I booked this hotel through lastminute.com as a "Top Secret Hotel". I asked for a hotel 15minutes walk maximum from Centraal Station. This is what they gave me...
It is located in a business district of Amsterdam, about 20minutes by tram or metro from the Centraal Station to Zuid Station (closest station to the hotel). It is also one train stop from Shiphol Airport (main Airport). Its about 5-10min walk from the Zuid Station to the hotel itself.
On the outside the hotel doesn't look like much, but then again neither do many European hotels. The interior of the hotel is quite stunning! The rooms are very modern and definitely of the highest standard. The hotel doesn't have a pool but it has a small gym (which I didn't see).
The staff MAKE this hotel. They went above and beyond what most 5 star hotel staff would do (and this is 4 stars). They were very nice, very patient and helpful. Where the hotel lacks, is its area. Staying at this hotel on a weekend is like a ghost town. The entire area is closed Saturday and Sunday so you will be forced to either stay in the hotel or venture into Down town Amsterdam (again only 15-20mins away by tram/metro). During the week it is slightly more bearable, but again there is nothing in the area other then large business' and cafes.
NOTE that Trams and Metro stop operating at 1am, so if you plan on having a night out in Amsterdam, you will need to pay for a Taxi home (unless someone can prove otherwise?)
I stayed there for 2 nights at the end of an Amsterdam "bender". I was a little frustrated when I turned up at 11am and was told my room wasn't ready, even though the hotel was empty. I had to wait until 3pm. I couldn't get angry because the reception was just too nice and polite.
WiFi isn't free (initially) and that really annoys me. I think it should be a standard feature in any modern hotel, like free bath towels, or new bed sheets, TV, etc. I don't see the need to charge people to use the WiFi, I really don't...
Overall, I enjoyed relaxing in my room watching UK/Euro TV, but was annoyed at the effort of having to travel into central Amsterdam to eat most of the time.
Regardless of the flawless service I would only really recommend this hotel for a business visit (do you have some kind of business to conduct in the area?) or if you have some kind of deal/offer to stay. Simply because it is in the middle of no where.
Sign up with their hotel membership and you get free late checkout, free WiFi and free daily newspaper.
I would give this hotel 5/5 if it was in a better location. Obviously that can't be changed now - BUT there is another Crowne Plaza in the city centre and I wonder if it would be just as good? who knows.
Service/Staff are perfect. no question there.
Room was immaculate.
Location can be poor, depending on your attitude.
No free WiFi
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- Also Known As:
- Crowne Plaza Amsterdam South Hotel Amsterdam