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“Great Welcoming” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Amsterdam Centraal Station

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
4.0 of 5 Hotel   |   Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands   |  
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Ranked #48 of 344 Hotels in Amsterdam
London
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Great Welcoming”
4 of 5 stars Reviewed December 12, 2013

The DoubleTree offers a great service, providing everyone with a warm cookie, bottles of water and fruit upon checkin. The rooms are OK, although slightly on the small side and the beds are quite firm. The rooms have floor to ceiling windows which are quite nice but only if you are looking over the river and not the railway lines! The noise from the trains can also be a problem if you are a light sleeper. The location is very central to all of the major tourist attractions and restaurants.

Room Tip: Ask for a view over the river and to be as high up as possible to reduce the noise.
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, December 16, 2013
Thanks for your feedback! Hopefully we can welcome you back again in the future! Caroline.
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3,443 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (947)
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English first
North Port, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

This hotel was prefect for our vacation stay in Amsterdam. We arrived early from the airport at Central Station. The walk to the hotel from Central Station takes 3 minutes. We were greeted with a smile by the front desk employees upon arrival. At check in I requested the upgrade for the Executive Club level. It cost 50 euros extra a night. With the upgrade it gives you access to the Executive Club lounge. The breakfast was great to start your day and at night you could relax with some warm coffee and cookies. The location of the hotel gives you access to the city within a few blocks. The Starbucks is located in the same complex as the hotel.

The rooms were small but clean and the maid service was excellent. The rooms were always ready when we returned back from a busy day. The room has a small window to open so you can hear the sounds of the city and get some fresh air in the room.

This was my first Hilton hotel I stayed at outside of the USA. I would recommend this hotel to anyone who wants friendly service, great staff, clean rooms, and great location to the city.

Thank You Hilton for a fun stay at the Doubletree in Amsterdam.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, December 16, 2013
So good to read that you enjoyed your 10 days with us! I am very happy that we made your stay that comfortable. Hopefully we will see you again soon! Caroline.
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Leeds
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 12, 2013

Stayed in this hotel in October 2013

First time to Amsterdam and I loved it. Great city.

The hotel is next to the train / tram/ bus station. From here you can visit other towns etc.

Really liked the hotel. Although when you check in they do try to sell you so many additional extras which is off putting.

Was on a high floor, no noise issues.

Didn't have the breakfast but you don't need to worry about booking this as there are some many places to eat close by that are cheaper etc.

The skylounge bar is good for the views but I preferred the bar downstairs, it was cheaper and a lot more relaxed.

There is also a starbucks in the hotel. Ate in the restaurant and the food was excellent as were the staff.

Really lovely city to explore and good for shopping:)

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, December 16, 2013
Thank you for your positive feedback! Hopefully we can welcome you back again soon! Caroline.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 11, 2013

This hotel charges a priority fee of 42 Euros to check in prior to 3PM. I had requested an early
check in days prior to arrival through Hilton Honors who sent the request to the hotel.
The room that I booked was a Deluxe King Room which was located on the backside of the hotel
directly over the tracks for Central Station.

  • Stayed December 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, December 16, 2013
Thank you for the feedback. Please note that in our hotel the check in time is 15:00. We guarantee all arriving guests a room at this time and in order to be able to do this we are dependent on the check-out time of the guests leaving the hotel. As this is 12:00 our housekeeping department is very busy between 12:00 and 15:00. We offer a prioritised cleaning service however this comes at a surcharge of €40.00 per room. Kind regards, Caroline.
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Sunderland, United Kingdom
Top Contributor
57 reviews 57 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 10, 2013

Reception - first class efficiency, perfect English, auto upgrade as diamond member to lovely room on 9th floor with fab views

Room service in afternoon was reasonably priced and was very goo quality

Apple equipment in room was cool (albeit our tv speakers seemed to switch on randomly through the night with a cackling sound which was odd although we failed to report it!)

Exec lounge was lovely when waiting for late Sunday flight home

Breakfast was superb - what a fantastic variety and with the most polite and accommodating staff. One small option at the buffet was bees wax honey on self serve which Id not seen in the 100+ hotels I've stayed in over the years :)

Overall an absolutely super stay

(Avoid the sea palace Chinese by the way; very expensive and poor quality)

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, December 16, 2013
I am very glad to read you positive feedback! Thank you. Caroline.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 10, 2013

Stayed at the hotel with friends and we were not dissapointed. Hotel is 5 minutes walk from Centraal Station, and all the sights of Amsterdam are also within walking distance, so a very conveniently located hotel for a short break.
All the staff were extremely friendly, and helpful with advice on sightseeing. Breakfast had a good variey to choose from, and the rooms were comfortable.
Stayed here for one night and was a perfect location and comfortable stay, would highly recommend to stay here for a short break in Amsterdam.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, December 16, 2013
Thank you for the compliments! Caroline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2013

I stayed here last week as I was in Amsterdam for work. The staff were very friendly, I liked that they gave me a warm cookie on arrival! The room was nice and clean and had everything we needed with a lovely view. They also have a nice bar called the Sky Lounge with a DJ and great cocktails. I would stay here again.

Room Tip: Ask for a room on a high floor for a better view of the city.
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, December 16, 2013
Great feedback, thank you! Caroline.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #48 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 553
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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