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“Too far out of town for tourists” 4 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
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Ranked #16 of 344 Hotels in Amsterdam
Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Too far out of town for tourists”
4 of 5 stars Reviewed May 28, 2013

It looked like a good location from the details on the hotels website but it is a ten minute walk to the tram station and a 30 minute ride into town. Other Crowne Plaza hotels this far from the action provide a shuttle service ( e.g. Rome and Verona ) I have suggested the hotel provides a shuttle. The secure car parking was 48 euro's per night so not many used it. Some free parking after 7pm and parking meters during the day but too much time and energy would be taken up trying to park other than in the secure car park. Staff were great, really helpful. The restaurant food was good, but it shuts for private parties and on Sundays - so eating was in the bar for two of our three days. Some bars and snack places to eat at the main Zuid station, ten minutes away. A very nice hotel but on a business park and too far from town.

Room Tip: A new hotel so all rooms are a good size. All rooms are quiet. There are no views that are special s...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 19, 2013
Dear valued guest,

Thank you for choosing the Crowne Plaza Amsterdam- South for your weekend stay and for sharing your experience with us and the travel community.

It is a pleasure to read that our staff members have been able to make your stay a success but unfortunately our location did not work out perfectly for you. The Crowne Plaza Amsterdam-South is indeed situated slightly outside the city centre of Amsterdam. Due to the excellent public transportation connections that are available at the nearby located station Amsterdam-Zuid, the hotel does not dispose of a shuttle bus. Due to ever busy traffic in the downtown area it would take much longer to go into town by shuttle bus instead of by tram or metro.

We value and completely understand your remark about the high price of the parking garage nearby the hotel. Due to the high traffic pressure in Amsterdam, the prices of the public parking spaces are kept very high by the local authorities. Around the hotel on the streets free parking is possible though from 7pm until 9am. If any assistance is required, the reception team is more than willing to advise you on the best option.

Regarding your feedback about the restaurant, we would like to bring to your attention that the menu of our One-O-One restaurant is served in our Manhattan Lounge- Bar during the weekend. We look forward to show you the various menu items during your next stay.

Thank you again for your review and we hope to welcome you back soon.

Kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Newcastle upon Tyne, United Kingdom
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2013

Stayed at this hotel for a short break from the UK . This hotel and staff are the best at their job. I have never been so looked after in any hotel in the world. The staff were genuine and very friendly. The room was excellent they even arranged a taxi free of charge as one of the tour trips did not pick up at the hotel. The lounge as very large and the best free happy hour I have ever had 6PM til 11PM !!!! fantastic I cannot give enough praise for this hotel and its staff five star treatment.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 19, 2013
Dear valued guest,

Thank you very much for sharing your extremely rewarding review. It was a great pleasure to read that you were so impressed by the hotel, facilities and our staff members. We are honoured and proud that our staff service was perceived as a 5 star treatment by you. Compliments as such are a great motivation for the entire team.

We are very pleased to learn that you enjoyed our spacious Club Lounge, which offers free drinks and snacks throughout the day and a range of facilities for leisure and business guests. The Happy Hour is one of the reasons why booking a Club room with lounge access is a great choice when staying in Crowne Plaza Amsterdam- South.

We hope to welcome you back soon when you visit Amsterdam again and thank you once more for your praising words.

Kind regards,

Ingrid van Veen
General Manager
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Zürich
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 27, 2013

The hotel is 15 min. (on a train) from the airport and about 15 min. (on a tram) from the city center. Our room was large, very clean, and very quiet. Our bed was gigantic and the mattress was fantastic (firm and comfortable). I slept better than I do at home. A generous breakfast buffet was included. If you're out and about late at night you should add extra time to get back to the hotel, as trams don't run as often. I won't hold this against the hotel, but the burger in the hotel "Manhattan" bar is a European style burger - it was overly spiced and the meat was too finely ground. It was OK but not NYC amazing.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 18, 2013
Dear valued guest,

Thank you very much for sharing your experience with our hotel on Tripadvisor with fellow travellers.

