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“Pleasant Surprise” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
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Ranked #21 of 344 Hotels in Amsterdam
Kaiserslautern, Rheinland-Pfalz, Germany
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Pleasant Surprise”
5 of 5 stars Reviewed April 23, 2013

Originally we thought we booked the Crowne Plaza @ the City Centre, however after staying in this hotel and experiencing hotels in other countries throughout Europe...we are very glad that we stayed here and truly enjoyed our time. The rooms were spacious, very modern and chic, comfortable, and clean. The staff were extremely helpful. My boyfried is a priority rewards member and he received free stuff (either free breakfast or drinks) when we first arrived. Breakfast was very delicious. Getting into the city center was just a quick tram ride away. Would definitely stay here again and would recommend to a friend. One of my favorite hotels in Europe thus far.

Room Tip: Get a corner room on a higher floor.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 7, 2013
Dear valued guest,

First of all thank you very much for accidentally choosing the Crowne Plaza Amsterdam- South for your stay in Amsterdam. Especially since you expected to stay downtown in our sister property it is great to read that you had a great experience with us and would recommend us to friends.

It is a pleasure to learn that you enjoyed staying in one of our rooms. After a good night’s sleep a nutritious breakfast is the perfect way to re-energise and prepare for a productive day.

Thank you also for your loyalty being one of our valued Priority Club members. It is great that you were able to benefit from the advantages that come with the membership.

We are proud to have become one of your favourite hotels in Europe and look forward to welcome you back and contribute to another memorable experience.

Kind regards,

Ingrid van Veen
General Manager
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504 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 22, 2013

Hotel was excellent standard, rooms were everything you want them to be, nice decor, quiet, secure, and CLEAN. Hotel has an excellent reception and above all, the staff were amazing, so so Helpful, I am very much in their debt for the time I spent in Amsterdam. They went beyond the normal level of help you get at a hotel and actually helped plan my day out with lots of information added to a custom request I had. Overall the Hotel is a hidden gem, in the quiet Amsterdam Zuid area, 5 mins walk from the station which is one stop away from Schipol Airport, and about 7 minutes from the nearest number 5 Tram line which takes about 20 mins to get to Centraal Station city centre. I would definitely go back to this hotel and recommend to anyone.

Room Tip: Superior room was excellent and spacious, with great modern bathroom with good water pressure and fa...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 7, 2013
Dear valued guest,

It was an absolute pleasure to read your very positive review about our hotel. Thank you for taking the time to share your experience with us.

We are extremely pleased that you mentioned the facilities and standards of the hotel to be excellent and that you discovered the advantages of our location. As a hotel should ideally be a home away from home it is also great to know that you felt comfortable and safe while staying with us.

Thank you in particular for your kind words about our reception staff. It is a great and well deserved compliment for the hard work and dedication they show on a daily basis together with the rest of the team.

We hope to welcome you back as our guest in the near future and thank you again for your review.

Kind regards,

Ingrid van Veen
General Manager
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Berlin, Germany
Top Contributor
97 reviews 97 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 20, 2013

This is the hotel with the best arrival experience I ever had. If you take under consideration the fact that the room was not ready during arrival, then you realize that the hotel team went above and beyond the standard procedures just to ensure Guest Satisfaction and Engagement.
I did not only have the pleasure to enjoy an excellent service, but also the hotel room and all facilities were on a top condition.
Great Hotel indeed!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, May 7, 2013
Dear valued guest,

Thank you for expressing your satisfaction regarding your stay at Crowne Plaza Amsterdam- South through your most kind review.

It was extremely rewarding to read your words about the attentive welcome that you experienced. As it is our aim and passion to help our guests to make their journey a success by combining great service with the best facilities it is fantastic to receive your confirmation that we are succeeding in that. Guest compliments are a great motivation for the entire team and therefore your review has been shared with everyone.

Once again thank you for your review and we hope to be your hotel of choice again during your next visit to Amsterdam.

Kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 18, 2013

We were here for one night at the beginning of April 2013. The rooms were clean and comfortable and I loved the decor. Check-in went very smoothly - the front desk staff were very accommodating, even helping us with our suitcases!
There aren't very many restuarants in the area, so we ended up eating at the hotel restaurant, which was very good.
The hotel is outside the central part of Amsterdam, but you could take a Tram to the centre.

Stayed April 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, April 26, 2013
Dear valued guest,

Thank you for staying at Crowne Plaza Amsterdam- South and for reviewing your stay.

It’s great to know that you received a warm welcome by the Front Office staff and that you enjoyed staying in one of our carefully decorated rooms. The hotel has a musical theme inspired by our address at the George Gershwinlaan. This famous composer is represented on paintings in all the guest rooms.

