and found very comfortable. Rooms are particularly very well maintained. The hotel should provide free breakfast for the rate they charge.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, February 12, 2014
Dear valued guest,

Thank you for reviewing our hotel and for sharing your findings with the travel community through Tripadvisor!

It was a pleasure to learn that our location in Amsterdam – Zuidas was convenient for you. Our quiet location is unique as Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport.

Our carefully designed and equipped rooms combine the aspects that are needed to relax and re-energise. Sound proof doors, luxurious bedding and aromatherapy are just a few of the features of our Crowne Plaza Sleep Advantage programme, which has been designed to make you drift off easier and allow you to have sweet dreams.

With kind regards,

Nicole Turnhout - Ammerlaan
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London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 9, 2014

I can't fault this hotel for it's excellent service and facilities but I did find it quite expensive on the whole. As the hotel is located amongst several office buildings, there aren't many surrounding restaurant options so I found myself having dinner in the hotel on both nights I stayed there. The food quality was good but very expensive in my opinion. It was €165 for 2 nights stay and this didn't include breakfast which was an extra €23 per person, per day. The good thing about the location is that it is only 1 train stop away from the airport and only a few minutes walk from the station, Amsterdam Zuid. I would probably stay in Amsterdam central on my next business visit as public transport around the city is easy and there will be cheaper food options in the area.

Stayed February 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, February 12, 2014
Dear valued guest,

Thank you for taking the time to share your feelings regarding your recent stay with us.

First of all I would like to thank you for complimenting our staff about their service level. It is their passion to assist all of our valued guests in making their stay successful and memorable. Your words will serve as a great motivation for them to continue to pursue this aim.

We are sorry that you considered the price tag for our hotel to be high. Please be aware that our location close to the conference centre and offices as well as city wide events, can drive up the prices in our area. But there are other days that our location outside the city centre has the effect that our prices are lower than those of downtown hotels. For your next visit please consult our website or contact the reservations department to find the best available rate.

We would like to welcome you again in the near future and let you know about the different restaurants in the area.

With kind regards,

Nicole Turnhout - Ammerlaan
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Pretoria, South Africa
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 31, 2014

We spent 2 nights at this Hotel -31 December 2013 and 1st January 2014 .. We were given a room on the 11 th floor and being New Years Eve , got to watch the fireworks light up the Amsterdam sky - beautiful . The room was a delight with little extras like slippers and a gown on loan . The hotel is very close to the tram line to central Amsterdam which takes you to the Museum area , Albert Cuyp Street Market and other tourist sites . It is also very close to the Amsterdam South station and you can catch a train straight to Schipol from this hotel which is far cheaper . If you do not want to eat breakfast at the hotel there are some lovely places close to the stations where you can grab a snack . The area is extremely safe and since the tram service operates till very late at night , we were able to enjoy Amsterdam at night . Great tip - get the I Amsterdam Card - gives you free transport on the GVB bus , trams and trains , lots of discounts , free entrances and a free canal cruise . The staff at this hotel were extremely helpful .

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, February 12, 2014
Dear valued guest,

Thank you very much for taking the time to share your extremely complimentary words following your stay in Crowne Plaza Amsterdam- South.

It is a pleasure to know that our location was connecting well to the purpose of your visit and that you enjoyed staying in one of our comfortably designed and equipped rooms.

We hope to welcome you again in the near future.

With kind regards,

Nicole Turnhout - Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 26, 2014 via mobile

Stayed 24th and 25th January and at the price -144€ per night. Wanted to add nights but price went to 188€ which is too high. Excellent breakfast was included in price. The place is clean and we'll maintained but lacks any character. Still it is only 30€ 20 min ride to central.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 27, 2014
Dear valud guest,

Thank you very much for taking the time to write a review about Crowne Plaza Amsterdam South.

I am sorry to read that in your opinion the hotel lacks any caracter. I would like to get in contact with you to hear your experience. Please contact us at nienke.veldman@ihg.com

Following your remark about the costs of a taxi into the city centre or the airport I would like to point out that the nearby located Amsterdam- Zuid railway station offers excellent connections against a very reasonable price. Schiphol Amsterdam Airport can be reached by train within 10 minutes and the various attractions in downtown Amsterdam within 20 to 30 minutes by tram or metro. If you do not need to travel to Amsterdam by car, our hotel is a great location to start exploring the city.

With kind regards,

Nicole Turnhout - Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2014

We stayed at the CP Amsterdam South for the weekend on a sightseeing trip through Amsterdam.

The location ist quite good, though you need approx. 15 min. from the hotel to the center of Amsterdam, you really enjoy the quitness of this place ( good hint - you can buy a 24h train ticket for 7€ at the front desk, taxi costs approx. 25€).

The rooms are state-of-the-art, everything you need for vacation or business reasons you will find in your room. The level of cleannes is very high & there was nothing to complain about.

The restaurant was unfortunately closed on weekends (due to the location of the hotel, which is situated in a great business complex) - but well explained by the warm hearted front desk member who invited us to the bar. The dinner at the bar was really great, a very quick service with a very positive attitude. Really good recommendations of cocktails & spirits - and even better recommendations of evening locations in Amsterdam.

The breakfast (Sundays until 11:30!) provides everyone really everything they need! If there is anything missing, the friendly staff did organize it.

We can definitely recommend this hotel to everyone!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 27, 2014
Dear valued guest,

First of all I would like to thank you for taking the time to write a comment about Crowne Plaza Amsterdam South. It is with great pleasure that I read your review.

It is a pleasure to learn that you were so positive about our spacious rooms which are provided with a LCD television with a wide range of television channels, in-room safe and soundproof doors that keep away any distraction from outside so nothing stands in the way of a great night’s sleep.

Your kind words about our staff members and dinner are extremely rewarding as it is our aim to combine the best possible facilities with great service on a day to day basis. It is great to be acknowledged for that by our valued guests.

We hope to welcome you again in the near future.

With kind regards,

Nicole Turnhout - Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 13, 2014

This hotel is second to none for service, cleanliness & overall proximity to the Business center, RAI convention center etc. Businesswise perfect!
Since I took the opportunity to stay there for the weekend while on business, from a tourist perspective I wouldnt recommend to stay here if you are interested in Amsterdam City Center. I spent a fortune on taxis (Very expensive here, in comparison to Ireland) & you miss a lot of the atmosphere and attractions of the city since you have a long drive (20 minutes) back to the hotel after a night out, so its a trek.
Another note, it is very stricly No Smoking Hotel. This is very clearly stated by the hotel, however for a smoker - please keep this in mind.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 15, 2014
Dear valued guest,

Thank you for evaluating your recent stay with us in Crowne Plaza Amsterdam South. It is a pleasure to read that our staff has made an outstanding impression on you during your stay.

The Crowne Plaza Amsterdam-South is indeed situated in a new urban centre devoted to international commerce and knowledge development. The area is becoming the centre for working and living and therefore also the restaurant-, shopping- and facilities offer will be extended in the coming years to make the area livelier.

When your travels bring you back to our hotel I hope you will discover the advantages of travelling by public transportation which is located on only 5 minutes walking from our hotel. Taking tram number 5 is the ideal way to get familiar with Amsterdam as it passes by many highlights of the city like the Museumsquare, Leidsesquare and Damsquare with end stop at Amsterdam Central Station.

We hope to welcome you again in the future when business brings you back to Amsterdam.

With kind regards,

Nicole Turnhout-Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, Amsterdam 1082, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#14 Luxury Hotel in Amsterdam
#20 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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