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“Great Service” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
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Ranked #20 of 344 Hotels in Amsterdam
Tipperary
Top Contributor
159 reviews 159 reviews
46 hotel reviews
Reviews in 63 cities Reviews in 63 cities
134 helpful votes 134 helpful votes
“Great Service”
5 of 5 stars Reviewed December 19, 2013

I must say its a pleasant surprise to find such nice and helpful staff (well done). I am just back from 3 days here on business. Excellent rooms, room service, lovely and helpful staff. Lovely breakfast, free wi-fi and a lovely pleasant bar with helpful staff. Well done!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you very much for rewarding us with your kind words and high rating. It is a pleasure to know that you enjoyed your stay in Crowne Plaza Amsterdam- South and that our facilities were corresponding with your expectations.

It was extremely rewarding to read your kind words about our staff, our 24-hours Room Service, our Manhattan bar and the service provided. As it is our aim and passion to help our guests to make their journey a success by combining great service with the best facilities. It is fantastic to receive your confirmation that we are succeeding in that.

We are especially happy to know that the complimentary Wi-Fi and our extensive breakfast buffet enabled you to re-energise after a night’s sleep and to prepare for another day in Amsterdam.

Once again we thank you for your review and we look forward to welcome you back as our guest when your travel plans bring you back to Amsterdam.

Kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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492 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Warsaw, Poland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2013

I love this hotel as it is located in south of Amsterdam where my client office is located. It is also nearby the Van Gogh Museum. It is a 4 star hotel and has meeting rooms for conducting comfortable discussions and also has a free wireless internet service. The hotel provides currency exchange and catering services. I should definitely say that the laundry staffs are a good friend of mine. They take care of my business suits very well and I should pay them a bonus every time I visit this hotel. It has about 207 rooms and safe lockers. I also referred many of my friends to this hotel. Great place to stay.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you for evaluating your recent stay with us in Crowne Plaza Amsterdam – South! It is a pleasure to know that you had a pleasant and successful business stay with us and that you benefitted from our central location versus the airport and the city centre. We are especially proud that you would recommend our hotel to all your friends.

Thank you also for complimenting our meeting rooms including the complimentary Wi-Fi available. You might have noticed the musical theme that is represented throughout the building. Did you know that the New York origin of George Gershwin has led to the names of our meeting rooms?

It is a pleasure to read that you were able to enjoy our currency exchange service within the hotel together with the safes available and the same day laundry service provided. It is our aim to combine the best possible facilities with great service to make each guests stay a success.

We hope to welcome you as our guest soon again when business or leisure brings you back to Amsterdam.

Kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed December 13, 2013

If you are a Business Traveler holding a Meeting In Amsterdam then I highly recommend the Staff and facilities at the Crowne Plaza Amsterdam South.

The Staff is excellent with a can do attitude and handled every little request we made with no bureaucracy. For example, there were three mini-spot lights dimming out the projection screen and they found a ladder and physically removed the bulbs. We needed air circulation and they opened security locked windows. We needed more coffee and they activated another station for us.

When you are hosting a meeting it is the little things that count and I learned I can rely on the friendly can do people at this hotel to make things smooth for me.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you for taking the time to evaluate your stay with us.

We highly appreciate the feedback concerning our staff in the hotel. Compliments like these are a great motivation for all of us to continue to strive to deliver excellent service. On top of that it is great to know that you experienced the sincere passion of our staff members to assist our guests into making their journey into a success.

It has been a pleasure for us to learn that during your visit, the meeting facilities met your expectations. Great as well that you liked the approach of our staff members and the help they offered to make small adjustments during your meeting. Their aim is to make you feel comfortable during your stay.

We hope to welcome you back soon when business or leisure brings you back to Amsterdam!

Kind regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
Reviews in 27 cities Reviews in 27 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed December 2, 2013

Stayed here for one night at a weekend and unfortunately i was not impressed... The check in was not that friendly we missed a warm attidude or even a simple "welcome". That they have a strange deposit policiy which other IHG hotels handle much better is another thing and not the fault of the receptionist. The rooms a modern clean and well designed definitely a big plus! The hotel is quite new and very stylish. We also visited the bar because the restaurant was close and experienced some problems which had been handled very professional and friendly by the staff. The connection to the city is also good a tram station is in walking distance. We also tried the breakfast, its a standard selection and OK. Check Out was friendly and i left the hotel with a better feeling.
In total it was an average experience but i would give it another try in the future.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, December 9, 2013
Dear valued guest,

Thank you for staying at the Crowne Plaza Amsterdam South and for taking the time to give us your feedback.

We apologized if your check in experience was not up to your expectations. Please rest assured we will emphasize our check in standards with our staff and review our current deposit policy to make any necessary changes. Thank you for bringing this matter to our attention.

We are delighted to hear your compliments about our rooms and the friendliness of our associates in the Manhattan bar and on your day of departure. We appreciate you highlighted the convenient location of our hotel too.