It is great that you discovered the benefits of our location outside the city centre of Amsterdam. The proximity of Schiphol Amsterdam Airport and available tram and metro connections between Station Amsterdam Zuid and the city centre make the Crowne Plaza Amsterdam- South an ideal choice for both a business as leisure stays. Tram 5, running from Station Amsterdam Zuid to the Central Station, passes by many tourist attractions and is a great way to discover the historic centre. In case guests need to return to the hotel after midnight, a night bus is available from the city centre besides for regular taxi service. The reception staff is more than willing to inform about the various possibilities.

We are very pleased to learn that you were able to enjoy our breakfast buffet which includes various warm and cold items to suit the needs of all of our guests. It’s unfortunate though that our Manhattan burger did not meet your expectations. This burger is called a Manhattan Burger as it is the signature dish of our Manhattan Lounge - Bar. Please be assured that the recipe has been composed with the highest care and after careful considering the opinions of our guests. We highly value your feedback and will make it our challenge, when reviewing the menu again, to make our European style burger more New York amazing!

Once again thank you for your review and we absolutely hope to have the opportunity to welcome you back again. We will do our utmost to make your stay memorable in a positive manner.

Kind regards,

Ingrid van Veen
General Manager
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Durban
Top Contributor
98 reviews 98 reviews
46 hotel reviews
Reviews in 32 cities Reviews in 32 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 25, 2013

Stayed here for 2 nights whilst attending a conference at the RAI. Very comfortable room - conducive to sleeping well - good bedding, very quiet (I had room 318 at the end of the passage) no building noise at all from the construction site next door. The room is well designed and with good amenities (tea/coffee, nice soap etc). Also, lovely little box with a complimentary pillow spray. I found the staff all very friendly, helpful and obliging. Managed to get an early check in after a long haul flight so I could refresh and go straight to the conference. Breakfast is of a good quality (excellent cheese, cold meats and breads), I didn't try dinner at the hotel but am sure the standard will be good. Ate at Gustavino near the hotel one night and had an excellent meal. Second night went to Leidseplein and had a disappointing meal (I think we chose badly..). I did not use the train to and from the hotel as I had too many bags but the station is very close. Don't book a taxi in advance, it was more expensive than just picking up a taxi outside the airport. The taxi service the hotel arranges is very good.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 18, 2013
Dear valued guest,

Thank you very much for staying at Crowne Plaza Amsterdam- South and for taking the time to share your feedback with us on Tripadvisor.

It is great that our convenient location with business facilities and public transportation in close proximity of the hotel were a positive addition to your stay. The hotel area is being developed to become an international top location for living, working and recreation with a nice selection of facilities like restaurants and shops to make the area livelier.

We are pleased to learn that you were able to enjoy a good night’s sleep during your stay. At Crowne Plaza we know how important sleep is. Sleep is the fuel that powers your day. The Crowne Plaza Sleep Advantage program includes luxurious bedding, quiet zones and aroma therapy. In addition our soundproof doors keep away any distraction from outside, like potential disturbance from the construction site next door. All to ensure that nothing stands in the way of a great night’s sleep.

After a good night’s sleep a nutritious breakfast is the perfect way to re-energise and prepare for a productive day. It is great that you were happy about the quality of our breakfast and that it contributed to your stay.

On top of we are extremely pleased to learn that the staff added to making your stay memorable in a positive way as well.

Thank you again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.

Kind regards,

Ingrid van Veen
General Manager
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Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2013

We booked the hotel for our recent City Break to Amsterdam, although the hotel is located outside the city center it is located 5 minutes from Amsterdam Zuid train, tram and metro stations. We arrived at the hotel slightly earlier than the 3pm check in time and was greeted by Rachel on reception who offered to look after our bags until our room was ready, Rachel was really helpful and provided us with a city map and went through some of the best areas to visit. we stayed at the hotel for 2 nights and stayed in a club room which had a massive bedroom and bathroom complete with flat screen television and expresso coffee machine, We had breakfast each morning in the restaurant which had the usual selection of continental and cooked breakfast choice, If I am ever to visit Amsterdam again on business or pleasure I would return to this hotel.

