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“Amazing customer service” 5 of 5 stars
Review of Amistad Hotel

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Amistad Hotel
2.0 of 5 Specialty Hotel   |   Kerkstraat 42, 1017 GM Amsterdam, The Netherlands (Canal Ring (Grachtengordel))   |  
Hotel amenities
Ranked #54 of 201 Specialty Lodging in Amsterdam
Certificate of Excellence
London
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing customer service”
5 of 5 stars Reviewed November 4, 2012

The hotel was full so we stayed in a nearby apartment attached to he hotel - it was excellent: clean and with everything you need. Joost from the hotel was amazing, booked tickets for attractions for us, gave us bar and restaurant recommendations (which were great) - probably the best customer service I have ever had in a hotel. Well worth the price and an excellent location within easy walk of everything.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
    82
    48
    10
    14
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mexico City, Mexico
1 review
4 of 5 stars Reviewed November 2, 2012

Great location, walking distance from the museums and nice gay clubs on the same street-- sauna a couple of blocks away. Simple, discreet and clean hotel-- safe neighborhood, staff very helpful and nice--- they cook you breakfast everyday until mid day ( great if you are partying out and want to sleep). You have free internet in your room-- I stayed there for 1 entire week and I would definitely return again...

Room Tip: If you are definitely the type of person who do not want to share toilet and shower-- go choose the...
See more room tips
  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 17, 2012

Joost and Mike are great hosts. They were helpful in directing us around Amsterdam. We stayed for a week, and this hotel is in the prefect location to walk everywhere. Walk to the old city or to the museum district. Lots of bars and restaurants in the neighborhood, including a patissiare open late at night.
I would stay here again in a hearbeat. I thought it was a good value for Europe. The rooms are reasonable size - bigger than the common European size room - and more luxurious. The beds are very comfortable - something not common in Europe.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 21, 2012

I have no complaints about this hotel. It doesn't pretend to be a 5 star hotel and you shouldn't expect one. I had one night in Amsterdam before heading into the countryside, and this place was perfect. I received a very friendly welcome and was given loads of information about the surrounding area, which bars & restaurants to go to etc. The room was clean and pleasant, the stairs didn't bother me - you have to expect stairs in this kind of building in Amsterdam right? So not sure why people complain about it.They kindly gave me a free upgrade on the room on arrival so I had my own bathroom which was appreciated. The hotel is in a fantastic location and the room rates I thought were perfectly reasonable.
I have no problem recommending this place to anyone and would probably book there again next time I am in Amsterdam despite being someone who likes to try different places.
I did receive a couple of pretty nasty mosquito bites while there, but that is hardly the hotels fault & is certainly not a complaint - I just want to warn fellow travellers about the nasty little blighters as it didn't even occur to me to check for them.
In summary: For the price, and for what this place is, it was absolutely perfect for my needs & I enjoyed my stay. Thank you.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2012

Amsterdam is amazing and the Amistad simply adds to a great stay in the city. Owner Joost and his team (Mike and Rick) made our stay a most enjoyable and memorable one. The location is great and Joost was extremely helpful in pointing out many of Amsterdam's highlights for tourists. I am certain to return to Amsterdam and would make the Amistad my first stop again - THANK YOU to you all for a great stay!!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamaica Plain, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2012

Just returned from a week stay at the Amistad. I had booked this hotel on line and was pleasantly surprised. It is very convenient to shopping, the flower market and the museums. There are about three gay bars on the same street and others about a 10 minute walk from the hotel. Mike, Rick and Joost were great hosts, cooking breakfast to order each AM. I would definitely stay there again.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 14, 2012

From the moment we arrived and were greeted by owner Joos it set the tone for our stay. Located in a typical central Amsterdam shop/house it is perfect for getting around by day or night. Rooms are simple but well appointed but like all similar properties the stairs are steep! Loved it and would certainly go back.

Room Tip: Think of your legs. If you need a lower room ask for it.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Amistad Hotel

Address: Kerkstraat 42, 1017 GM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #54 of 201 Specialty Lodging in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Amistad Hotel 2*
Number of rooms: 7
Reservation Options:
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Also Known As:
Amistad Hotel Amsterdam

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