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“gary 17/5/2013” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
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Ranked #21 of 349 Hotels in Amsterdam
Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“gary 17/5/2013”
5 of 5 stars Reviewed May 19, 2013

lovely clean modern hotel with fantastic beds !!!!! welcoming helpful staff great rooms too .
We did find the drinks quite expensive but we found that in the whole of Amsterdam to be honest !!!
Only couple of small downsides.... i was surprised wi fi wasnt a free service in hotel and i thought the city tax was a bit cheeky ???supposedly all tourists pay this??
otherwise fantastic hotel highly recommended

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, June 13, 2013
Dear valued guest,

Thank you very much for your positive review on Tripadvisor. It is a pleasure to read that you rewarded our hotel and staff with such high ratings.

We are very pleased to hear that you enjoyed a pleasant stay in one of our spacious guest rooms. As getting a good night’s sleep is very important when travelling, Crowne Plaza has developed the Sleep Advantage program together with leading sleep expert Dr Chris Idzikowski. This holistic approach to sleep includes features like comfortable bedding, quiet zone floors, guaranteed wake-up calls and an exclusive aromatherapy kit.

It’s unfortunate that you were probably not made aware of our free loyalty program Priority Club Rewards, which provides all members with free internet during their stay. We are also sorry to hear that the reason behind the city tax was not clear. Each guests staying in a hotel in Amsterdam needs to pay city tax. This is a mandatory tax applied by the government of the Netherlands that benefits the municipality. The amount is calculated as a fixed percentage of the room charge.

We are happy that despite these downsides you overall had a great stay with us and look forward to welcome you back in the near future.

Kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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586 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Petaling Jaya, Malaysia
Top Contributor
66 reviews 66 reviews
54 hotel reviews
Reviews in 50 cities Reviews in 50 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 18, 2013

Stayed here while attending a conference at Amsterdam RAI. This hotel is very conveniently located for the conference venue as well as Schipol Airport and Central Amsterdam (being situated right next to the Amsterdam Zuid (South) train station).

The hotel is also very quiet and is a good spot to retire too after a long day (and night) in Amsterdam. The restaurant serves good breakfast and the staff is efficient and friendly.

About the rooms, this must be one of the nicest Crowne Plaza I have ever stayed in and the rooms are definitely spacious for Amsterdam. Will consider to stay here again the next time I am in Amsterdam!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 31, 2013
Dear valued guest,

Thank you very much for taking the time to share your positive feedback with us. We are very pleased to hear that our convenient location in close proximity of the RAI Congress Center, Schiphol Airport and Amsterdam South railway station, with its various public transportation possibilities into downtown Amsterdam, has made your stay with us a success.

It is great to learn that you enjoyed our spacious and quiet rooms. At Crowne Plaza we know how important sleep is. Sleep is the fuel that powers your day. The Crowne Plaza Sleep Advantage program includes luxurious bedding, quiet zones and aroma therapy. In addition our soundproof doors keep away any distraction from outside so nothing stands in the way of a great night’s sleep. In the morning our breakfast buffet offers a large range of choices to start your day with a nutritious and re-energizing breakfast.

On top of that it is great to know that the staff added to making your stay memorable in a positive way as well.

Thank you very much again for your great comments and we hope to have the pleasure of welcoming you back as a business- or leisure traveller.

Kind regards,

Ingrid van Veen
General Manager
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Folkestone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 13, 2013

Stayed over weekend to celebrate golden wedding anniversary. Having told hotel beforehand given warm welcome by reception and bar staff and got good room rate to include breakfast and access to Club Lounge where free drinks, newspapers, magazines and DVDs available at all times. Bought tram and hotel shuttle tickets from information desk at Schipol Airport. No 5 tram is a ten minute walk and passes through all shopping areas and ends at Central Station. Although on the outskirts hotel is convenient for museum area and concert hall. One hour canal tour for 8.5 euros at Central Station represents good value.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 31, 2013
Dear valued guest,

Thank you very much for your positive TripAdvisor review. It is great to learn that we were able to contribute in making your golden wedding anniversary a memorable and special occasion.

We are very pleased to know that you enjoyed our Club Lounge, which offers free drinks and snacks throughout the day and a range of facilities for leisure and business guests. In addition we are happy to learn that the convenient public transportation offer, available only on a short distance away from the hotel, has been an addition to your stay.

Thank you again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.

Kind regards,

Ingrid van Veen
General Manager
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Leamington Spa, United Kingdom
Top Contributor
94 reviews 94 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 13, 2013

This hotel is well located next to Amsterdam Zuid with train, metro and tram connections to Schiphol and central Amsterdam. This new hotel is very smart and geared up for ABN Amro bankers during the week. But at the weekend it is quiet and just as luxurious, with good deals available. More space and quieter than central Amsterdam, but really quick to get to museumplein by tram, centre by Metro and airport by train. If you are used to London prices the speed and low cost of public transport in Amsterdam is a great surprise. Walking up through the smart southern districts is also a pleasure, as is hiring a bike.
Staff were very welcoming and helped us book a canal cruise and advised on trips, places to see. (Book museums in advance to get timed entry and beat the crowds). Breakfast is varied but quite expensive if not included in tariff. Bar friendly, but we didn't try the restaurant (too many other temptations on Trip Advisor!)