Room Tip: Buy your day saver GVB transport tickets from the hotel reception.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 13, 2013
Dear valued guest,

Thank you very much for reviewing your stay at Crowne Plaza Amsterdam- South on Tripadvisor.

We are extremely pleased to learn that you benefited from the public transportation in close proximity of the hotel and that our location outside the city centre worked well for you.

Thank you for complimenting Rachel in particular for her assistance in making your welcome experience memorable. Positive guest feedback is a great motivation for all of us to continue to strive to deliver excellent service. On top of that it is great to know that you experienced the sincere passion of our staff members to assist our guests into making their journey to a success.

We are happy that you enjoyed staying in one of our Club rooms with Illy Machine and that you experienced our breakfast buffet with various warm and cold items to suit the needs of all of our guests. After a good night’s sleep a nutritious breakfast is the perfect way to re-energise and prepare for a productive day.


Thank you again for your rewarding words and we hope to have the pleasure of welcoming you back in the near future.

Kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, CO
Top Contributor
101 reviews 101 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed May 23, 2013

Excellent choice for recovering from Trans-Atlantic jet-lag. One train stop from Schipol and a short walk to the hotel which is easy to spot from the Amsterdam Zuid station platform. Very welcoming front desk staff. Sparkling clean room & bath are spacious by Amsterdam standards and nicely appointed with lighted closets, building storage, mini-bar, plus kettle with coffee & tea supplies for our jet-lagged snacking after an overnight flight. Windows open for fresh air. On the weekend we found the rooms are very quiet....and the bed & pillows are very comfortable.
This neighborhood is corporate business center & is pretty much closed on Saturday and Sunday. Restaurant choices within walking distance on Sat & Sun are very limited so we enjoyed dinner in the hotel lounge (the hotel main restaurant is closed on the weekend) or took the Tram 5 a few stops towards central to find other restaurants. Reduced weekend rates for this business hotel are a good value. Area restaurants tend to be high end catering to corporate travelers. The end of the line turnaround for Tram #16 is about 1/4 mile west of the hotel on Beethovenstraat

Room Tip: East facing rooms overlook adjacent construction.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 13, 2013
Dear valued guest,

Thank you very much staying at Crowne Plaza Amsterdam South and for taking the time to share your experience with the travel community.
It is great to learn that our staff members made you feel welcome from the start and that the different facilities in the room were able to make your stay with us comfortable. It is our aim to combine the best possible facilities with great service to make each guests stay a success.

At Crowne Plaza we know how important sleep is. Sleep is the fuel that powers your day. The Crowne Plaza Sleep Advantage program includes luxurious bedding, quiet zones and aroma therapy. In addition our soundproof doors keep away any distraction from outside so nothing stands in the way of a great night’s sleep and s speedy recovery from a jet-lag.

The Crowne Plaza Amsterdam-South is situated in Amsterdam-Zuidas.This area is the new urban centre devoted to international commerce and knowledge development. The location is unique because Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport. The area is still under development to become a centre for working and living and therefore also the restaurant, shopping and facilities offer will be extended in the coming years to make the area livelier.

We definitely hope to welcome you back in our hotel soon and to assist you in making your stay pleasant and memorable again.

Kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
5 of 5 stars Reviewed May 21, 2013

Just perfect. Stayed in the hotel from the 17th untill the 19th of May.
From the beginning untill the end it was great!
Service, hygiene and food in the restaurant was good. Just like you should expect from a hotel like this.
Thanks for all.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 13, 2013
Dear valued guest,

Thank you very much for taking the time to write a review following your stay with us and for rating us so high.

It is a pleasure to learn that were able to make your stay a success and that your expectations were met. Your positive feedback is a great motivation for us.

In addition, it is great to know that the quality of the food in the restaurant and the hygiene throughout the hotel have made a positive addition to your stay. It is our aim to combine the best possible facilities with great service on a day to day basis. We are very grateful that you acknowledge our efforts.

Thank you very much again for your great review and we certainly hope we have the pleasure of welcoming you back again in the future.

Kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#11 Romantic Hotel in Amsterdam
#11 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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