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“This is a Business Hotel” 4 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
4.0 of 5 Hotel   |   George Gershwinlaan 101, 1082 Amsterdam, The Netherlands   |  
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Ranked #17 of 354 Hotels in Amsterdam
London, England, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“This is a Business Hotel”
4 of 5 stars Reviewed June 18, 2012

I booked this hotel through lastminute.com as a "Top Secret Hotel". I asked for a hotel 15minutes walk maximum from Centraal Station. This is what they gave me...

It is located in a business district of Amsterdam, about 20minutes by tram or metro from the Centraal Station to Zuid Station (closest station to the hotel). It is also one train stop from Shiphol Airport (main Airport). Its about 5-10min walk from the Zuid Station to the hotel itself.

On the outside the hotel doesn't look like much, but then again neither do many European hotels. The interior of the hotel is quite stunning! The rooms are very modern and definitely of the highest standard. The hotel doesn't have a pool but it has a small gym (which I didn't see).

The staff MAKE this hotel. They went above and beyond what most 5 star hotel staff would do (and this is 4 stars). They were very nice, very patient and helpful. Where the hotel lacks, is its area. Staying at this hotel on a weekend is like a ghost town. The entire area is closed Saturday and Sunday so you will be forced to either stay in the hotel or venture into Down town Amsterdam (again only 15-20mins away by tram/metro). During the week it is slightly more bearable, but again there is nothing in the area other then large business' and cafes.

NOTE that Trams and Metro stop operating at 1am, so if you plan on having a night out in Amsterdam, you will need to pay for a Taxi home (unless someone can prove otherwise?)

I stayed there for 2 nights at the end of an Amsterdam "bender". I was a little frustrated when I turned up at 11am and was told my room wasn't ready, even though the hotel was empty. I had to wait until 3pm. I couldn't get angry because the reception was just too nice and polite.

WiFi isn't free (initially) and that really annoys me. I think it should be a standard feature in any modern hotel, like free bath towels, or new bed sheets, TV, etc. I don't see the need to charge people to use the WiFi, I really don't...

Overall, I enjoyed relaxing in my room watching UK/Euro TV, but was annoyed at the effort of having to travel into central Amsterdam to eat most of the time.

Regardless of the flawless service I would only really recommend this hotel for a business visit (do you have some kind of business to conduct in the area?) or if you have some kind of deal/offer to stay. Simply because it is in the middle of no where.

Sign up with their hotel membership and you get free late checkout, free WiFi and free daily newspaper.

I would give this hotel 5/5 if it was in a better location. Obviously that can't be changed now - BUT there is another Crowne Plaza in the city centre and I wonder if it would be just as good? who knows.

+
Service/Staff are perfect. no question there.
Room was immaculate.

+
Pricey Food/Drinks
Location can be poor, depending on your attitude.
No free WiFi

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 30, 2012
Dear valued guest,

Thank you very much for taking the time to write such a detailed review regarding your stay at the Crowne Plaza Amsterdam - South.

As you mentioned the hotel is set in a major new development area in Amsterdam: the Zuidas Amsterdam and is therefore mostly used by business guests visiting one of the many nearby offices. The location is unique as Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport. Especially during the week it is a very lively area with quite some nice places to have lunch, dinner or a drink after work. The nearby located “Gelderlandplein” offers a wide selection of shops. These features make the Crowne Plaza Amsterdam- South one of the best situated hotels in Amsterdam for all guests, whether for business or pleasure. Perhaps you will be able to experience some of these features during an upcoming stay in Amsterdam. Our Front Desk staff is always more than willing to share their knowledge about things to do and see in the area.

Thank you for complimenting the interior of the hotel and the friendliness of our staff. We are sorry that there was no option to offer you an early check-in. Please be aware that our Front Desk staff will always do their utmost to enable early check-in but that high occupancy or unavailability of the booked room type at the moment of check-in do not enable that.

However it is great that you joined IHG Priority Club Rewards, the world’s largest hotel loyalty programme and were already able to experience some of the many benefits of the programme.

We hope to see you again in our hotel in the near future and thank you again for your review.

With kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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652 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Belfast, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 13, 2012

Stayed at this new hotel in June 2012 for a girls weekend away. Hotel is very new and fresh feeling, with all the reception area very clean and modern. The rooms are fabulous... spacious and stylish with fantastic rainforest showers!
The service was second to none, with a very warm, helpful welcome from reception staff. They also went above and beyond with helping us when a taxi driver tried to rip us off, and sorted the whole situation out. There are slippers and bathrobes in all rooms, and the mini bar is very reasonable also.
The only downside was the location, slightly too far from the centre for a city break. However we got the hotel for an unbelievable price on lastminute.com (£390 for 5 people for 2nights!!) and so didnt mind spending an extra bit of cash on taxis etc. I would definately recommend this hotel, especially if you get a good deal!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 26, 2012
Dear valued guest,

Thank you very much for having chosen the Crowne Plaza Amsterdam- South for your recent stay in Amsterdam and for sharing your experience through a Tripadvisor review.