Room Tip: Rooms at the back are above the terrace where there may be loud talking.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 31, 2013
Dear valued guest,

Thank you very much for taking the time to provide us with the high rating following your stay with us.

It is great that you described our hotel in such a striking manner. Due to our location in the southern business district of Amsterdam, we indeed welcome many business guests that benefit from our close proximity to many international office buildings, the RAI convention centre and Schiphol Amsterdam International Airport.

But our quiet location is also only a short tram or metro ride away from downtown Amsterdam with its large cultural- and entertainment offer and therefore also perfectly suitable for a leisure stay.

We are very pleased to learn that our spacious rooms combined with the location, made your stay with us a success. We strive to deliver the highest possible service throughout the hotel and are very grateful that you noticed this, which is a great motivation for us.

We look forward to welcome you back soon and to assist you in making your trip another successful and memorable experience.

Kind regards,

Ingrid van Veen
General Manager
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derby
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 12, 2013

Stayed here for four nights early May. We have never stayed in a quieter hotel EVER. The room doors are extra thick and close without the banging that you experience in most hotels. The standard twin room is plenty large enough , clean and comfortable. A safe is provided also tea and coffee. The staff are very friendly and helpful .Other reviews state how close the tram and metro are. If you are our age (70s) and walk slowly it takes 9 minutes to the metro and train (to schipol) and a further 4 minutes to the tram into the city centre. Buy a tram ticket from the hotel reception and you have unlimited use of the tram and metro for the duration of the ticket. It's a great way to see amsterdam.We had a taxi from schipol to the hotel (cost 32 euro) but caught the train from zuid station to schipol for 2.5 euros (a 10 minute journey) A great place to stay for a relaxing break.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 28, 2013
Dear valued guest,

It was a great pleasure to read your review regarding your experience with our hotel.

Thank you for your positive words about the size, lay-out and facilities in our rooms. It is great that you were able to enjoy a quiet stay thanks to our soundproof doors.

We are pleased to learn that the convenient public transportation offer and tickets have made your sightseeing visit to downtown Amsterdam a success. In addition we would like to express our gratitude for complimenting our staff. It is our passion to deliver the best possible service every day again and guest compliments are the best motivation to strive to improve continuously.

Thank you again for sharing your positive experience with all travelling guests. We hope to have the pleasure of welcoming you back in the near future.

Kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 8, 2013

The location of the hotel may throw you off when you reach 'Zuid' but rest assured its a hidden gem. The staff at check in are very prompt to mention the best ways to reach the city centre which is by using the Trams or the Metro. Both take 15-25 mins to reach Centraal Station.
The hotel is well kept, clean with spacious rooms. Breakfast is elaborate with coffee served at the table (not something someone finds in europe) the other nice touch is having flavoured water at the reception.
Zuid is 6 minutes from the Schipol Airport so its quick to get in and out......the only downside on the location is that the restaurants around the hotel are not open on weekends.
All in all enjoyed the stay at Crowne Plaza

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 31, 2013
Dear valued guest,

Thank you very much for taking the time to review the Crowne Plaza Amsterdam- South. It is a great compliment to be considered a hidden gem amidst the many office buildings at the Zuidas of Amsterdam.

By combining the best facilities with great service delivered by our staff members we aim to assist our guests in having a productive trip. A healthy breakfast, water with mint and lemon and a range of sleep stimulating features are just a few of the rejuvenating and re-energising options that we offer in the hotel.

The Crowne Plaza Amsterdam-South is situated in Amsterdam-Zuidas.This area is the new urban centre devoted to international commerce and knowledge development. The location is unique and nearby Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport. The area is still under development to become a centre for working and living and therefore also the restaurant, shopping and facilities offer will be extended in the coming years to make the area livelier.

We certainly hope to welcome you back soon and thank you again for your review.

Kind regards,

Ingrid van Veen
General Manager
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UK
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

We stayed there over a weekend and loved the place.

Positives:
- Very smart new building. Spacious compared to Central Amsterdam
- Nice friendly staff
- Three different jugs of water waiting for you at reception
- Great train link to Schiphol Airport. Literally 1 stop away or 7 minutes. Amsterdam Zuid (south) train station is 5 minutes from the hotel
- Great metro service to Central. Line 51 from Zuid station
- Great tram service to Museum district. Tram 5 from next to Zuid station

Negatives:
- There was construction work on a building site directly next to the hotel (May 2013). Luckily for us they didn't work over the weekend but on Monday morning the noise was noticeable

Tips:
- Join the IHG loyalty scheme before your stay. It is free to join on their website. On check-in if you tell them your membership number and you get free WIFI and late check-out even if you are on the bottom level of their scheme. Very generous
- Julia's by the station does a nice danish if you don't want the hotel breakfast

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 28, 2013
Dear valued guest,

Thank you for choosing the Crowne Plaza Amsterdam- South for your weekend stay and for sharing your experience with us and the travel community.

It is great to know that the hotel’s location, lay-out and staff service contributed positively to your stay. Thank you as well for mentioning the welcome drink, which is one of the hotels rejuvenating touches.

Unfortunately you suffered some inconvenience from the construction noise for which we apologise sincerely. Please be informed that the construction has progressed, which results in less noise for our guests.

We definitely hope to welcome you back in our hotel so we can assist you again in making your journey a success.

Kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#11 Romantic Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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