I stayed at this hotel with my boyfriend over New Year. The hotel is lovely and modern, the room was clean and the beds were comfy. Staff were polite but not very chatty. As soon as we arrived, we were asked to pay a city tax of €28 plus a deposit of €50. There are two lovely cafes just along from the hotel, Caffe Milo and Caffe Kuijper. On our first night we went for dinner at Caffe Milo, the food was delicious and drinks were so much cheaper than in the centre of Amsterdam. Both are lovely for breakfast too and much cheaper than the hotel. Would definitely recommend! We made the mistake of ordering breakfast at the Hotel and it was cold, very disappointing and €17 each! Not worth the money at all. There are several tram lines outside of the hotel, Tram 9 takes you straight to Dam Square and Centraal Station which was really handy. It was worth it being a little bit further out but it only takes 10 minutes on the tram until you're in the centre of Amsterdam.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time in writing a review. I'm very sorry to hear that your expectation didn't match the reality.
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Sorry to read that the breakfast served was not what you would expect from a 4 star hotel. With your input we can improve ourselves. I hope I may welcome you again so you can experience that we will do anything to give you a pleasant stay.
Could you contact me to discuss a proper solution for the caused inconvenience?
Claire van Campen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.