Arrived a little early for check in to be offered rooms at another hotel (sister hotel but a long way from JL location) we were told this was due to a mix up with bookings. We booked through Expedia early in the year so was a little surprised.We declined the offer and ended up with two rooms, one on the ground floor next to the lift and stairs and one on the second floor in the same position. This meant quite a bit of noise from people using the small, hard floor stairs. Also lots of noise from the room above, so in hindsight I would request an upper floor room, not next to stairs. The room itself was fine, two single bed pushed together, did request a double but not a big issue that this request was not applied.
Location was really good and we enjoyed the walk into and back from the centre. Helpful staff on the reception, every question or request was dealt with and storage of our bags on our final day was a great help.