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“Three Months at the Crowne Plaza” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
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Ranked #20 of 345 hotels in Amsterdam
Tempe, Arizona
1 review
“Three Months at the Crowne Plaza”
5 of 5 stars Reviewed December 27, 2013

I was in Amsterdam for work, and my company put me up at the Crowne Plaza South. The prospect of a 3 month hotel stay was daunting, but it couldn't have turned out better. The reception staff and food service staff were fabulous, and went out of their way to make my stay enjoyable. The daily breakfast was great, and the food at the One O One restaurant and the Manhattan Bar never disappointed. The room was comfortable and kept clean. The hotel's location near tram stops and the train station was a big plus. I used the well-equipped fitness room regularly. But by far the greatest asset of the Crown Plaza South is its people. If I'm lucky enough to return to Amsterdam, I don't think I would stay anywhere else.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for evaluating our hotel and for sharing your findings with the travel community through Tripadvisor.

It is an absolute pleasure to read that your stay in our hotel could not have turned out better. And I am very pleased to know that the staff has made a fabulous impression on you.
Our team is passionate about assisting our guests, in making their stay with us a success. It is therefore a great reward and motivation that you mentioned our team members for making your stay enjoyable.

Once again I would like to thank you for taking the time to write a review. We hope to welcome you again in the near future.

With kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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luxembourg
Top Contributor
68 reviews 68 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 24, 2013

Most centrally located Amsterdam hotels come at very steep prices. This hotel is somewhat outside the centre, but offers (high) quality one can afford. Moreover, the tram and bus stop (5 minute walk away) offers high frequency connections to all major sights. I also tried the restaurant and found it good value for money as well. I will be a repeat customer.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for staying at the Crowne Plaza Amsterdam South and for taking the time to write a review.

Great that you discovered the advantages of travelling by public transportation which is located on only 5 minutes walking from our hotel. Taking tram number 5 is the ideal way to get familiar with Amsterdam as it passes by many highlights of the city like the Museumsquare, Leidsesquare and Damsquare with end stop at Amsterdam Central Station.

We are very pleased to hear that you enjoyed our restaurant. Your compliments have been passed on to the staff of our restaurant and kitchen.

We hope to welcome you again in the near future.

With kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2013

Crowne Plaza South is a wonderful hotel located on the A10 highway in the Amsterdam business area. The hotel offers beautifully designed and specious rooms, a fitness center and a great on-site bar. The rooms are clean, absolutely comfortable and equipped with flat screen satellite TV with a specious seating area, large and comfortable bathrooms and free toiletries. The staffs are super friendly and amazingly reliable. If language is you problem, don’t worry the hosts speak a multiple of languages such as Dutch, French, Spanish, English and German. The restaurant here serves an assortment of international cuisine and be sure of getting breakfast in the room every morning. I love this hotel and will give it a four star rating for its services.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear Valued guest,

Thank you for taking the time to evaluate your stay with us. It is a great pleasure to read that you were impressed by our facilities.

We pride ourselves on our staff and the different languages they speak.
In our efficiently established gym we aim to offer a variety of machines and equipment in order to allow our guests to have a good work-out.

Feedback like yours is a great motivator. We hope to welcome you again in the near future.

Kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary
Top Contributor
136 reviews 136 reviews
42 hotel reviews
Reviews in 51 cities Reviews in 51 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed December 19, 2013

I must say its a pleasant surprise to find such nice and helpful staff (well done). I am just back from 3 days here on business. Excellent rooms, room service, lovely and helpful staff. Lovely breakfast, free wi-fi and a lovely pleasant bar with helpful staff. Well done!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you very much for rewarding us with your kind words and high rating. It is a pleasure to know that you enjoyed your stay in Crowne Plaza Amsterdam- South and that our facilities were corresponding with your expectations.

It was extremely rewarding to read your kind words about our staff, our 24-hours Room Service, our Manhattan bar and the service provided. As it is our aim and passion to help our guests to make their journey a success by combining great service with the best facilities. It is fantastic to receive your confirmation that we are succeeding in that.