It is a great pleasure to read that the style and decoration of our product and facilities appealed to you. Moreover we are happy that you experienced a seamless and hospitable service delivered by our staff.

It is a pity that our slightly remote location did not work so well for you despite the presence of the nearby located Amsterdam- Zuid station with its public transport options to downtown Amsterdam.

Thank you as well for recommending us and we hope to have the pleasure of welcoming you soon again in our hotel.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
77 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 stars Reviewed June 12, 2012

New Crowne Plaza hotel in Amsterdam´s business district. It´s easy to reach downtown Amsterdam by public transport. The lobby, bar and restaurant are very stylish and all the staff I met during my stay were very friendly and greeted me everywhere.
The room was cosy, clean and comfortable. There was no noise from outside or from the corridor outside. I slept very well and would highly recommend this hotel for both business and leisure travellers.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 26, 2012
Dear valued guest,

Thank you so much for writing a review on Tripadvisor regarding your stay in the Crowne Plaza Amsterdam- South.

It was very rewarding to read that you liked the style of the hotel and that you had a good night’s sleep in one of our comfortable rooms. All Crowne Plaza hotels offer the Sleep Advantage programme which includes: upgraded bedding for a great night’s sleep, a range of complimentary extras including aromatherapy products to improve your sleep experience, dedicated quiet zones and guaranteed wake-up calls.

But more important than offering a new and well equipped product we are happy that our staff made a good impression by assisting and acknowledging you in a memorable way.

Thank you as well for recommending us to other travellers. We certainly hope to be your hotel of choice during your next visit to Amsterdam.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 10, 2012

This is a great addition to the Crowne Plaza family and I will give this Hotel my greatest recomendations. Stayed here for one night before a weekend in Amsterdam, due to all hotels in the city were full. Got upgraded to a jr suite as a Priority Club Platinum member, free internet and a lovely chocolate bar in my room. Had dinner in the bar and food was excellent...service great and a lovely atmosphere and menu priced very well! Was concerned about the location, but its 10 min from the airport and another 10 into the city centre with metro and train station 2 min walk from the hotel.To be honest it would have been easier staying here all weekend as the hotel we had in the city was a good 15 min walk...and not as great as this one...the only thing i would comment on was breakfast, as i came down 40 min before closing it seemed like they didnt top up any of the food, but all the plusses takes out the tiniest minus. I will defiantly be staying here on my next visit to Amsterdam.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 26, 2012
Dear valued guest,

Thank you for taking the time to share your experiences following your recent stay at the Crowne Plaza Amsterdam- South with us.

Being a Priority Club member and loyal Crowne Plaza guest, enables you to compare the various Crowne Plaza hotels in a critical manner and recommending us with so many positive words is therefore very gratifying to us. We are very pleased that both our product as service were at your satisfaction.

Thank you also for your comment about the breakfast. It is our commitment to offer all of our guests a fully equipped breakfast buffet at any time during the opening hours of the breakfast. We sincerely apologize for not meeting this standard during your last visit. Thank you again for bringing this to our attention and giving us the opportunity to improve this point.

We very much look forward to welcoming you again in the Crowne Plaza Amsterdam- South upon your next visit to Amsterdam.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 8, 2012

This hotel is located in the "financial district" of Amsterdam. If you are sightseeing and visiting the city for a few days and looking to be in amongst the hustle and bustle of the city centre... it is probably not the hotel for you. However, having said that... it is quick and easy to get into central Amsterdam using theTram (literally a 5 min walk from the hotel). Zuid train station is also located 2 min walk from the hotel!

We went over the weekend- it was quiet, we got a ridiculously good rate and the fact that it wasn't near the hustle and bustle worked for us!

The hotel itself was impeccable. Clean, modern, all the mod cons and of a very high standard.
Staff were welcoming, friendly and professional (you can tell they deal with "suits" all week).

All in all a great hotel... highly recommended we will definitely book again if going back to Amsterdam!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 26, 2012
Dear valued guest,

Thank you for posting your review regarding your recent stay at the Crowne Plaza Amsterdam- South on Tripadvisor. We are extremely pleased to read that your experience with our hotel was positive.

Your comments regarding our friendly and professional staff and the reasonable price are highly appreciated. It was especially great to read that our quiet location in the business district worked so well for you.

