I am staying in this hotel as I write my review.
The hotel itself is brand new. The rooms are very nice, a good size and well equipped. If I had a criticism it would be that they could have larger beds in their twin rooms, but that is the way most European hotels are set up and they are still comfortable.
The location of the hotel is in the middle of the business/banking zone, right by Amsterdam Zuid train and tram stops. It is very easy to get in to the city from here on tram #5. 10 mins to the south hot spots, 20-25 to the north side of the city such as Amsterdam Central Station.
However, all of this is by-the-by - it is a Crowne Plaza hotel, good standard, ok location, enough said. The main reason I have been prompted to review this hotel is the staff...
I work in the travel & tourism industry and have stayed in many 4 and 5* hotels over the last decade and I have NEVER experienced such a high standard of service from all of the hotel staff. They go more than the extra mile to make sure you are having the best possible stay. Whoever is in charge of the staff recruitment and training for this hotel is a genius! Or are Dutch people just all this friendly, helpful and professional?! From the front desk, to the catering, room service and maintenance staff I have been blown away by the level of service offered throughout my stay. If I could rate service as a 6 out of 5 I would!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear valued guest,
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Thank you very much for taking the time to share your extremely complimentary words following your stay in Crowne Plaza Amsterdam- South.
It’s an absolute pleasure to know that our staff members impressed you by delivering great service and by going the extra mile to assist you in making your trip a success.
By combining the best possible facilities with great service we aim to enable our guests to re-energise and be more productive during their trip.
Your reconfirmation that we succeeded in this is a fantastic reward and will only stimulate the entire team to continue to strive to deliver excellent service.
Thank you again for reviewing us and we hope to welcome you back in the near future.
Nicole Turnhout- Ammerlaan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.