Stayed in Bilderberg Garden for one night after moving on from another hotel.
First of all the location is great, relatively close to the city centre while situated in a calm, higher class area with wonderfully cozy cafes nearby.
The room is modern and clean, comfortable beds and a nice bathroom. Bathrobes and apples in the room were a nice addition.
The service however was what ruined the experience entirely.
The room was paid for in advance, yet the reception rudely requested 50€ deposit (which was neither mentioned anywhere beforehand nor was it explained nor did I notice anybody else paying this).
Every other employee simply ignored us and offered their help to the customers in front and behind us instead.
We were appropriately dressed and not in any way negatively attracting attention apart from being younger than the average customers, so I find this behaviour absolutely inacceptable.
The next day however we were woken up three times starting at 7am by employees entering our room just to leave again.
Upon checking out of the hotel, I had to demand the 50€ deposit as the receptionist seemed to know nothing about it.
The price paid did not justify the room, but considering the many incidents we had with the employees it was an absolute waste of money and I would not recommend anybody to book this hotel.
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- Also Known As:
- Bilderberg Garden Amsterdam
- Hotel Bilderberg Garden