This is a charming boutique hotel. The staff were friendly and helpful. Aside from the elevator breaking down several times...thankfully there are only like 4 floors, we had a comfortable stay. The location is great, within walking distance of most sites. The bathroom was very nice with nice amenities, but as with most European hotels; there is always something a bit off concerning privacy. This one had a frosted door with a clear strip of frame all around, so there was always a view inside the bathroom...one the I don't care to have. The shower was very nice, but the water would always seep beneath the glass door onto the marble floor forcing the bather to spend some time sopping up the floor after every shower.