As you mentioned our quiet location outside the city centre has definitely its advantages for leisure guests, being only a short distance away from the train station Amsterdam- Zuid with transportation options to reach Schiphol Airport within 10 minutes and the city centre of Amsterdam within 20 minutes.

Thank you again for your kind words and we sincerely hope to have the pleasure of being your hotel of choice during your next visit to Amsterdam.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weybridge, United Kingdom
Level Contributor
116 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 stars Reviewed June 6, 2012

The Crowne Plaza Amsterdam has opened relatively recently and has a bright, modern feel to it from the moment you enter the lobby to the public areas and in the rooms as well.

It is located close to Amsterdam Zuid station which is one train stop from Schipol Airport. The train ticket from the airport is 2.5 euros. It is also close to the ring road so easy to access by car. There is an underground car park, which also makes it easy for those driving.

Whilst it has a bar and restaurant there are also a number of restaurants close by to the station, so there is a good range of places to eat at reasonable prices.

Amsterdam Zuid does not fit the image that most tourists have of Amsterdam. It is a modern, business district. That said the price of the hotel is considerably cheaper than those in Central Amsterdam and it is a short metro ride away from the centre, so for those looking for a lower cost way of staying in Amsterdam then this is a good option.

The bedroom I stayed in on the fifth floor was a good size, had good lighting and had a bathroom with a combined bath/shower where the bath was actually big enough to bathe in (unlike many hotel where the bath is notional).

There were a number of nice touches in the bedroom. On entering the bathrobe and slippers were presented on the bed in a welcoming way. There is an emphasis on having a good night's sleep, so not only do they not allow room cleaning to take place during hours when you could be sleeping (up to 10am for those wanting a lie-in), they also guarantee that if your wake-up call is not made within five minutes of the time you requested then they will pay for your night's stay. The wake up call is also not done by a machine but by a real person. They also provide two types of aromatherapy to help you have a good night's sleep - one for the pillow and one for the wrists. This is a nice touch given the importance of a good night's sleep particularly for business people.

The bed was comfortable and the room temperature was excellent.

Breakfast is served in a bright and airy restaurant. This is a very much a continental breakfast in that there is not cooked breakfast available, but there is a good range of yoghurt, cereal, pastries and cheese.

For a business trip or a lower cost city break then this is a good value for money hotel.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 12, 2012
Dear valued guest,

Thank you very much for writing such a positive and extensive review regarding your stay in the Crowne Plaza Amsterdam- South, covering all facets of the hotel and promoting its environment. We are confident that potential guests will benefit from the information that you have shared with them through Tripadvisor.

We were happy to read that you enjoyed a good night’s sleep at our hotel. Crowne Plaza has worked together with a sleep doctor and founder of the British Sleep Society, Dr. Chris Idzikowski, to improve the sleep experience at Crowne Plaza hotels to ensure guests get a great night’s sleep. This Sleep Advantage program features Quiet Zones (our fifth floor), plump soft pillows, luxurious duvets, deeply indulgent mattress toppers, sleeping tips and aroma therapy. We are happy that you were able to enjoy this and the other features of the room.

Regarding your feedback about the breakfast, we would like to bring to your attention that besides for the items you already mentioned, we do offer cooked items at our American breakfast buffet at one o one restaurant. We are more than happy to show them to you during your next stay.

Thank you again for expressing your satisfaction and we certainly look forward to have the opportunity to welcome you back as our guest in the near future.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
64 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed June 5, 2012

It is a truly great hotel (but beware: it's pricy!). The location is great even for tourist (close to the metro and tram 5 and one station away from Schiphol). But I would say the most of the guests are businessmen, because the proximity to Amsterdam Zuid business district and Amsterdam RAI exhibition grounds.

The rooms are big and modern, the hotel and surroundings are clean, the breakfast is very good. And there is an impressive atrium :)

Oh yes - the staff. I wish all hotels would have staff like there.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Crowne Plaza Amsterdam South, responded to this review, July 12, 2012
Dear valued guest,

Thank you very much for taking the time to post your positive review regarding your stay at Crowne Plaza Amsterdam-South. We are delighted to read that you overall considered our hotel to be “Superb”.

Even though it seems as if the Amsterdam- Zuid area is dominated by businessmen, our location outside the busy city centre combined with the many public transportation options nearby, are definitely a reason why the Crowne Plaza Amsterdam- South is attracting guests for a leisure stay in Amsterdam as well.

It is fantastic to read that our staff made such a good impression and we are proud that they add so much value to our product.

Again we greatly appreciate your review and sincerely hope to have the pleasure to have you as our guest in the very near future.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in Amsterdam
#7 Business Hotel in Amsterdam
#12 Romantic Hotel in Amsterdam
#12 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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