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“Luxurious” 4 of 5 stars
Review of Ramada Apollo Amsterdam Centre

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Ramada Apollo Amsterdam Centre
4.0 of 5 Hotel   |   Staalmeesterslaan 410, 1057 PH Amsterdam, The Netherlands   |  
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Ranked #63 of 350 Hotels in Amsterdam
Certificate of Excellence
Luxembourg City, Luxembourg
Top Contributor
147 reviews 147 reviews
38 hotel reviews
Reviews in 56 cities Reviews in 56 cities
62 helpful votes 62 helpful votes
“Luxurious”
4 of 5 stars Reviewed December 11, 2013

The hotel is very clean and in a fairly good location. 11 stops on the tram from Centraal station.. The room was very nice, quite spacious and a nice 32" TV if you want to watch anything. My only problem was when we arrived and the man at the frontdesk said they didnt take debit cards and that I would need to walk for 20 minutes to go draw cash. We then were served by a lady who immediately tried my debit card and it worked 100%. We were on a tight time limit and this delayed us by quite a bit. Overall I would recommend this hotel but think the staff some training.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, December 12, 2013
Dear Geoff W,

Thank you very much for your review on tripadvisor.

I’m very sorry to hear about you inconvenience during check-in. We do indeed ask for a guarantee of €50 per night. I’m glad; your debit card did work eventually. The cash machine is actually just a 7 minute walk, right next to tram stop 7 which takes you to the Leidseplein and the Museumdistrict.

Again, many thanks for sharing your experiences and I will certainly discuss you constructive feedback with my team.


With kind regards,

Imre Heijboer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,651 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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  • Danish first
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English first
Munich, Germany
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 8, 2013

We were staying for two nights in that beautiful new hotel and it was a pleasure to stay there. As we had some issues with our luggage being delayed by the airline, the staff was very nice helping us out with everything we needed. There are good transportation options to the city center with a tram station right at the corner and an airport shuttle. Would definitely come again!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, December 10, 2013
Dear Peter B,

Thank you very much for your excellent rating on tripadvisor!

I’m especially delighted with your compliments regarding our staff. I will definitely pass on your message to my team.

Again, many thanks for this wonderful review and I hope we are able to welcome you back as a guest in the future.


With kind regards,

Imre Heijboer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed December 8, 2013 via mobile

This hotel was clean, modern and comfy. The breakfast buffet was fantastic, definitely something for everyone. The room itself had a very comfy bed, desk, hairdryer, tea and coffee facilities and a smart bathroom. The hotel is a little way out of the centre but is on a direct tram line to the centre which arrives every seven or eight minutes. We had a tram pass for the whole 5 days which was so easy to use that we didn't even use the hotel shuttle service to the airport. Would definitely stay here again.

Was this review helpful? Yes 7
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Imre H, Owner at Ramada Apollo Amsterdam Centre, responded to this review, December 9, 2013
Dear Scooch_over,

How wonderful to read that you would definitely stay here again. This is certainly one of the biggest compliments we can get.

On behalf of my team I would like to thank you for your review and hopefully we will be able to welcome you back in the (near) future.


With kind regards,

Imre Heijboer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Perth, Australia
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 8, 2013

I was a bit worried about this location but when we arrived at the airport there was a free shuttle to the hotel and at the hotel there is a tram a few metres away that takes you right into dam square and central station! It was cheap as well for a ticket. The hotel itself was lovely. No complaints to be made. Found the food there a little over priced but you can get a meal at a pub/restaurant close by.

Stayed December 2013, traveled with friends
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, Owner at Ramada Apollo Amsterdam Centre, responded to this review, December 9, 2013
Dear t027,

I have just read your review of your stay in our hotel and would like to thank you for your kind and enthusiastic words. We are very happy to get 5 out of 5.

Next to this, I would like to show my gratitude for sharing such useful information for our coming guests.


With kind regards,

Imre Heijboer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 7, 2013

The hotel is very comfortable and clean - it may be a little out but its a very short walk to the Tram stop and we bought a 3 day Tram pass for 16.50 Euro's each (we got these from reception) and managed to get everywhere very easily - the only gripe would be full size pillows would be nice

Room Tip: Buy your tram ticket from reception
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, Owner at Ramada Apollo Amsterdam Centre, responded to this review, December 9, 2013
Dear Garrych,

Thank you very much for taking time to leave us a review on tripadvisor!

I would also like to thank you for providing us with your constructive feedback. This will certainly be discussed with the persons responsible.

It has been a pleasure welcoming you as a guest and hopefully it will be again in the future.


With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holon, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2013

Dont be panic with the location. you have under your nose Tram num 13 that take you every 8-12 min to the center and from there to anywhere with other tram.
nice breakfast, very good attitude. the rooms are too dark, that the only problem with this hotel.

Room Tip: try to ask for high floor. the view is more amazing from there...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, December 3, 2013
Dear Ido Y,

I would like to thank you for taking time to write this wonderful review regarding your recent stay at the Ramada Apollo Amsterdam Centre.

Next to this, I would like to thank you for providing us with your constructive feedback, this will definitely be discussed among all departmental managers.

With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 2, 2013

This hotel was booked for me via travel agent. Upon arrival we were given a room with a double be instead what was oredered two tin beds,.The receptionist said we had been given what was ordered, We then booked another room at 120 euros which was much more than I had paid originally. The receptionist later said it had been her fault and she would speak to the manager which she failed to do. I asked for the general managers contact which I received a email saying he cannot be contacted Then contacted the Chief Executive of the group and again received no answer

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imre H, General Manager at Ramada Apollo Amsterdam Centre, responded to this review, December 3, 2013
Dear Hammers2020,

My sincere apologies for this inconvenience, this is definitely no our expected level of service.

I do think that you might have a wrong e-mail address; please contact the hotel and I’m sure my colleagues will provide you with the right contact details.

With kind regards,

Imre Heijboer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Apollo Amsterdam Centre

Address: Staalmeesterslaan 410, 1057 PH Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #63 of 350 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Apollo Amsterdam Centre 4*
Number of rooms: 446
Official Description (provided by the hotel):
This spectacular 4-star hotel, containing 446 rooms, is not only one of the biggest hotels in Amsterdam, but also the biggest Ramada hotel in Europe. The imposing building is situated only 15 minutes from the historic city centre and is ideally located on the Amsterdam ring road and next to the RembrandtparkRamada Apollo Amsterdam Centre contains 446 luxurious rooms and suites, 8 state-of-the-art meeting rooms, sauna and fitness facilities, solarium, 300 indoor parking spaces and a spectacular restaurant & skybar on the 17th floor; Floor17! The hotel is ideally situated next to the Amsterdam ring road, with a perfect connection to Schiphol International Airport as well as Amsterdam city centre.All of the meeting rooms have natural daylight and a magnificent view; 5 Sky Lounges on the top floor (18th floor) and 3 meeting rooms on the ground floor.The newest hotspot in town is Skybar Floor17! Richard Matulessy, former Executive Chef of the well-known Amstel Hotel, is in charge of the kitchen team. Enjoy Food Entertainment on the 'highest' level, while enjoying the staggering 360-view on Amsterdam and surroundings. An open kitchen, trendy staff and good music are the perfect combination for a great night out. Drink - Dance - Dine on Friday and Saturday night with DJ's, drinks and bites; the ideal start of your weekend! ... more   less 
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