We thank you again for your valuable comments and we look forward to welcoming you again to the Crowne Plaza Amsterdam South in the near future.

Best regards,

Nicole Turnhout-Ammerlaan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 20, 2013

When in Amsterdam I enjoyed staying at at the crowne plazza south. They have rooms that are both stylish and comfortable. Its location make great access to public transportation and fto ree street parking @ night (7PM - 9AM). I highly reccomend

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you very much for sharing your extremely rewarding review. It was a great pleasure to read that you were so impressed by the hotel facilities. We are honoured and proud that you would highly recommend our hotel. Compliments as such are a great motivation for the entire team.

As you mention the Crowne Plaza Amsterdam- South is located in a new urban centre devoted to international commerce and knowledge development: Amsterdam Zuidas. The location is unique and nearby Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport.

It is great to learn that you were able to enjoy the free parking around the hotel on the streets during from 7 pm to 9 am. This parking possibility is also free of charge from Friday 7 pm to Monday 9 am.

We hope to welcome you back soon when you visit Amsterdam again and thank you once more for your praising words.

Kind regards,

Nicole Turnhout-Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaasa, Finland
Top Contributor
166 reviews 166 reviews
58 hotel reviews
Reviews in 67 cities Reviews in 67 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 15, 2013

This was my second stay in the Crowne Plaza Amsterdam South and also even better than the previous one. I was attending a conference that was actually held at the hotel so it was more than convenient and was given a corner room with a big bed this time ( last time I had two small ones) so I was more than happy. Everything is modern and clean, there is a small gym and working wifi and if you want to see something beyond office buildings it is very conveniently located right at the Amsterdam Zuid station from where you can easily take the train or a tram to the city centre. Breakfast was nice with plenty of choices. One big bonus of this hotel is that it is quiet, something you shouldn't expect if you are staying at a hotel in Amsterdam centraal. Definitely staying here next year as well if I have a chance!

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 3, 2014
Dear valued guest,

Thank you very much for taking the time to write about your experience. It is great to hear that you had such a great stay with us for the second time already and that you recommend our hotel to the traveller’s community.

It was a pleasure to read your feedback about our comfortable modern corner rooms which features indeed a King Size bed. At Crowne Plaza we know how important sleep is. Sleep is the fuel that powers your day. The Crowne Plaza Sleep Advantage program includes luxurious bedding, quiet zones and aroma therapy. In addition our soundproof doors keep away any distraction from outside so nothing stands in the way of a great night’s sleep. In the morning our breakfast buffet offers a large range of choices to start your day with a nutritious and re-energizing breakfast.

It is great as well that you enjoyed our complimentary gym and WIFI connection which is available in the entire hotel.

On top it is great that you were able to benefit from our easy access to the public transport only a short walk away from the hotel. The Crowne Plaza Amsterdam-South is situated in a new urban centre devoted to international commerce and knowledge development. The area is becoming the centre for working and living and therefore also the restaurant-, shopping- and facilities offer will be extended in the coming years to make the area livelier.

Thank you very much again for your positive review and we hope we have the pleasure of welcoming you back in the near future.

Kind regards,

Nicole Turnhout-Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Top Contributor
77 reviews 77 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 13, 2013

Staff is very friendly and without be overbearing. I had a conference at the RAI and if the weather is good it is about a 25 min walk, or take the train from Amsterdam Zuid to Rai - 1 Stop. Taxi from the airport will cost between €20 and €30. The food in the restaurant is very tasty and good size portions - the breakfast buffet is one of the better ones that I have seen in Europe. Wireless is stable but signal not always that strong.

For sightseeing, the Amstel Park is not to far away by foot and at the bottom of the park is the only windmill in Amsterdam, the Rickermolen.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, January 2, 2014
Dear valued guest,

Thank you for taking the time to write a review following your recent stay with us in Crowne Plaza Amsterdam- South.

Your compliments on behalf of the service, food quality of our One-O-One restaurant and breakfast buffet will be passed on to the team. Kind words as such are a great motivation for them to continuously strive to deliver excellent hospitality

It was a pleasure to learn that the location of the hotel worked well for the purpose of your elaborate trip and you enjoyed the walk to the Rai Convention Centre, which is indeed only a short walk or just one Subway stop away from the hotel.

The taxi drive from the Airport to Crowne Plaza Amsterdam South cost indeed around € 30,-. In case you are striving for a less expensive alternative, the Amsterdam South Train Station is just one stop away and only cost € 2.50,- per person.

It is very unfortunate though that we have not been able to impress you with our Wireless Internet connection in our hotel. When the strength of the connection is not sufficient our Duty Manager is more willing to assist you to strengthen the connection in your room.

Once again thank you for reviewing us on Tripadvisor and we hope we have the pleasure of welcoming you back in the near future.

With kind regards,

Nicole Turnhout-Ammerlaan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#12 Romantic Hotel in Amsterdam
#14 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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