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“Pleasantly surprised!” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, Amsterdam 1082, The Netherlands   |  
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Ranked #22 of 343 hotels in Amsterdam
London, United Kingdom
Top Contributor
226 reviews 226 reviews
26 hotel reviews
Reviews in 52 cities Reviews in 52 cities
64 helpful votes 64 helpful votes
“Pleasantly surprised!”
5 of 5 stars Reviewed July 22, 2013

Stayed here for only one night and needed to be close to the financial centre and also to the railway station so this ticked both boxes. From the outside the hotel looks a little basic and somewhat ugly but inside it's a different story. The welcome on arrival was extremely warm and the common areas are very contemporary. My room was large, well equipped, had a huge bed and the bathroom was spotlessly clean and expensively furnished. Basic rate was c.€100 for the night although that didn't include breakfast which I skipped anyway. It also had a spa and a gym but I didn't use either. Can't go far wrong if you need a bed for the night somewhere near Amsterdam South railway station. It's also very quiet in the area.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 13, 2013
Dear valued guest,

Thank you for reviewing our hotel and for rewarding us with a high rating and complimentary words!

It is a pleasure to know that once entering the hotel you felt welcome and comfortable. As a hotel should ideally feel like a home away from home it is great to learn that you liked the style of the hotel and the bedroom.

At Crowne Plaza we know how important sleep is. After a rejuvenating night’s sleep you will achieve more during the day. At Crowne Plaza, we've therefore thought of elements to help you relax and ensure you will enjoy a great night’s sleep. Luxurious bedding, aromatherapy kit and quiet zones will help you to relax and drift off easier.

Once again thank you for sharing your findings and we hope that you will be back with us soon to also experience our gym and food and beverage facilities.

With kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2013

In today's day and age when plastic smiles masquerade for genuine hospitality, the Staff at this hotel stand out for their genuine love of their job. The cheery greetings are for real and withstand well the pressure of the occasional slip up!
This Crowne plaza appears genuinely well run- everything functions as it should, the staff is truly wonderful and enjoys being in hospitality. Charlotte, Karin, Rob Slater and all the rest of the reception and F&B staff make it a truly warm and friendly place to be in.
Well located- one stop away from the international airport by Metro, well connected to the Museum area and city centre( Centrum) with the reliable No 5 tram service( travel as much as you like on the tram network for Euro 7.5 per 24 hours), yet quiet and airy, Amsterdam South is a perfect location for business or holiday.

Great place to be... Kudos to the Management and Staff


Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 13, 2013
Dear valued guest,

Thank you very much for reviewing the Crowne Plaza Amsterdam- South! It was a true pleasure to read your most rewarding words regarding the sincere hospitality that our staff members give forth.

Your review has been shared with great pride within the team and with the specific staff members that you mentioned. Compliments like yours are a great reward for the work that the team does with pleasure and dedication on a daily basis and will only motivate them to continue to strive to do better.

Besides for the great words about our staff, we are of course delighted that you positively mentioned the location of the hotel and the connections with the city centre and that you consider us a great place to spend a business- or leisure stay.

Thank you again on behalf of the entire team for rewarding us with your review. We look forward to welcome you back in the near future and assist you in making your journey a success!

Kind regards,

Ingrid van Veen
General Manager
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New Delhi, India
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 20, 2013

Very good "high Class Level" Class! It was our first Time in that Crowne Plaza Hotel (recommeded by some of our Friends) and during this Trip, we did spend there 2 Nights. all was fully ok and we did liked this Hotel and especially their friendly Employees there. Breakfast Service was also fully ok, with good Choices of hot Beverages. Staff did give us also good Recommendation for some Restaurants nearby.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 13, 2013
Dear valued guest,

Thank you for reviewing the Crowne Plaza Amsterdam-South! We sincerely appreciate it that you took the time to write about your experiences with our hotel.

It is great to learn that you stayed with us on recommendation of friends but even better that the hotel, facilities and staff proved to be worthy of the recommendations.

It will be our pleasure to welcome you back soon when your travel plans bring you bacl to Amsterdam!

Kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2013

It really has been a very nice Stay there - at this Crowne Plaza Hotel Amsterdam South. My wife and me have been there for a couple of Days. At Arrival there, we did welcomed very friendly there at Reception. Check in was fast and professional. Nice Room - we both liked the Interiour. Good Bathroom Items (soap, etc.). We also have to say, that Breakfast was various and all was fresh and nice decorated.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 13, 2013
Dear valued guest,

Thank you for sharing your findings following your recent stay in Crowne Plaza Amsterdam- South.

It is great to learn that you experienced a warm welcome and efficient check-in by our reception staff and that you enjoyed staying in one of our rooms. After a rejuvenating night’s sleep our breakfast buffet offers a wide selection of healthy and energising choices to start your day with. We are glad that the buffet was a positive contribution to your successful stay with us.

Once again thank you for reviewing us and we look forward to welcome you back in the near future.

Kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2013

I recently stayed at the Crowne Plaza Amsterdam South on a recent trip to Amsterdam to visit with friends, and the location seemed very convenient based on where my friends lived (Oudekerk a/d Amstel). I was so surprised at how central this location actually is the center of Amsterdam. It was a quick 5 minute walk to the train station where the metro, train and tram depart from. It is literally minutes from the center of town, and during the week, the area around Amsterdam South has plenty of terraces, restaurants and the like to choose from. The hotel has a wonderful restaurant and bar and quaint terrace, so you really do not have to leave.

I stayed here with my mother and 2 year daughter and a friend. It felt very safe to us as an all female travel group, but we were aware that you always have be cautious in a large city.

I will definitely stay here again when I travel to Amsterdam. I think this location offers the best of both worlds-easy to get to the city and easy to get to the airport.

Room Tip: Rooms facing the canal in front of the hotel have a nice view, but so do the rooms facing the large...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 6, 2013
Dear valued guest,

Thank you for sharing your review following your recent experience with the Crowne Plaza Amsterdam- South.

It is great to know that our location worked well for you considering the fact that the hotel is conveniently situated both in relation to Ouderkerk a/d Amstel as well as the city centre of Amsterdam. More important is that you felt safe in the area especially since you were travelling with your mother and young daughter. We are pleased as well that you enjoyed the hotel’s food and beverage facilities.

It is a true pleasure that we will be your hotel of choice when you visit Amsterdam again. We look forward to assist in making your stay memorable again.

Kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 16, 2013

I've recently re-started visiting the Netherlands on business. Absolutely amazed at the high prices of hotels in the City Centre, so I've tried a few hotels in the Amsterdam Zuid/WTC. Before telling you why I love this one, don't fall for any hype that the Zuid/WTC is inconvenient. It is 7 minutes by (safe) train from Schipol, and it is a 10 minute tram or metro ride from the Central station if you want to indulge your dark side in all Amsterdam has to offer. No need for expensive cabs.
Anyway, back to the CP.
Friendly staff. Spacious, comfortable and QUIET rooms. Very comfortable bed. Great shampoos and conditioners. Proper shower. I spend my time out with clients so didn't use the bar or hotel restaurant, but they always seemed packed (a good thing, I think). The staff in city centre hotels are arrogant and stiff because they know you're just a number and that there'll be more tourists tomorrow; the CP staff treat you like they want to see you again.
I've already mentioned the location. It is within 2 minutes of the station, and within the same distance e.g. for Wagamama's, various good bars, a starbucks if you have to do that sort of thing (I prefer Café Belmondo, 15 seconds further on). And, if your clients are distributed throughout the Netherlands, Amsterdam Zuid is a far more convenient train hub than Central station.
Superb hi speed wifi (join the Crowne Plaza rewards programme beforehand - IHG rewards programme) and it's free!
I'm hooked. I'll be back, to quote somebody far more famous.

Room Tip: Join the IHG rewards programme in advance of your stay (if you're not already a member) and the...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 6, 2013
Dear valued guest,

Thank you very much for taking the time to express your satisfaction after your stay in Crowne Plaza Amsterdam-South. It was absolutely great for the entire team to read your review and to know that we have impressed you with our product and service. As we highly value our loyal guests it is our pleasure to welcome you on a regular basis as business brings you to Amsterdam.

Thank you for confirming that our location is conveniently located both close to the WTC business area as well as to the RAI convention centre and the city centre of Amsterdam. As the area is being developed to become a centre for business and living, the current offer of restaurants, shops and other facilities will be expanded in the coming years.

It is a pleasure to learn that you enjoyed our convenient and quiet rooms. All rooms are equipped with luxurious bedding and sound proof doors so nothing will stand in the way of a great night’s sleep. Before or after going for a rejuvenating night’s sleep the one o one restaurant and Manhattan Lounge – Bar are the places to stop by if you are looking forward to enjoy a healthy breakfast, nourishing lunch or dinner or of course a tasteful cocktail.

As we indeed are passionate about delivering excellent service and getting to know our guests, we very much and sincerely hope to see you back again soon upon your next visit to Amsterdam!

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2013

It is one of the best hotels I've ever stayed in.
Though the position isn't in or near the city center it has very good connections via tram ( Amsterdam South Station is nearby)
We have received a wonderful suite after a minor missunderstanding at check in ( thanks to Denise Noij Manager on Duty she was very helpfull).Good breakfast and very friendly and helpfull staff.
The only thing I didn't like was the dinner but it's a matter of taste.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, August 6, 2013
Dear valued guest,

First of all we would like to thank you for expressing your very kind and positive feedback about your stay with us.

It is great to read that our Front Office team and Denise in particular have made the best out of what seamed to be a small mistake to you. We apologise sincerely for any inconvenience that you might have experienced and can ensure you that any misunderstanding is a possibility for us to learn and improve our product and service level.

We are really grateful that you noticed our actions towards your experience; this is always a great motivation for our staff. Moreover we are sorry to read you did not enjoy your dinner and we hope that our new menu will connect better to your personal taste.

Thanks again for your positive feedback and we sincerely hope to welcome you back in our hotel.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, Amsterdam 1082, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#14 Luxury Hotel in Amsterdam
#20 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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