I went there with my partner for a long week end and I took this hotel because it wasn’t in the centre, but it wasn’t so far, and it looked like a nice non-standard place.
I will start with the negative points:
First of all, the entrance: why there is a dressed table right in the entrance, which no one ever used? It’s just to say “hey, we have a restaurant”? I entered the hotel and I was already a little bit lost.
Then, the reception. I don’t know why you decided to have them like supermarket desks, but it’s a choice, and it doesn’t matter. But I had to wait, and too much, and then had a receptionist that wasn’t smiling at all … this is important for me, and it wasn’t a good start.
Property: the room was quite clean, except the fact that I found a hair in the bathroom wall near the toilet.. but the corridor to arrive in the room was terrible. Black stains everywhere, and not recent. I would heartily suggest to change the carpeting (also because the theme is awful).
In the end, the breakfast. Very well presented, large choice, ham, cheese, eggs, fruits but… 17euro?? Are you serious?? I had it once, then for 5euro I had every day a very good breakfast 50 metres from the hotel.
Positive points: very good position. There is a tram stop right in front of the hotel, and it goes directly to the centre. The bed is very comfy and the room is big enough…
Anyway, I would not suggest this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time in wrting a review.I'm very sorry to hear that we did not meer your expectations.
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With your input we can improve ourselves. I hope I may welcome you again so you can experience that we will do anything to give you a pleasant stay.
Could you contact me to discuss a proper solution for the caused inconvenience?
Claire van Campen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.