We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, friendly helpful staff, great views” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Amsterdam Centraal Station

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added DoubleTree by Hilton Hotel Amsterdam Centraal Station to your Saves list
DoubleTree by Hilton Hotel Amsterdam Centraal Station
4.0 of 5 Hotel   |   Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands (Centrum)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Book early, up to 20% off
Ranked #50 of 356 Hotels in Amsterdam
Certificate of Excellence
Mesa, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location, friendly helpful staff, great views”
5 of 5 stars Reviewed July 25, 2014

I recently stayed a the Doubletree following a Rhine River Cruise. I was very pleased to discover the doubletree was a very short walk from the terminal where I left my cruise. No cab service was required. It is also very close walking distance to Central Station for trains. City tram and bus service was also close. I showed up at the hotel around 9:30am and was checked in by 11:30. My room was pre-assigned so I had to wait for cleaning service to get in but they expedited things for me. I had an Executive room so I was given access to the lounge while I waited for my room. The staff was friendly and cheerful! They give you hot cookies at check in. Yummy! The guest service desk staff were excellent! The hotel was extremely busy but they did their best to accommodate everyone. My room was small but what a fabulous view! Sky lounge was great and the best view of the city around! They have Starbucks on the first floor and also rental car service counter. I highly recommend this hotel! Only problem with doing so is there will be less space for me upon return!

Room Tip: Get a view of the city!
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, July 28, 2014
Thank you so much for sharing your positive feedback. I am happy to read that you had a pleasant stay. Caroline.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,377 reviews from our community

Traveler rating
    2,104
    1,634
    449
    116
    74
See reviews for
481
1,970
224
764
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,166)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2014 via mobile

Hotel Ops Manager Franny made our stay wonderful by moving us to a room with a canal view, decorating it with balloons & birthday items, giving us a $50 Euro gift card to the Sky Lounge, and birthday chocolates with a bottle of champagne...hotel location is gr8...beds are comfortable...breakfast wonderful...staff is gr8...loved everything about this hotel.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, July 28, 2014
So nice to read that you enjoyed your stay that much. Hopefully we will see you back again soon!
Caroline.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Although I was familiar with the Hilton brand, I had never stayed at a Double Tree Hilton. After reading good reviews about Double Tree in Amsterdam, my husband and I decided to go ahead and book. Our experience was perfect in every way. The hotel was beautiful, the location was perfect, and the staff couldn't have been friendlier. We plan to go back.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, July 25, 2014
It is so nice to read that you enjoyed your stay that much! Hopefully we may welcome you back again soon.
Caroline.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogis-Bossey, Geneve, Switzerland
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 24, 2014

Adjacent to the central station, the only transport needed to explore downtown Amsterdam are appropriate shoes! To our surprise, the car rental drop off was in the parking garage of the Doubletree by Hilton. The room, though relatively small, but normal for Amsterdam standard, was very convenient with eye-caressing view on the "Schreierstoren" and the perspective of downtown Mokum. The facility was very clean, including our room and bathroom. The executive lounge was conveniently located at the ground floor and provided a straight forward dutch breakfast. Definitely, a hotel we would recommend both for leisure as well as business, whether within or outside of Amsterdam.

Room Tip: Request a city-side room if you do not like the sound of trains!
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, July 25, 2014
Nice review, thank you for sharing!
Caroline.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 24, 2014

We booked in for a couple of nights. In town for a couple of meetings and some sightseeing. On arriving at the hotel we were told that our room wasn't ready. Fair enough it was early (10.30am) We left our bags and wandered off. Came back at 2pm room still not ready (although other guests in the queue ahead of me were all checking in with no issues at all. So I can only deduce that even though I specifically asked for an early check in prior to arriving, the rooms were still handed out on a first come first serve basis. Not good and not what I expected. The rooms themselves were ok. Small but fairly well appointed. The skylounge is very nice although the service in there is very hit and miss. Friendly but not very efficient. Breakfast was ok, nothing more, nothing less. We chose to grab breakfast out in the City instead. It's not a terrible hotel but it is VERY impersonal and the staff didn't really seem all that interested in actually helping you achieve anything! They just gave a vacuous smile and essentially ignored everything that was said to them! Would I return? Nope, probably not.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, July 25, 2014
Thank you for sharing your feedback. My apologies for your experience during the check in procedure. I will share this within our teams to improve our level of service.
Hopefully we may welcome you back again soon! If there is anything else you would like to discuss, please do contact me personally.
Caroline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 24, 2014

Stayed here for two nights and was very impressed. The location is excellent next to Centraal Station. Easy to get to from Schiphol Airport. Check-in was a breeze with a complimentary warm cookie a nice touch and we upgraded to an executive room. This gives you a view over the city rather than the railway track to the rear, although that view is not unpleasant either, as it looks over the water as well as the tracks.
Executive room gives you access to the Executive lounge for continental breakfast and free drinks and snacks from 6pm to 8pm each evening. The lounge is quite small and at busy times the staff were having difficulty keeping up with the supply of food and drinks. We over spilled into the main bar area as there was no seating available. Special mention to David who came out from the lounge and topped us up with some wine and snacks. Well over and above our expectations. Also, there are bottles of water and apples freely available at the reception area.

In fact the staff at this hotel were the stand out feature of our stay. Every member of staff we encountered made us feel welcome from just a simple "hello" when passing in a corridor or elevator to the concierge, reception and bar staff who made us feel like they were all genuinely glad to see us. The bar manager impressively remembered our drinks order from the previous day.

A visit to the Sky Lounge is a must even if it's just for one drink. The view of the city was fantastic as we watched the sun go down and our meal was excellent.

We would have no hesitation in recommending this hotel for a visit to Amsterdam and will definitely be back.

Room Tip: Definitely consider an upgrade to an executive room
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, July 25, 2014
Very nice to read your positive review, thank you!
Caroline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 24, 2014

Stayed 4 nights in king suite well worth the extra money,staff very pleasant and helpful ,providing a very useful map.The complementary breakfast was good,plenty of choice,we only called in the happy hour once but the snacks very lovely.Hotel right by buses,trams and station.The river boats were only a few minutes walk.call in the tourist information to book tickets for Anne franks house,saves a 2 hour queue.Ice bar an experience .

Room Tip: We had room on 8th floor overlooking railway and river,even with the trains going past it was quiet...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, July 25, 2014
It is great to read you enjoyed you stay with us! I will make sure to share you compliments with the team. Thank you very much for this review.

Kind regards,
Caroline Receveur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Amsterdam hotels
Centrum
Crowne Plaza Amsterdam City Centre
Red Light District (De Wallen)
Radisson Blu Hotel, Amsterdam
Show Prices
Show Prices
Show Prices
Hilton Amsterdam
#56 of 356 in Amsterdam
4.5 of 5 stars 1,739 reviews
citizenM Amsterdam
#38 of 356 in Amsterdam
4.5 of 5 stars 3,440 reviews
Eastern Docklands (Oostelijk Havengebied)
Moevenpick Hotel Amsterdam City Center
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Amsterdam Centraal Station? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #50 of 356 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 553
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hilton EMEA, Orbitz, Cheap Tickets, Odigeo, HotelsClick, getaroom.com, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel Amsterdam Centraal Station reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel Amsterdam Centraal Station, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.