Stayed here for two days with my husband. There was a queue to check in and we were then advised to come back at three pm as our room was not ready and guests dont have to. Check out until 3pm. We're given a key pass to put our luggage in storage.
When we returned and got to our room it was clean, a little on the small side but still comfortable. We didn't use any of the tea or coffee facilities but did note that they only supply paper cups.
We didn't eat any. Meals at the hotel preferring to catch the tram to the near by eating areas. Zurich restaurant that's uneasy walking distance has some amazing food at reasonable prie.
We did go to the 17th floor for cocktails on oh return to the hotel, prices here are reasonable and service was prompt and friendly even with our lack of dutch