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“Great Hotel in Great Location” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Amsterdam Centraal Station

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
4.0 of 5 Hotel   |   Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands (Centrum)   |  
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Ranked #50 of 355 Hotels in Amsterdam
Certificate of Excellence
Bristol
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Hotel in Great Location”
5 of 5 stars Reviewed January 4, 2013

Came here for a couple of days to celebrate my Birthday as it is my favourite city in Europe.

A brief review:

Price - Little over the average in an expensive hotel city but being honest it is worth every cent.

Check In - Prompt, friendly and faultless. You get a cookie which is warm and very nice, really liked that.

Room - We were upgraded as it was my Birthday and so were the couple we travelled with. Great view (of city), like the Apple Mac, weak shower, ave size, comfy bed. Bottle of wine for Birthday lovely thanks!

Hotel - Very clean and tidy, spacious, comfy seating around, Starbucks, restaurant, bar, internet. Fantastic overall.

Location - Just along from Centraal Station, next to CIty Centre and lovely canals. Perfect.

Sky Bar - The skybar is awesome. What great views there are up here, the drinks are a wee bit expensive but we didnt mind.

Overall - Excellant and will be staying there again when returning.

Room Tip: Request a city view room. Other reviews tend to say that the rooms to the rear are noisy. We had no...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 7, 2013
Thanks so much for awarding us five stars, it's highly appreciated. Thanks as well for pointing out our location, SkyLounge and overall hotel faciltiies and service. Our hotel also has many rooms overlooking our inner garden, which will definately guarantee a 100% quiet night. City view rooms are available at a supplement, however include breakfast, minbar and morning newspaper as well.
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4,227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,130)
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English first
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 4, 2013

Arrived into Amsterdam Centraal to find our hotel located right next door - a bonus not having to carry our bags for miles! First impressions were 5/5 - the hotel is modern and looks fairly recently built, reception staff all very helpful and friendly and given the customary doubletrees cookie, always nice with a coffee after a tiring journey! Room was impeccable, plenty of space and v clean and after dropping our bags we stopped in at the Sky Lounge for a quick drink, expensive but worth it for the atmosphere and views. Location is good as Dam Square and many points of interest within a ten minute walk, also the tram service is pretty good from outside the station. Only downside we had was that our room was on the side of the hotel overlooking the station, while efforts have clearly been made to reduce noise that makes it into the room unfortunately some of the louder trains were still loud enough to wake us up from a deep sleep! By fourth night of stay it was getting a bit frustrating so our one bit of advice would be to ask for a room on the opposite side of the hotel where it hopefully isn't quite as loud!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 7, 2013
Thank you very much for sharing your experiences and pointing out the benefits of our location and room facilities. I'm happy to confirm that extra sound-proofing measures will be taken soon on top of the measures in place already. Hope to welcome you back soon.
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Level Contributor
3 reviews
5 of 5 stars Reviewed January 2, 2013 via mobile

Excelent location, right in the center of the city. You can find museums and other atractions within 2km from the hotel, which can be easily walked in 30 minutes. -- the welcome was warm and the service was nice. Rooms have an iron, a hair dryer, coffee maker, mini bar, and an iMac which works as TV and to browse the web. They've also got great accessible rooms for people with problems of mobility or those who use wheel chairs. And last but not least, the breakfast buffet is amazing. Loved it.

Stayed January 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 7, 2013
Highly appreciate your kind words and positive recommendations. You made our day!
Hope to welcome you back soon.
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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 2, 2013 via mobile

We were greeted with two warm chocolate chip cookies upon check in. The staff were friendly and helpful. The room was small but cosy enough for our stay.

It's a great location and the newest hotel in amsterdam. However the pillows were not great and the air conditioner actually heated up the room. The gym was very well equipped. All in all a good experience.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 4, 2013
Highly appreciate your kind review! Thank you for pointing out the friendliness of our team, our central location and gym facilities. I do regreat our airconditioning system did not seem to work properly during your stay. We have recentely had some issues with our airco unit, but happy to confirm these are all solved. I do apologize.
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 1, 2013

We're currently staying in this hotel and definitely enjoying our stay! the room and bathroom are spacious with iMac sitting on the desk which is quite surprising. It is right next to the Central station and it doesnt take long .. around 10 mins.. to get to Dam Square and nearby main attractions. Staff at the reception are friendly and professional and they also provide late checkouts.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 4, 2013
Thanks a lot for your kind words and taking the time to share your experience, especially about the service of our team.
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Suresnes, France
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 1, 2013

We were impressed with this hotel before we even checked in, as they sent a welcome email to confirm our reservation and assure we could ask for any assistance necessary. We were greeted warmly by hotel staff and given warm chocolate cookies to enjoy while we checked in. Our room was spacious and clean, as was the bathroom. Double bed was nicely sized and quite comfortable. Room had a very nice city view; we enjoy higher numbered floors. Our toiletries were refilled every morning and our tea/coffee was refilled each morning, except for the last. However, our last morning was New Year's Eve, so we understand the city was teeming. Location was perfect for us, as it was right next to Centraal station, which we came into and left out of in our travels. Location is also nice, as Centraal is the hub for all trams throughout the city. Very convenient to travel anywhere from here. Visited the Sky Lounge on our last night and were treated very warmly. Excellent city view and beautiful terrace area.

Room Tip: Stayed in room 936 facing the train station, which was quite noisy early in the morning, but had a f...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 4, 2013
Thank you very much for your recommendation and review, it's highly appreciated and great to read we have managed to surprise you with our welcome.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #50 of 355 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 553
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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