I recently stayed here on a 5 day break, we had a deluxe room which overlooked the garden and was very quiet. From the moment we entered the hotel I found all the staff were very friendly, we arrived early so could not immediately go to our room but the reception arranged for our bags to be stored until it was, everbody spoke perfect english. The only issue I had was with the tea and coffee not being full when we arrived which was quickly rectified by the reception. Other than that it was a perfect stay. I did not eat in the restaurant but can recommend for something completey different a suriname restaurant called Lalla Rookh which is on the main road between the hotel and the Muiderpoort station, it looks basic but the food is absolutely delicious and very good value. If you are looking for a special place for a meal, stay on tram 9 for another 2 stops, there is a restaurant in a park on the right called De Kas which means greenhouse, they grow all their vegetables on site and the food is amazing but you won't get any change out of 100 euros with wine !!.