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“Expensive Mediocrity” 2 of 5 stars
Review of Bilderberg Garden Hotel

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Bilderberg Garden Hotel
5.0 of 5 Hotel   |   Dijsselhofplantsoen 7, 1077 BJ Amsterdam, The Netherlands   |  
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Ranked #92 of 344 Hotels in Amsterdam
Oslo, Norway
Top Contributor
61 reviews 61 reviews
39 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
“Expensive Mediocrity”
2 of 5 stars Reviewed October 5, 2013

This is a second rate hotel at first-rate hotel prices. Strengths are staff who are always willing to help, and a location in a very pleasant part of the city where you are away from the swirling masses of tourists and instead can watch how Amsterdamers live and go about their daily lives. There is a Starbucks just 5 minutes walk away and you can sit outside and watch the world go buy. There are several other cosy cafes on the same street too.

Then there are the weaknesses. The rooms are bland, decor is uninspiring and TVs a bit on the small side. All internet must be paid for - even for use in the lobby! The heating system in my room would only blow out cold air. When I asked for this to be seen to, I was given a little fan heater to plug in. Why pay 200 euro a night to sit in a room with a little fan heater plugged in? This made it feel more like a bedsit than a hotel room. Took me back to my student days.

The hotel bar is tiny and no use. Fortunately, the Hilton is just across the road and they have an excellent bar where I drank good martinis and watched the busy action at the bar. There was also a log fire and a generally good atmosphere. The bar food was also good. I had some reasonably priced champagne and caviar. A great snack.

As many others have said, the breakfast is expensive and boring. The whole experience was one of being in a place whose prices matched its pretensions but not its quality.

Next time I stay in Amsterdam it will be the Hilton.

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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661 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Top Contributor
154 reviews 154 reviews
25 hotel reviews
Reviews in 58 cities Reviews in 58 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 2, 2013

This hotel is often tagged as a 5 star hotel - and the prices of the restaurant €22 for breakfast and hefty prices for starters and entrees would seem to support this. Overall though it is probably stretching it to say it is 4 star. It looks the business, all staff uniformed etc, but the underlying infrastructure etc lets it down a bit. They insist on €50 per room, per day in either cash or a credit/debit card, up-front to cover costs booked to room - even if you state you will not be having breakfast etc. We rarely had top ups of the meagre tea/coffee making items - but they do like giving you apples - everywhere you go there are apples!!!!! Room was fine though, very comfy, and the staff were very helpful. As this is the second time we've used this hotel, next time we may try somewhere different, but overall we had an enjoyable stay.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LUTON
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 26, 2013

We have stayed at this Hotel before and rebooked based on old memories. Sadly it did not like up to its old reputation. We made a last minute reservation for 4 nights and were disappointed with the size and dull view from our room. Far too expensive. They used to offer a really special breakfast now for 20 odd euros it is mediocre. The tables were not re-laid from earlier diners and everything had to be requested eg tea and coffee, adequate hot water, fruit juice glasses even fruit juice, poorly cooked and cold. Wouldn't risk it again.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Roma
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed September 24, 2013

Booked a room three weeks in advance, arrived on the day of my reservation, checked-in and went to my room, only to discover that my "deluxe double or twin room - one large double" (I quote from my reservation), was in fact the sitting room of a suite, with a large table, where a collapsible sofa-bed had been placed. Went down to the reception and asked for a room with a proper bed. Long discussion on what a bed actually is, which finally ended in their conceding that the hotel was full, and they had adapted the sitting room of a suite. Why give it to me who had booked three weeks in advance? "Because the management thought it was only for one night and you wouldn't mind" Insisted in having a room, smaller, bigger, whatever, but with a normal bed, no way. They offered a discount, which I turned down and volunteered to pay more if necessary, but to give me a room with a bed, which I thought was not asking too much.
Eventually they moved me out of the hotel, to the Hilton across the street. Which I recommend warmly.
Whereas regarding the Bilderberg palace, if you really have to book there, make sure there is a real bed in your bedroom.
Sole good thing: the young lady that took care of me at the reception was very nice.

Room Tip: if you really have to book there, make sure there is a real bed in your bedroom. (I enclose picture...
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  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 18, 2013

I'm not sure i can think of one positive thing to say about this hotel, except for the politeness of the staff. It is not 4* let alone 5. It resembles an old-peoples home (and the elevator smells as such). The rooms are ok, but of 3* standard. There is a 17€ charge for internet access, but the icing on the cake is the 17€50 charge for access to the fitness centre 'over the road'. I've never stayed in a 5* star hotel that charges for such facilities!

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schilde, België
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 17, 2013 via mobile

The hotel is ideally located in the nicer part of Amsterdam, near the Van Gogh and Stedelijk Museum. The entrance is ok and looks nice and modern. The staff is friendly as well. For a five star hotel I miss a lot of extra's: no pool, no fitness (available across the street for eur 17,50, far toonhigh a price), a small and too dark bar and lobby. The room itself was a bit outdated but nicely refurbished with a good bed (type boxspring). What struck me as odd for a five star hotel is the fact that my matras had a plastic cover, that is really very uncomfortable and warm. The bathroom is ok, but not all the plastwork was neatly done and I had to shower in the tub. Wifi was available in the room and roomservice was friendly and fast. I had the caesar salad which was good. If you can choose between this hotel or the Hilton next door, choose the latter!

Stayed September 2013, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 13, 2013

This is my second time staying at the Bilderberg Garden. It's convenient during the IBC expo and a decent enough hotel. However during this stay I checked in normally and authorised a payment on my credit card for 50 EUROs per night and left my credit card on file as normal in most hotels worldwide. On our second night at the hotel, a colleague of mine had a complaint about pre-paying his full stay at the hotel after receiving a cryptic message to his room in the morning. Something that is unheard of in any hotel and so I went with him to the front desk. The concierge had no good explanation for this and got more and more rude trying to explain an unexplainable situation at which point we walked away trying to wait for a more convenient time to talk to hotel staff that could actually help. Minutes later my credit card was charged a no-show fee for the full stay at the hotel. A totally unauthorised charge and ridiculous considering I'm still staying at the hotel. Obviously a snap reaction and bad judgement by the concierge. But asking for the manager yielded no one and just even more rude reactions by the concierge for having been caught charging a no-show fee for now reason (He probably didn't realise I'd get immediate notification by my bank). This kind of behaviour is unacceptable in any hotel and totally insane. I do hope the hotel can fix this before I check out.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bilderberg Garden Hotel

Address: Dijsselhofplantsoen 7, 1077 BJ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#55 Luxury Hotel in Amsterdam
#60 Family Hotel in Amsterdam
#69 Romantic Hotel in Amsterdam
#72 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Bilderberg Garden Hotel 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Bilderberg Garden Amsterdam
Hotel Bilderberg Garden

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