We are especially happy to know that the complimentary Wi-Fi and our extensive breakfast buffet enabled you to re-energise after a night’s sleep and to prepare for another day in Amsterdam.

Once again we thank you for your review and we look forward to welcome you back as our guest when your travel plans bring you back to Amsterdam.

Kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2013

I love this hotel as it is located in south of Amsterdam where my client office is located. It is also nearby the Van Gogh Museum. It is a 4 star hotel and has meeting rooms for conducting comfortable discussions and also has a free wireless internet service. The hotel provides currency exchange and catering services. I should definitely say that the laundry staffs are a good friend of mine. They take care of my business suits very well and I should pay them a bonus every time I visit this hotel. It has about 207 rooms and safe lockers. I also referred many of my friends to this hotel. Great place to stay.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you for evaluating your recent stay with us in Crowne Plaza Amsterdam – South! It is a pleasure to know that you had a pleasant and successful business stay with us and that you benefitted from our central location versus the airport and the city centre. We are especially proud that you would recommend our hotel to all your friends.

Thank you also for complimenting our meeting rooms including the complimentary Wi-Fi available. You might have noticed the musical theme that is represented throughout the building. Did you know that the New York origin of George Gershwin has led to the names of our meeting rooms?

It is a pleasure to read that you were able to enjoy our currency exchange service within the hotel together with the safes available and the same day laundry service provided. It is our aim to combine the best possible facilities with great service to make each guests stay a success.

We hope to welcome you as our guest soon again when business or leisure brings you back to Amsterdam.

Kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed December 13, 2013

If you are a Business Traveler holding a Meeting In Amsterdam then I highly recommend the Staff and facilities at the Crowne Plaza Amsterdam South.

The Staff is excellent with a can do attitude and handled every little request we made with no bureaucracy. For example, there were three mini-spot lights dimming out the projection screen and they found a ladder and physically removed the bulbs. We needed air circulation and they opened security locked windows. We needed more coffee and they activated another station for us.

When you are hosting a meeting it is the little things that count and I learned I can rely on the friendly can do people at this hotel to make things smooth for me.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you for taking the time to evaluate your stay with us.

We highly appreciate the feedback concerning our staff in the hotel. Compliments like these are a great motivation for all of us to continue to strive to deliver excellent service. On top of that it is great to know that you experienced the sincere passion of our staff members to assist our guests into making their journey into a success.

It has been a pleasure for us to learn that during your visit, the meeting facilities met your expectations. Great as well that you liked the approach of our staff members and the help they offered to make small adjustments during your meeting. Their aim is to make you feel comfortable during your stay.

We hope to welcome you back soon when business or leisure brings you back to Amsterdam!

Kind regards,

Nicole Turnhout-Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn, Germany
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
Reviews in 25 cities Reviews in 25 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 2, 2013

Stayed here for one night at a weekend and unfortunately i was not impressed... The check in was not that friendly we missed a warm attidude or even a simple "welcome". That they have a strange deposit policiy which other IHG hotels handle much better is another thing and not the fault of the receptionist. The rooms a modern clean and well designed definitely a big plus! The hotel is quite new and very stylish. We also visited the bar because the restaurant was close and experienced some problems which had been handled very professional and friendly by the staff. The connection to the city is also good a tram station is in walking distance. We also tried the breakfast, its a standard selection and OK. Check Out was friendly and i left the hotel with a better feeling.
In total it was an average experience but i would give it another try in the future.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, December 9, 2013
Dear valued guest,

Thank you for staying at the Crowne Plaza Amsterdam South and for taking the time to give us your feedback.

We apologized if your check in experience was not up to your expectations. Please rest assured we will emphasize our check in standards with our staff and review our current deposit policy to make any necessary changes. Thank you for bringing this matter to our attention.

We are delighted to hear your compliments about our rooms and the friendliness of our associates in the Manhattan bar and on your day of departure. We appreciate you highlighted the convenient location of our hotel too.

We thank you again for your valuable comments and we look forward to welcoming you again to the Crowne Plaza Amsterdam South in the near future.

Best regards,

Nicole Turnhout-Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#13 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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