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“Nice hotel good location ” 4 of 5 stars
Review of Ramada Apollo Amsterdam Centre

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Ramada Apollo Amsterdam Centre
4.0 of 5 Hotel   |   Staalmeesterslaan 410, 1057 PH Amsterdam, The Netherlands   |  
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Ranked #77 of 355 Hotels in Amsterdam
Certificate of Excellence
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“Nice hotel good location ”
4 of 5 stars Reviewed January 30, 2014

I stayed here for a weekend with my boyfriend. The hotel is well decorated and new and the rooms are clean. The staff were friendly and willing to answer any questions. The tram stop out the front is handy to get around Amsterdam. The only negative comment I have to make is that when we checked in the staff member failed to tell me that he put a €112 block on my credit card even though I had paid for the room in full via booking.com. On the day I checked out I had checked my credit card statement and thought it had been compromised. It wasn't until I asked reception about any other charges did they tell me about this 'deposit' and that in 2 days it will time out and my funds would be returned.
It took about a week and was only returned once I contacted my bank. Ramada you should probably make sure you tell people about this when they check in not when they think there credit card details have been stolen!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, February 6, 2014
Dear Sir / Madame,

Thank you very much for taking time to write us a review on tripadvisor!
Your positive words towards our staff are highly appreciated and will definitely be discussed within all departments.

At the Ramada Apollo Amsterdam Centre, we do indeed ask for a €50 deposit per night. Please do contact me in person so I can look in to your booking. This deposit should indeed be described on your booking confirmation.

Again, thank you very much for taking time to write us a review online and I do hope to welcome you back in the (near) future!


With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,757 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed January 29, 2014

Last week I spent 2 nights at this hotel for business reasons. I may say that the hotel was faboulous regarding the setting for the conference I attended, very confortable rooms, nice breakfast and delicious catering. I travel frequently and I do realise when quality on top of each detail. However, the reason that triggers me write this review was not that, in fact I found the time because I was delighted to see the outstanding performance and hospitality from one particular hotel employee, HANS!. He helped me a lot and I was so impressed he was so kind to me as I´ve never met such a nice, charming, and polite person at a reception point. Thank you so much Hans, I will never forget your .

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, January 30, 2014
Dear Suarez G,


Thank you very much for this wonderful 5 star review, this really means the world to me and my team.

Also your compliments regarding our staff are from high value to me since this is one of my main focus points. Therefore I will definitely share you compliments among my team.

It was a pleasure welcoming you as our guest, and I do hope to welcome you back for any coming conference or leisure trip.


With kind regards,

Imre Heijboer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
1 review
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 28, 2014

Room was too cold for comfort throughout my stay. Turning up the heating control didn't help much. The same went for the restaurant. Guests were having breakfast in down jackets! otherwise clean and modern.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, January 30, 2014
Dear emilyhoneychurch,

Thank you very much for writing us a review on tripadvisor!

It’s wonderful to read that you have enjoyed Amsterdam en our magnificent views.
I am however, concerned regarding your constructing feeback towards our staff. Please do contact me in person so this can be explained more into detail.

I do hope to welcome you once more and show our expected level of service to you!


With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed January 27, 2014

My boyfriend and I went to Amsterdam for the first time good hotel shame about the staff not friendly and didn't want to help and the breakfast isn't really much of buffet its basic for 4 star might need up there game......beautiful room nice and clean and magnificent views from our room.The tram right out side the hotel just mins from the centre .the bus runs outside the airport doesn't alway come so we used the train its very easy if you know your stuff before you travel and people are very helpful

plan going back this year but not this hotel

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, January 30, 2014
Dear emilyhoneychurch,

Thank you very much for writing us a review on tripadvisor!

It’s wonderful to read that you have enjoyed Amsterdam en our magnificent views.
I am however, concerned regarding your constructing feeback towards our staff. Please do contact me in person so this can be explained more into detail.

I do hope to welcome you once more and show our expected level of service to you!


With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 27, 2014

Location a bit boring but hotel is new and nice. Restaurant on top floor offers great views. Room is very nice. Haven't tried the restaurant for dinner yet, but seems like a nice place. So far all the staff have been very friendly.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, January 28, 2014
Dear Nysa Nystrom,

Thank you very much for taking time to write us a review online. I’m very glad with your compliments regarding our staff; a high service is one of our main focus points!

Please feel free to enjoy a beautiful diner on Floor 17, this is absolutely worthwhile trying!


With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed January 24, 2014

the breakfast at ramada hotel is very good.it is eccelent foods.
I am very surprised with many kinds of juice.
the restrant view also very good. the restrant is very clean.
the staffs also are very kind.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, January 26, 2014
Dear yokota2014,

Thank you very much for your friendly words regarding our staff en Floor17 in particular.
A 5 star review is one of the biggest compliments we can get!

I will definitely share your review among my colleagues in the restaurant.


With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsingborg, Sweden
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed January 24, 2014

The rooms are nice and comfortable and will give you a good nights sleep. A bit on the cold side when checking in and it took quite a while to heat it up, but eventually it got better. But I never figured out how to turn off the noisy blower in the bathroom....
The breakfast is nice and the view from the 17th floor breakfast restaurant and bar is hard to beat. Location is quite ok. Little bit outside the city centre but with the tram just outside the door it doesn't matter. You'll be downtown in less than 15 minutes. The hotel is next to a wonderful park where you can take a jog or a nice walk.

Stayed January 2014, traveled on business
Was this review helpful? Yes 33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, January 26, 2014
Dear Hans_Osvalds,

Thank you for sharing such an informative review to our future guests. The tram stop is indeed right next to the hotel and it will only take 12 minutes to get to Dam Square.

When facing challenges like the ventilation in the bathroom; please ask for our manager on duty. My colleague will assist you whenever requested.

Again, thank you very much for taking time to write us a review and I will definitely share this among the rest of my team.


With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Apollo Amsterdam Centre

Address: Staalmeesterslaan 410, 1057 PH Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 355 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Apollo Amsterdam Centre 4*
Number of rooms: 446
Official Description (provided by the hotel):
This spectacular 4-star hotel, containing 446 rooms, is not only one of the biggest hotels in Amsterdam, but also the biggest Ramada hotel in Europe. The imposing building is situated only 15 minutes from the historic city centre and is ideally located on the Amsterdam ring road and next to the RembrandtparkRamada Apollo Amsterdam Centre contains 446 luxurious rooms and suites, 8 state-of-the-art meeting rooms, sauna and fitness facilities, solarium, 300 indoor parking spaces and a spectacular restaurant & skybar on the 17th floor; Floor17! The hotel is ideally situated next to the Amsterdam ring road, with a perfect connection to Schiphol International Airport as well as Amsterdam city centre.All of the meeting rooms have natural daylight and a magnificent view; 5 Sky Lounges on the top floor (18th floor) and 3 meeting rooms on the ground floor.The newest hotspot in town is Skybar Floor17! Richard Matulessy, former Executive Chef of the well-known Amstel Hotel, is in charge of the kitchen team. Enjoy Food Entertainment on the 'highest' level, while enjoying the staggering 360-view on Amsterdam and surroundings. An open kitchen, trendy staff and good music are the perfect combination for a great night out. Drink - Dance - Dine on Friday and Saturday night with DJ's, drinks and bites; the ideal start of your weekend! ... more   less 
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