I have no complaints about this hotel. It doesn't pretend to be a 5 star hotel and you shouldn't expect one. I had one night in Amsterdam before heading into the countryside, and this place was perfect. I received a very friendly welcome and was given loads of information about the surrounding area, which bars & restaurants to go to etc. The room was clean and pleasant, the stairs didn't bother me - you have to expect stairs in this kind of building in Amsterdam right? So not sure why people complain about it.They kindly gave me a free upgrade on the room on arrival so I had my own bathroom which was appreciated. The hotel is in a fantastic location and the room rates I thought were perfectly reasonable.
I have no problem recommending this place to anyone and would probably book there again next time I am in Amsterdam despite being someone who likes to try different places.
I did receive a couple of pretty nasty mosquito bites while there, but that is hardly the hotels fault & is certainly not a complaint - I just want to warn fellow travellers about the nasty little blighters as it didn't even occur to me to check for them.
In summary: For the price, and for what this place is, it was absolutely perfect for my needs & I enjoyed my stay. Thank you.