I stayed here prior to a cruise and was pleased with my choice. The hotel is small, but well done. I thought the location was great in a nice neighborhood, right on a canal, with a tram stop on the door step. The decor is well designed. The staff was fantastic and helped send and receive my laundry that I did through another company. They also were very helpful in sending me detailed instructions to their hotel from the cruise terminal. My room was in the basement, but it was large, luxurious and clean. Loved the bathroom. It had a huge rain shower. They didn't have the 2 beds ready as requested, but had made out the sleeper sofa which I slept in one night and they were able to remedy the problem the following day. I would be happy to stay there again in the future.