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“Fantastic Staff” 4 of 5 stars
Review of Hotel Sebastian's

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Hotel Sebastian's
3.0 of 5 Hotel   |   Keizersgracht 15, 1015 CC Amsterdam, The Netherlands (Jordaan)   |  
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Ranked #16 of 345 hotels in Amsterdam
Belfast,
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Fantastic Staff”
4 of 5 stars Reviewed April 24, 2013

Excellent staff. The hotel should run a course in customer service because this hotel provides possibly the best customer experience I have ever received. Thanks to all the staff for making the stay so special.
Hotel is on beautiful quite street along the canal. Room was faultless, spacious, clean, quiet and comfortable.
Breakfast was all that could be needed. Continental plus scrambled eggs, mushrooms, bacon and sausage options.
Location was within walking distance of all the main attractions and only a short walk from central station but a location slightly further south in the city might have suited us better. Main Museum like Rijks and entertainment area like Leidseplein all a bit long walk.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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English first
Amsterdam
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

Great location but within walking distance of all the main areas of interest. The hotel has plenty of character and all the staff were friendly and helpful. Would recommend as an ideal base to visit a wonderful city.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

I had read a lot of reviews about hotel Sebastians and heard a lot of good reports about the staff. It was clear to see why the staff had such great reviews as we also found the same. Every time we had a query the staff went out of their way to answer our questions or find out. They were friendly and gave us great tips when renting bikes. The room was not as small as we had anticipated. We barely spent any time there so it didn't need to be any bigger. The rooms were clean and basic with daily room service.

We got a train from the airport to the train station for €4,40 each way and it was about a 10-15min walk from the station. Easy to find.

The hotel is in a good location. Located on a beautiful canal in the Jordaan area. We walked everywhere and didnt need to use public transport once. Although we did hire bikes which was a great idea. The bike riders are a little crazy but it adds to the fun :) We rented our bikes from the hotel for convenience. They were very helpful and gave us good advice.

There are lots of great places to go in Amsterdam. I would recommend the Pannenkoekenhuis Upstairs in the centre for a quirky pancake house. The pancake bakery close by was good too. We also visited a very popular restaurant called Toscanini which is close to the hotel. It's a lovely italian, more on the expensive side. You need to book in advance to go here. There is also a great cafe called Winkel, close to the hotel which does scrumptious apple pie.

The Heineken experience is worth a visit, as is the anne frank huis, vondelpark, sandemanns red light district walking tour and hiring one of the canal bikes.

Enjoy Amsterdam, we did! Thanks hotel Sebastians :)

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2013

We stayed for 4 nights at Hotel Sebastian's, and cannot rate it highly enough. We were especially impressed by the brilliant staff, who were incredibly welcoming and could not do enough to help. We were placed into one of the new rooms that the hotel have recently completed - it was excellent. Very luxurious and spacious with beautiful patio windows out onto a terrace. Location was perfect - lots of great little restaurants nearby in Jordaan (the hotel provide a restaurant recommendation list - very helpful), and only 10/15 minutes walk from the main railway station. We explored a lot, and the area that the hotel was in was our favourite by far. Excellent place to stay!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sebastian's

Address: Keizersgracht 15, 1015 CC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #16 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Sebastian's 3*
Official Description (provided by the hotel):
Directly on the Keizersgracht, one of the most picturesque canals in the heart of Amsterdam, you will find Sebastian's, a contemporary three-star hotel with a unique and sophisticated design and atmosphere. Whether you are in the capital city for business or to enjoy the vibrant nightlife of Amsterdam, Sebastian's is the place to be. The location alone is worth the stay: a stone's throw from the Jordaan district, with its numerous cafés and restaurants, and Haarlemmerstraat, home to a wide variety of shops and a number of colourful Amsterdam outdoor markets. The hotel bar also boasts a unique and charming atmosphere. It is a ‘real' bar with a contemporary, trendy design and a meeting place for both young and old, who come here to enjoy a delicious cappuccino, cold beer or glass of one of the wide range of wines served. All of this can be enjoyed in a relaxed, jazzy setting. ... more   less 
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