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“Delightful Stay” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Amsterdam Centraal Station

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
4.0 of 5 Hotel   |   Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #48 of 343 hotels in Amsterdam
Singapore
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
47 helpful votes 47 helpful votes
“Delightful Stay”
5 of 5 stars Reviewed May 17, 2014

DoubleTree by Hilton Amsterdam Centraal Station was so centrally located(next to Centraal Station) travellers can reach Amsterdam’s famous shopping streets and heritage sites within minutes of walking distance.Trams,buses,metro,canel cruise are somewhere around the corner too.
Direct train to/from Schiphol International Airport and well connected international train sevices.
A bit of waiting during check in as this is a popular hotel at excellent location ,crowds are expected.
Warmly welcome by the receptionist and were given 2 sweet chocolate cookies as a appreciatation for waiting.
Reserved a twin executive room(due to over demand standard room were fully booked),assigned room 635 was stylish, bright and spacious, floor-to-ceiling windows with fabulous views of the historic city centre of Amsterdam as well as the IJ River. Enjoy an Apple iMac computer(both TV &
internet access), complimentary WiFi access, coffee/tea facilities,ironing facilites,safe,minibar etc. Nice and clean bathroom with power shower and some basic toiletries as well.
Executive room are for entitled for late check-out till 2PM and free newspaper.This room also offer complimentary late afternoon drinks and snack(pastries,crackers,candies,fruits etc) in the Executive Lounge which is also accessible 24HRS for free coffee,tea and water.
Variety of breakfast dishes, dishes replenished fast and very appetising. Highly recommended fried fish fillet,sushi and extra long sausage. If provided with a Espresso coffee machine is would be better,as coffee served to table taste bland.
Overall have a joyful stay at Doubletree by Hilton Amsterdam Centraal Station. Definitely will return again during my second of visit Amsterdam despite the expensive room rate.

Room Tip: Only Executive and suit rooms are located facing the city and river views. Standard room are normall...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, May 19, 2014
Great to read that you have enjoyed your room and the services we provide. We do hope that you will stay with us if you visit Amsterdam again, let us know if we can assist you in any way!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (830)
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English first
Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2014

We booked a Queen suite last weekend and arrived at Hotel around 3pm - I was told that the room has been cleaned up and I just need to wait for another 10 mins in order for the supervisor to check the room. So I waited for 10 minutes and return again to ask which I am told that the room has yet to be checked and been told to wait for another 15 mins. The same thing happens again when I return the 2nd time to ask for my room and I only managed to check in the room at 4pm which is 1 hour late that what's supposed to be the check in time. The angerness is not because it's 1 hour late - it's also because I waited at the hotel and do nothing, they could have told me earlier that it will not be ready until 4pm and I could have strolled around the city rather than stupidly waiting at the reception. I was telling the receptionist that I have been told to come back 15 mins the 2nd time and he just said there is nothing that he can do because the room was very full over the weekend in a not very nice manner. The Executive lounge was a dissapointment - nothing fantastic when compare to Hilton in other countries.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, May 19, 2014
We do apologise for the inconvience caused at your check-in, it's not the service we aim to provide and of course we could have better stated that the room would be ready around 4pm so that you could enjoy the nice weather and Amsterdam in the meantime! Please note that we are looking into this to prevent this to happen in the future. We do appreciate your feedback with regards to the Executive Lounge, was there anything in particular you missed? Please do contact us directly so that we can look into this and improve our services.
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Boca Raton, FL
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 17, 2014

We arrived at the cruise port early morning and walked the few blocks--pulling our luggage--to the hotel. (We travel light, so only 1 bag each. Everyone in Amsterdam under the age of 50 speaks fluent English, so getting directions was never a problem.) Even though the lobby was full of people checking out as it was 9 AM, we were quickly checked in as Hilton Diamond members and our luggage whisked to storage until our room was ready. We, then, met my cousin & her husband and went outside to explore historic Amsterdam together--which is only a short walk across a canal bridge. After a full day of sightseeing, we freshened up in our King Bed Suite (very large for European standards with a huge bath incl. shower and tub, living room, and bedroom). The Executive Lounge was amazing at both cocktail hour and, again, at breakfast. There was plenty of wine, beer, soda and juice with great cheeses, fruit, and snacks. Breakfast had appropriate continental breakfast foods.(You're in Europe people--not the USA--so don't get upset because there is no bacon, eggs, or waffles!). The Lounge was kept clean and food was constantly being stocked for Hilton Honors guests. There was plenty of seating, and fresh flowers on each table. Train station to airport was 3-minute walk in the morning.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, May 20, 2014
First of all thank you for taking the time to write such a great review about our hotel! We are very happy to read such wonderfull feedback, the entire team is looking forward to your next stay with us.
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Johannesburg, South Africa
1 review
4 of 5 stars Reviewed May 16, 2014

Next to the station, so getting around is easy. The hotel is fairly new, and in great condition. Would rather stay here than any of the hotels close to the airport - Schipol is a 15 minute train trip away.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2014

Great Location in City Center. Can easily get to other parts of the city by tram which is just a 2 minute walk from the hotel. Outstanding view from the Rooftop Lounge - Great Lounge, Excellent Staff Room was nice and clean, only drawback -No drawer for clothes. I hung up my pants and shirts in the closet and kept everything else in my suitcase.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, May 19, 2014
Great to read that you have enjoyed your stay with us, please do note that the next time you will visit Amsterdam we would love to welcome you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, Tennessee
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 16, 2014

My boyfriend and I just returned from Europe and this was a great location to stay. Walking distance to train station, and everything else. Red light district, canal cruise, shopping, etc. The Sky Lounge is a great place for drinks and overlooking the city. Staff friendly, room small but clean.

Room Tip: We chose a room that overlooked the water and train tracks...couldn't see much water. We would c...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, May 19, 2014
We do appreciate to read this nice feedback from your side, we do hope that you and your boyfriend have enjoyed Europe just as much as staying in our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
2 reviews
4 of 5 stars Reviewed May 16, 2014

Superb location and very nice facilities. This is my 3rd or 4th stay and it is always a very good choice for me. My only disappointment this trip was I thought the mid-week hotel pricing was too high. This may well have been to the "flower season" is still going. My other visits have been later in the summer.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #48 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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