JL 76 is a very nice boutique hotel (approx. 50 rooms) in the museum district of Amsterdam, therefore not in the busy center, but not far (walking distance or tramway).
The only problem we had was that the room that was given to us in the first place was basically ..in the basement. Therefore : only a small window at the ground level, with no view, impossible to see the sky. We were very unhappy and asked to have another room. The staff felt sorry for us, but couldn't do anything as the hotel was fully booked. However, the promised to give us another room the day after for our 2nd night. We just had to pack our luggage and leave it in the room in the morning, it would be transferred by them to our new room. Which was done: we had a room on the highest floor and even had a free bottle of white wine with a handwritten apology note.
For me, service is the most precious point in luxury, and the way they dealt with all this was perfect.
Otherwise, the hotel is very nicely decorated, the bed is comfortable, the bathrooms are nice, the breakfast is very good (buffet + possibility to order a lot of other meals for free).
I just think that no hotel of that level and price should have rooms in at the -1 level...
that's why my mark is 4/5 and not 5.
Many thanks to the staff if they read this note !
- Official Description (provided by the hotel):
- Hotel JL No76 is located in two 18th-century mansions in the heart of Amsterdam, right in the middle of the museum & fashion district. Leidseplein, Vondelpark, Concert Hall and its two sister hotels, Hotel Vondel and Hotel Roemer are a stone's throw away. Hotel JL No76 has 39 luxurious rooms, a lounge, honesty bar, restaurant and a private inner garden. The honesty bar allows guests to make or serve a drink or bite at any convenient time. The hotel is decorated in boutique style with the use of high quality materials and has a large collection of art on display. Barbara Broekman, a well-known Dutch artist, has designed a special range of wallpaper for each of the 39 rooms. This wallpaper is based on details enlargement of originally embroidered artworks. The rooms are decorated in 5 ambiances and are equipped with modern facilities like free use of iPad, wireless internet, iPod dock station, Nespresso coffee machine, Flat Screen TV, DVD player and DVD library. All executive rooms have a Jacuzzi with built-in TVs. The comfortable COCO-MAT beds in all rooms ensure a relaxing stay. ... more less
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