Great as well that you had a good dinner in the hotel. The Zuidas actually has quite some café’s, lunchrooms and restaurants. Most of them are situated on walking distance around the Zuidplein and the Mahlerplein but a bit farther away there are also some special places. Our Front Desk staff is more than happy to advise you where to go.

Once again thank you for reviewing us and we hope to welcome you back soon.

Kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
50 reviews 50 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 17, 2013

We stayed here in April 2013 and thought it to be excellent. We had a suite and after a long flight from Australia it was perfect. It as exceptionally quiet and the room was quite large. Blackout curtains helped a lot. It was clean and functional and the staff very nice. It is a little way out of the city but is easily accessible and the tram ride was no trouble. I would recommend this hotel without hesitation.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, April 26, 2013
Dear valued guest,

Thank you for reviewing your stay at Crowne Plaza Amsterdam- South and for letting us know that you had an excellent stay.

All rooms in the hotel have been designed with an eye for detail and comfort so we can offer our guests the possibility to have a rejuvenating night’s sleep and to regain energy for another day of working or exploring Amsterdam.

It is great that our slightly remote location was no obstacle for you to enjoy your stay in Amsterdam. In fact we are extremely pleased that you would recommend us without hesitation.

The team of Crowne Plaza Amsterdam- South looks forward to welcome you back on your next visit to Amsterdam!

Kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockbridge, Massachusetts
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 16, 2013

We stayed for 11 nights while visiting family nearby. As others have written, the hotel is close to Amsterdam Zuid (South) station with trains only 6 minutes from Schiphol airport, plus trams and the metro, all within about a 7-8 minute walk across a plaza. The tram takes you into central Amsterdam in about 15 minutes.
The rooms are quite sizable, the bed very comfortable, the bath large with a great deep and long tub, all extremely clean and orderly. We received a special bottle of water and a big chocolate bar as a special arrival gift. The front desk staff was uniformly friendly and helpful.
We had one very nice dinner in the bar and breakfast two mornings. The breakfast is expensive at 23 euros per person, but you can get an omelet made to order, plus fresh fruit, various breads, cheese, yogurt, cheeses, etc. Rather overpriced for a buffet. There's a nice cafe, Julia's, on the plaza nearby where you can get good coffee and a croissant for a reasonable price--a better choice than breakfast in the hotel.
We would happily stay in this hotel on our next visit.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, April 26, 2013
Dear valued guest,

Thank you very much for sharing your opinion about your recent stay with us and the travel community.

It was a great pleasure to have you as our guest for your lengthy stay in Amsterdam and to help you in making your journey a success. We aim to combine the best facilities with great service in order to allow our guests to re-energise and be more productive. A good night’s sleep and energising food and beverage selection plays an important role in that philosophy.

We therefore appreciate your feedback about the breakfast. As each culture and person has its own breakfast preferences we aim to compose a buffet with a wide selection of choices that appeal to everyone. We understand that the price of the buffet is high for guests who eat a small breakfast. To also meet their needs we offer the option to compose your own small breakfast with products like yoghurt and croissants combined with juice or coffee in our bar against a more affordable price.

Once again thank you for your review and your feedback and we hope to have the pleasure of welcoming you as our guest again.

With kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
68 reviews 68 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 16, 2013

If you have to stay around the WTC in Amsterdam Zuid, this is a great choice. It's a 5 minute walk from Amsterdam Zuid station which is 5 minutes from Schiphol, and the service is welcoming. The rooms are modern and nicely fitted out; they are also quiet (or at least 402 is). Light duvets which I like because generally hotels are overheated; functioning AC; bath tub; nice toiletries; and the Crowne Plaza's little touches which include their 'this works' range of things to help you sleep. Breakfast and dinner are fairly standard and with a good selection. Unusually for a hotel the lighting in the rooms is fairly good. There's not much more to say except it's a good hotel for,the location.

Room Tip: 402 was quiet.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, April 26, 2013
Dear valued guest,

Thank you for informing us about your recent stay by posting a review on TripAdvisor.

As you mention the hotel is situated in Amsterdam-Zuidas and with the WTC on walking distance. The area is the new urban centre devoted to international commerce and knowledge development. Our location is unique as it is situated nearby Amsterdam Schiphol International Airport, the RAI Convention Center and with the city centre only a few minutes away by public transport.

It is great to learn that you enjoyed a pleasant and quiet stay in one of our guest rooms. As getting a good night’s sleep is very important when you travel, Crowne Plaza has developed the Sleep Advantage program together with leading sleep expert Dr Chris Idzikowski. This holistic approach to sleep enjoys features like comfortable bedding, quiet zone floors, guaranteed wake-up calls and an exclusive aromatherapy kit.

Again thank you very much for your feedback and we hope to welcome you back soon.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#12 Romantic Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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